HP 3820 problems

Archived from groups: comp.periphs.printers (More info?)

Am rather frustrated trying to fix an HP deskjet 3820 printer. It has
printed nice pictures for almost two years with my XP system but it has been
acting up for two days. At first it complained that the carriage could not
move freely. But when restarted, the carriage moves freely back and forth
and a page is fed through the spindles. An empty black cartridge was
replaced; the USB cord was replaced; the software was removed and
reinstalled twice; the connectors above the ink cartridges appear to be
intact (a problems I found at HP FAQ site); the power plug was removed - no
burn marks - and reinstated; and the inside has been cleaned and there are
no broken parts or cables.

The two bottom lights flash continuously and the unit does not want to
print, although it will run a piece of paper through when turned on. It
will not do a test print, but it will run a piece of paper through and move
the carriage back and forth. No printing.

Any ideas are appreciated. Thanks,
Tom

Archived from groups: comp.periphs.printers (More info?)

On 7/8/04 4:46 am, in article 4114507b$0$5896$61fed72c@news.rcn.com, "Thomas
Johnson" <tjscribe@erols.com> wrote:

> Am rather frustrated trying to fix an HP deskjet 3820 printer. It has
> printed nice pictures for almost two years with my XP system but it has been
> acting up for two days. At first it complained that the carriage could not
> move freely. But when restarted, the carriage moves freely back and forth
> and a page is fed through the spindles. An empty black cartridge was
> replaced; the USB cord was replaced; the software was removed and
> reinstalled twice; the connectors above the ink cartridges appear to be
> intact (a problems I found at HP FAQ site); the power plug was removed - no
> burn marks - and reinstated; and the inside has been cleaned and there are
> no broken parts or cables.
>
> The two bottom lights flash continuously and the unit does not want to
> print, although it will run a piece of paper through when turned on. It
> will not do a test print, but it will run a piece of paper through and move
> the carriage back and forth. No printing.
>
> Any ideas are appreciated. Thanks,
> Tom
>
>
I'm having exactly the same problem with my 3822 and, like Tom, would
welcome any suggestions as I have just spent over 50 ukp on new cartridges!
--
Trevor
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