Hp DraftMaster RX Plus (7596c) pen carriage defect

[Guest]

Archived from groups: comp.periphs.printers (More info?)

Hi all!

I assume/hope that the .printers-List is suitable for my Problem.

We got a HP DraftMaster RX Plus (7596c), which support of the pen
carriage unit is defect. The carriage is dangling up and down when it is
moved. It seems as if the force that presses the carriage up against the
guide rail is missing. The problem is that it is not obvious how these
force would be generated if the carriage would be intact.
Additionally HP's Product Support expired, so that we can not get any
technical information or a technican able to repair the plotter.

I now seek technical Information regarding this problem and about the
x-axis-unit and the pen carriage unit, a technican, somebody owning
replacement parts for the pen carriage unit or a whole x-axis-unit (with
carriage, motor, etc) or a defect plotter, which x-axis-unit is still
intact.

Thanks for your help!

goodbye!
Juergen

 

[Luis]

Archived from groups: comp.periphs.printers (More info?)

Hi Juergen,

you may find some information at hp.com I'll recomend going through
http://www.designjet.hp.com/, login -or register, it's free- go to technical
support, choose any product, and in the search window write draftmaster and
you'll find a whole bunch of documents.

BTW, it looks like the carriage spring is missing or ruined. If my memory
doesn't fail, it was in the opposite side of the pen.

Luis
working but not talking for HP

"Juergen Scholz" <juergen@kernkraft400.com> wrote in message
news:cfne37$ca9$06$1@news.t-online.com...
> Hi all!
>
> I assume/hope that the .printers-List is suitable for my Problem.
>
> We got a HP DraftMaster RX Plus (7596c), which support of the pen
> carriage unit is defect. The carriage is dangling up and down when it is
> moved. It seems as if the force that presses the carriage up against the
> guide rail is missing. The problem is that it is not obvious how these
> force would be generated if the carriage would be intact.
> Additionally HP's Product Support expired, so that we can not get any
> technical information or a technican able to repair the plotter.
>
> I now seek technical Information regarding this problem and about the
> x-axis-unit and the pen carriage unit, a technican, somebody owning
> replacement parts for the pen carriage unit or a whole x-axis-unit (with
> carriage, motor, etc) or a defect plotter, which x-axis-unit is still
> intact.
>
> Thanks for your help!
>
> goodbye!
> Juergen

 

[Guest]

Archived from groups: comp.periphs.printers (More info?)

Hi L!uis

> you may find some information at hp.com I'll recomend going through
> http://www.designjet.hp.com/, login -or register, it's free- go to technical
> support, choose any product, and in the search window write draftmaster and
> you'll find a whole bunch of documents.
I already looked at these HP and the partsurfer site. There really are
some nice explosion views, but none of these showed the carriage from
it's back.

> BTW, it looks like the carriage spring is missing or ruined. If my memory
> doesn't fail, it was in the opposite side of the pen.
You are right. The hooks where the springs have been connected to the
plastic parts are broken. The defect plastic part belongs to the
carriage set - but it's not possible to get a replacement part from HP.
I managed to build a part of a piece of metal that has the function of
the defect plastic part. I hope this will work
a while..

Thanks for your reply!
Goodbye!
Jürgen