HP 5si MX Printing Problems With Dos Apps. Windows 2000

Archived from groups: comp.periphs.printers (More info?)

We are experiencing some technical problems, with an old Dos
application/database.

We have two HP 5si MX printers. They have recently been swapped
around, so essentially both printers are the same, just in two
seperate locations, even down to the number of tray's etc. We'll call
them Printer 1 and Printer 2, for ease in this discussion. I have
printed off the configuration just to ensure that they are identical
and are essentially the same. The only difference is that one show's a
PCL menu and one doesn't......

Both are networked and using NET USE in the command prompt, both are
available for use by users within the company, from the various DOS
databases which we have.

However, I guess that's not really the problem.

The problem is that when printing to Printer 2 from the DOS app, the
prints appear fine, however, when printing to Printer 1, there appears
to be a 6 line gap, before printing begins.

This strikes me as a margin issue, but, I can find no way within the
Menu system on either printer to vary the top margin.

I've looked at various resources on the 'net and find a few which
mention HP Printer Codes, etc., but, I cannot see why swapping out one
printer for another should require using Printer Codes. Especially
given that if user's alternate between the two printers, one prints
fine and one doesn't, and, nothing has changed apart from the printer
defined to print on.

Any help with this problem, would be greatly appreciated.

Ian