Archived from groups: alt.comp.hardware.homebuilt (
More info?)
I ran memtest86 with both in, got the errors. I then ran the tests again,
with only one module at a time.One module no errors, the other got errors
consistently in tests 5 and 8.
"kony" <spam@spam.com> wrote in message
news:tuah41hhql4negjm4n1kfull9a3tqh9rnu@4ax.com...
> On Mon, 28 Mar 2005 19:02:36 -0500, "doS"
> <kobo65@hotREMOVETHISmail.com> wrote:
>
>>the memory company says I need to just send the one bad module in.Since
>>this
>>was a dual kit, you think sending the one stick is ok?
>>TIA
>>
>
> Did the errors _ALWAYS_ occur at the exact same addresses?
> Then if you swapped the modules around, put each in same
> slot the other hand used, but still running both for the
> test, did the addresses change from the first set of tests
> BUT then after modules were swapped, the errors continued to
> remain at same addresses?
>
> If the addresses remained the same over multiple restests
> with modules remaining in same slot, that would tend to
> indicate an actual failure in the bits of the chips. What
> is more common is for the memory's spec'd timings to simply
> not work on a motherboard, which was my inital impression of
> what was happening with your system.
>
> In other words, you likely need BOTH modules replaced,
> probably can't have them send you the same make/model of
> modules to replace them, the replacement would "most likely"
> need to be different memory. Whether the vendor can
> accomodate that and/or give I refund I can't say, but don't
> let them try to pull a fast one and charge a restocking fee
> claiming they "work OK", because they don't. Too often a
> vendor will sell aggressively timed memory knowing it may
> not work, then they just collect that return fee while still
> having stock to resell, though of course sometimes it's by
> accident but other times the situation keeps reoccuring with
> vendor so they'd have to know about it already but kept
> selling product.
>
> In other words, the memory was spec'd for those timings and
> can't run them, thus you do not have to pay ANYTHING more in
> order to demand a full refund, or a replacement that works
> (see their return policy but remember that you aren't
> necessarily bound to "everything" they want to impose, the
> product must be fit for it's spec'd, specified purpose. Do
> not accept a replacement of exact same make/model memory if
> you'd then have to pay return shipping again and again, else
> you'll just end up in an endless loop of getting same memory
> that won't work and having to pay to return it over and over
> again.
>
> But since this was a dual kit, either way I would not want
> to start splitting it up. The two modules are ONE product
> as the kit and should be handled as a purchased "product" as
> a pair, not "they'll replace that one module". If the other
> module really is ok, they then have it to do whatever they
> want with it so they don't really have any argument towards
> returning only the one module.