no installed printers

[Guest]

Archived from groups: alt.comp.hardware.pc-homebuilt (More info?)

I'm not sure if this is a printer problem or windows. At about the
same time I lost my sound device and printers. I am running winxp pro
with amd duron, 700meg ram,(xp pro sp1), HP 3745 deskjet.
Control panel says I have no audio devices, no printers show up in
the printers section(not even the fax modem).
I uninstalled the HP and tried to reinstall. The error message said
the RPC server is unavaiable. I tried to dble click the hpp icon in
my computer and got: Error: Print spooler(spooler): Service cannot
be started, either because it is disabled or because it has no
enabled devices associated with it.
I went to KB and copied a script to determine the spooler status but
I don't know how to use scripts!
Clicking the Add Printer action in My Computer gets me an opertion
cannot be performed message.
Are these problems related?
Are they hardware or software?

==============
Posted through www.HowToFixComputers.com/bb - free access to hardware troubleshooting newsgroups.

 

[Guest]

Archived from groups: alt.comp.hardware.pc-homebuilt (More info?)

See Bruce Sanderson's article, steps 15 through 17
http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm
--
Cari (MS-MVP Windows Client - Printing, Imaging & Hardware)
www.coribright.com

"borgbilt" <borgbilt@bellsouth-dot-net.no-spam.invalid> wrote in message
news:4133b282$1_2@alt.athenanews.com...
> I'm not sure if this is a printer problem or windows. At about the
> same time I lost my sound device and printers. I am running winxp pro
> with amd duron, 700meg ram,(xp pro sp1), HP 3745 deskjet.
> Control panel says I have no audio devices, no printers show up in
> the printers section(not even the fax modem).
> I uninstalled the HP and tried to reinstall. The error message said
> the RPC server is unavaiable. I tried to dble click the hpp icon in
> my computer and got: Error: Print spooler(spooler): Service cannot
> be started, either because it is disabled or because it has no
> enabled devices associated with it.
> I went to KB and copied a script to determine the spooler status but
> I don't know how to use scripts!
> Clicking the Add Printer action in My Computer gets me an opertion
> cannot be performed message.
> Are these problems related?
> Are they hardware or software?
>
> ==============
> Posted through www.HowToFixComputers.com/bb - free access to hardware
> troubleshooting newsgroups.