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Cannot boot to destop on Dell in Windows 7

Last response: in Windows 7
March 2, 2011 4:19:18 PM

My 3 mo old dell XPS crashed. I cannot boot in safe,safe with networking. I tried Dell data safe + restore. I cannnot reach desktop. A friend said CTRL Fll will restore to factory settings? Dell didn't even suggest this. Will it work?
March 2, 2011 7:38:14 PM

It is a Dell shortcut, though if you have the recovery disks, you may want to consider reinstalling the software.

-- Ryan
Windows Outreach Team