Philo

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a friend of mine had been using an amd-1000 with a wd-80gig hd and it
was working ok.
he recently purchased a wd-200gig drive and did a clean install of XP...
then called me becasue the machine was running exceedingly slow...
and something was using 80% cpu resources.
upon checing it out...
in the control panel...
although the drive was set for "use dma if available"...
it was running in the pio mode.
even though the wd utility confirmed that it was set for dma-5
(and the diagnostic utility gave it a clean bill of health)
and the bios saw it as dma-5...the os saw it as pio
i then had the idea to put back the original 80gig drive and slave the
200 gig to it...
and the OS still saw the 200gig drive as pio.
finally we slaved an older 40 gig drive to the machine and it was
correctly seen as running in the dma mode.

does this look like the 200gig drive has some type of defect?
i can't think of anything else at this point.
 
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See what happens after he installs XP service pack one or two (preferably
SP2 of course).
 

Philo

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"Martin G.1.0" <ghz1866@nospamplease.org.invalid> wrote in message
news:419ec6cb$0$18823$9a6e19ea@unlimited.newshosting.com...
>
> See what happens after he installs XP service pack one or two (preferably
> SP2 of course).
>
sp2 *is* installed!
 
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"philo" <philo@privacy.net> wrote in message
news:892dnW1sfrOeggLcRVn-uQ@athenet.net...
>
> "Martin G.1.0" <ghz1866@nospamplease.org.invalid> wrote in message
> news:419ec6cb$0$18823$9a6e19ea@unlimited.newshosting.com...
>>
>> See what happens after he installs XP service pack one or two (preferably
>> SP2 of course).
>>
> sp2 *is* installed!
>

Try this

From the WD web site:

"Note: If the drop-down box already shows DMA if Available but the current
transfer mode is PIO, you may need to toggle the setting. To do this, change
the selection from DMA if Available to PIO Only, and click OK. Then repeat
the steps above."


If this doesn't work, check around the WD support site and see if it's a
known issue and if there is a solution.
 

Philo

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> Try this
>
> From the WD web site:
>
> "Note: If the drop-down box already shows DMA if Available but the current
> transfer mode is PIO, you may need to toggle the setting. To do this,
> change the selection from DMA if Available to PIO Only, and click OK. Then
> repeat the steps above."
>
>
we will give that a try...thanks!

> If this doesn't work, check around the WD support site and see if it's a
> known issue and if there is a solution.
>
 
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"philo" <philo@privacy.net> wrote in
news:892dnW1sfrOeggLcRVn-uQ@athenet.net:

> "Martin G.1.0" <ghz1866@nospamplease.org.invalid> wrote in message
> news:419ec6cb$0$18823$9a6e19ea@unlimited.newshosting.com...
>>
>> See what happens after he installs XP service pack one or two
>> (preferably SP2 of course).
>>
> sp2 *is* installed!
>

The is a "dropping down to PIO" Known issue with XP. You may have
encountered the same thing. In which case, SP2 prevents it from happening
but doesnt cure if its already happened with an earlier version of XP prior
to upgrading to SP2. Search MS KB for it.

--
Lordy
 

Philo

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"Lordy" <spam_box@gmx.co.uk> wrote in message
news:Xns95A7863D2C061lordybigfootcom@130.133.1.4...
> "philo" <philo@privacy.net> wrote in
> news:892dnW1sfrOeggLcRVn-uQ@athenet.net:
>
>> "Martin G.1.0" <ghz1866@nospamplease.org.invalid> wrote in message
>> news:419ec6cb$0$18823$9a6e19ea@unlimited.newshosting.com...
>>>
>>> See what happens after he installs XP service pack one or two
>>> (preferably SP2 of course).
>>>
>> sp2 *is* installed!
>>
>
> The is a "dropping down to PIO" Known issue with XP. You may have
> encountered the same thing. In which case, SP2 prevents it from happening
> but doesnt cure if its already happened with an earlier version of XP
> prior
> to upgrading to SP2. Search MS KB for it.
>


will look around some more...
but his new XP installtion has sp2 slipstreamed
 

Philo

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"Martin G.1.0" <ghz1866@nospamplease.org.invalid> wrote in message
news:419ec6cb$0$18823$9a6e19ea@unlimited.newshosting.com...
>
> See what happens after he installs XP service pack one or two (preferably
> SP2 of course).
>

update :

my buddy has now done several more fresh installs.
seemsthe drive runs in the dma mode with XP and *no* service pack

applying either sp1 or sp2 reverts the drive to PIO
and yes, he has tried toggling the setting and deleting the controller
itself...

out of all the drives he's tried though...it;s only with the wd-200...
they have free 30 day support...so he might get it sorted out yet
who knows!
 
G

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"philo" <philo@privacy.net> wrote in message
news:A8idnXbGcrNtWQLcRVn-2g@athenet.net...
>
> "Martin G.1.0" <ghz1866@nospamplease.org.invalid> wrote in message
> news:419ec6cb$0$18823$9a6e19ea@unlimited.newshosting.com...
>>
>> See what happens after he installs XP service pack one or two (preferably
>> SP2 of course).
>>
>
> update :
>
> my buddy has now done several more fresh installs.
> seemsthe drive runs in the dma mode with XP and *no* service pack
>
> applying either sp1 or sp2 reverts the drive to PIO
> and yes, he has tried toggling the setting and deleting the controller
> itself...
>
> out of all the drives he's tried though...it;s only with the wd-200...
> they have free 30 day support...so he might get it sorted out yet
> who knows!
>

I think you said that the BIOS detects the drive correctly, but I would
still also check if there is an updated BIOS for that motherboard.
I'm sure the WD folks will sort it out for your friend.
 

Philo

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>
> I think you said that the BIOS detects the drive correctly, but I would
> still also check if there is an updated BIOS for that motherboard.
> I'm sure the WD folks will sort it out for your friend.
>
>
yes, the bios does detect it as dma mode5
the guy was thinking of seeing if there is bios upgrade...
but i talked him out of it...as i think it would not be worth the risk
 
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"philo" <philo@privacy.net> wrote in message
news:nNydnXhHmqm1YALcRVn-3w@athenet.net...
>
>>
>> I think you said that the BIOS detects the drive correctly, but I would
>> still also check if there is an updated BIOS for that motherboard.
>> I'm sure the WD folks will sort it out for your friend.
>>
>>
> yes, the bios does detect it as dma mode5
> the guy was thinking of seeing if there is bios upgrade...
> but i talked him out of it...as i think it would not be worth the risk
>

If there is an upgrade, check what the upgraded BIOS fixes, and see if his
problem is listed.
What motherboard is he using?
Of course I still think the best place for an answer is WD.
 
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On Sat, 20 Nov 2004 16:28:10 -0600 The moonlight laughed on the
blade's edge when "philo" <philo@privacy.net> wrote :

>
>"Martin G.1.0" <ghz1866@nospamplease.org.invalid> wrote in message
>news:419ec6cb$0$18823$9a6e19ea@unlimited.newshosting.com...
>>
>> See what happens after he installs XP service pack one or two (preferably
>> SP2 of course).
>>
>
>update :
>
>my buddy has now done several more fresh installs.
>seemsthe drive runs in the dma mode with XP and *no* service pack
>
>applying either sp1 or sp2 reverts the drive to PIO
>and yes, he has tried toggling the setting and deleting the controller
>itself...
>
>out of all the drives he's tried though...it;s only with the wd-200...
>they have free 30 day support...so he might get it sorted out yet
>who knows!
>


Philo<sigh>.All these years and you still forget the rules.If it's
working,don't update it!!!
It's MS remember<grin> ;-)



--
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http://www.geocities.com/sheppola/trouble.html
remove obvious to reply
email shep@obviouspartyheld.de
Free original songs to download and,"BURN" :O)
http://www.soundclick.com/bands/8/nomessiahsmusic.htm
 

Philo

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>
> Philo<sigh>.All these years and you still forget the rules.If it's
> working,don't update it!!!
> It's MS remember<grin> ;-)


well, it's not my machine
and the guy who owns it needs sp2 for some of his software!
or so he says :)
 

Philo

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>
> If there is an upgrade, check what the upgraded BIOS fixes, and see if his
> problem is listed.
> What motherboard is he using?
> Of course I still think the best place for an answer is WD.


yes
as long as he has free support...he's going to go with it...
especially because the problem occurs *only* with that one drive.
he will be calling them back on monday
thanks