Windows ME printer install problem

Archived from groups: microsoft.public.windowsme.general (More info?)

Your machine does appear to be compatible with WinME:

HP PSC 2355 All-in-One (Q5789A) - specifications and warranty
Compatible operating systems
Microsoft Windows 98, 98 SE, Me, 2000 Professional, XP; Mac OS v 9.1 and
later; Mac OS X v 10.1.5, 10.2.3, 10.3.x
http://h10010.www1.hp.com/wwpc/us/ [...] 90350.html

Google has no hit for your error message, "HPGZGLU10 has caused an error in
HPGLU10.EXE"

Confirm that there are no Marks in Device Manager, esp. for this device, and
the USB systems.

At the next error message, attempt to get some more information, using
How to Examine Detailed Error Messages in Windows Millennium Edition
http://support.microsoft.com/defau [...] -us;264938

--
Jack E. Martinelli 2002-05 MS MVP for Shell/User / DTS
Help us help you: http://www.dts-L.org/goodpost.htm

http://www.microsoft.com/athome/se [...] fault.aspx
In Memorium: Alex Nichol
http://www.microsoft.com/windowsxp [...] ichol.mspx
Your cooperation is very appreciated.
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"air180" <air180@discussions.microsoft.com> wrote in message
news:3527FCB0-6D70-4217-BC1D-36FB9549E0BC@microsoft.com...
> tried to install HP PSC 2355 (ALL IN ONE) Printer, received error message:
> HPGZGLU10 has caused an error in HPGLU10.EXE HPZGLU10 will now close.
> 1. tried uninstalling and reinstalling
> 2. the manufacturer sent another install cd
> 3. downloaded install file from HP
> same problem, HP seems to think some files are corrupt in my OS -- they
> advise: fix the problems with the OS, or upgrade OS to XP...please advise