Hi guys, about a week ago my video card stopped working, a x700 pro and I assumed that it was to do with the fact taht it had probably overheated as I'd always had heat problems for some reason with my Dell computer. So i got a new video card a x1800xt that came iwth a temp sensor and i started noticing really high temps, I did some digging and found this : http://en.wikipedia.org/wiki/Dimension_4700
This is the make of my computer, it turns out that the reason my GFX card stopped working is because of the computer overheating which in turn is because Dell fitted the case fan on backwards, so that it was sucking air into the computer instead of exhausting it out. Finding this out I rang Dell to get them to reimburse me for my dead card, however I couldn't get the woman in technical support to admit that the fan was the wrong way around, she said that having the fan blowing air out of the case would overheat my computer and it would "blow up" so I asked her why then does my housemates dimension 2400's fan blow air out? To this she mumbled something and tried to fob me off with some questions about my video cards and whether they were secure. I really feel like Dell owes me at least 160 pounds for the loss of my card and Wikipedia says that someone got another computer for free because it was Dell's fault. Any idea how I should handle this? I have since reversed the case fan and it's still not blowing up.
This is the make of my computer, it turns out that the reason my GFX card stopped working is because of the computer overheating which in turn is because Dell fitted the case fan on backwards, so that it was sucking air into the computer instead of exhausting it out. Finding this out I rang Dell to get them to reimburse me for my dead card, however I couldn't get the woman in technical support to admit that the fan was the wrong way around, she said that having the fan blowing air out of the case would overheat my computer and it would "blow up" so I asked her why then does my housemates dimension 2400's fan blow air out? To this she mumbled something and tried to fob me off with some questions about my video cards and whether they were secure. I really feel like Dell owes me at least 160 pounds for the loss of my card and Wikipedia says that someone got another computer for free because it was Dell's fault. Any idea how I should handle this? I have since reversed the case fan and it's still not blowing up.