Archived from groups: microsoft.public.windowsme.general (
More info?)
Roger,
Backup your address book by copying the *.WAB file to some safe place.
Uninstall the Address Book in:
Control Panel > Add/Remove Programs > Windows Setup tab > untick Address
Book > Apply > OK and reboot.
Test OE without the Address Book.
Is it working?
If yes, reinstall the Address Book and test again.
If not, uninstall OE, reboot, reinstall OE and test without the Address
Book.
If OK, reinstall the Address Book and test again.
If these steps don't solve the problem, I believe you should try the OE
specific NG where people should be able to help you on this issue:
microsoft.public.outlookexpress.general
Good luck,
Zee
"Roger" <Roger@discussions.microsoft.com> wrote in message
news:6F765994-0A29-4A5B-B173-7C82F6018E97@microsoft.com...
> Hi Zee
>
> That was the total text of the message.
> Sadly repair didn't work.
> However I am now getting the error "The Address Book failed to load.
Outlook
> Express is incorrectly configured, please re-install" followed by "there
was
> an error opening this message. An error has occurred."
>
> Roger
>
> "oops!!" wrote:
>
> >
> > Roger,
> >
> > Any other text on the error message?
> >
> > If uninstall/reinstall didn't help, I doubt a repair will, but worth
trying anyway:
> >
> > Add/Remove Programs > highlight Microsoft Internet Explorer > click
Add/Remove > select Repair > Next > OK.
> >
> > Reboot when finished and test.
> >
> > Zee
> >
> >
> >
> > "Roger" <Roger@discussions.microsoft.com> wrote in message
news
55BBD55-DEA8-4FB2-B622-056BEE7D1C4C@microsoft.com...
> > > Many thanks for that Zee - IE and other items now installed.
> > > However when I try to Create Mail in OE I still get "there was an
error
> > > opening this message. An error has occurred."
> > > Uninstall/reinstall didn't help so I still have that problem.
> > >
> > > Roger
> > >
> > > "oops!!" wrote:
> > >
> > > > If you see an error message similar to the "unable to install all
components", try this:
> > > >
> > > > Go to My Computer - Tools - Folder Options - View:
> > > > - Select "Show hidden files and folders", click Apply - OK
> > > >
> > > > Create a folder named "Old uninstall".
> > > >
> > > > Go to folder C:/Program Files/Internet Explorer/Uninstall
Information.
> > > >
> > > > Now Edit - Select All - Cut all files.
> > > >
> > > > Open "Old uninstall" folder and paste the files.
> > > >
> > > > You will now be able to install all the troublesome components.
> > > >
> > > > If everything works as expected, you can delete the "Old Uninstall"
folder
> > > > and the files you moved.
> > > >
> > > > Good luck,
> > > >
> > > > Zee
> > > >
> > > >
> > > >
> > > >
> > > > "Roger" <Roger@discussions.microsoft.com> wrote in message
news:25A6C420-246C-497E-BC71-594D46EA989C@microsoft.com...
> > > > > Previous dialogue in Outlook Express section.
> > > > > I get "error opening message" and address book not found.
> > > > > Followed through
http://www.btinternet.com/~winnoel/reinME.htm
> > > > > Win Me seems to update OK but incomplete install on IE, also OE
problems
> > > > > remain.
> > > > > No obvious problems shown by Belarc.
> > > > > Not clear in what software the Win Me pros think I have "version
soup".
> > > > > Roger
> > > >
> >