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Windows 7 FAIL - DVD missing files

Forum Windows 7 : Windows 7 FAIL - DVD missing files

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slimbone   11-03-2009 at 03:12:10 AM

I'm trying to install onto a fresh build and during the "Expanding Windows files" stage of the install I was getting an error message saying the disk was missing files to complete installation......

now it's just going straight to BSOD!!!!! WTF

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Silver Win 7 badge The_Prophecy   11-03-2009 at 04:56:23 AM

Where did you get the dvd from?

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Bronze Win 7 badge buwish   11-03-2009 at 05:54:26 AM

Yes...if you got the DVD from MS, it could may be a damaged disc to the point where the ISO is unreadable. But I highly doubt that, as I've never heard of this happening with any MS product (not a fanboy, just saying). If it is a non-legit copy, well, what do you expect?

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Desktop: Q9400(stock,lapped,SpinTechQ)/Intel DP43TF/VTEK 4850(512)/8GB DDR2 800Mhz/X-Fi Titanium Pro/Liteon BD-ROM/Velociraptor/Windows 7 Pro 64-bit
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Silver Win 7 badge The_Prophecy   11-03-2009 at 05:56:09 AM

buwish wrote :

Yes...if you got the DVD from MS, it could may be a damaged disc to the point where the ISO is unreadable. But I highly doubt that, as I've never heard of this happening with any MS product (not a fanboy, just saying). If it is a non-legit copy, well, what do you expect?



I've seen this happen before. Not all DVD's are created equal after all. If it's a official disk, the OP probably just got unlucky. If it's an illegit copy... well as you said... what did you expect?

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slimbone   11-03-2009 at 06:23:03 AM

come on. It's a legit copy. It was purchased from Micro Center.

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Silver Win 7 badge The_Prophecy   11-03-2009 at 06:33:12 AM

Had to ask...

 

What you could do is try to make an iso of the dvd and use that to create a bootable flash drive to install 7 from. Takes a bit of work, but it's better than getting screwed since you can't take that copy of Windows 7 back to Micro Center without bitching and complaining about getting defective media.


Message edited by The_Prophecy on 11-03-2009 at 06:34:31 AM
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slimbone   11-03-2009 at 07:02:00 PM

Yeah. I have a bootable flash drive with windows 7 on it. I might try doing it that way tonight. But I would feel better knowing that I have a working physical DVD on hand.

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slimbone   11-05-2009 at 04:33:58 AM

Ok, so I exchanged the Windows 7 DVD for a new DVD at Micro Center. FYI, that was completely painless.

I get home, start the install again. DOH! BSOD.

First, an error message comes up saying: "Windows cannot install required files. The file does not exist. Make sure all files required for installation are available, and restart the installation. ERROR CODE: 0x80070003"

Then BSOD shows up.

BAD_POOL_HEADER

0x00000019 (0x0000000000000003, 0xFFFFF8A000EF820, 0xFFFFF8A000EF0820, 0xFFEFF8A000EF0820)


AGHHHHH.


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Silver Win 7 badge The_Prophecy   11-05-2009 at 04:36:08 AM

hmm... well since the odds of you getting 2 defective dvd's are so astronomically low, i'm going to say you have a RAM issue? Go grab Memtest86+ and have it check over your ram to make sure it's ok.

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slimbone   11-05-2009 at 05:21:46 AM

I figured it out.

After some quick google searching, it turns out that error was pretty common in Vista and also showed up in XP.

Solution. I unplugged my mouse and my backup hard drive during the install. It installed without a problem.

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Silver Win 7 badge The_Prophecy   11-05-2009 at 06:07:09 AM

Interesting.... noted for future reference. Thanks for letting everyone know!

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slimbone   11-05-2009 at 07:18:51 AM

I think in my case, it had more to do with my back up hard drive being plugged in rather than my mouse. My back up HDD has old files on it, both system and data. I think those files were conflicting with what Windows 7 was trying to do.

Everything I read during my search related to people having to unplug their mice or use a different, usually newer, DVD drive.

Pretty strange.

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