[citation][nom]sykozis[/nom]It's really no secret why AT&T and Verizon have more customers than Sprint and T-No....In May I switched from Verizon to Sprint. Within 2 weeks of switching, I suddenly couldn't get a "3G" signal anywhere. I went to the local Sprint store and informed them of the issue. The "customer service" rep ran a simple diagnostic (which is built into the phone) and said "It appears to be functioning properly". A few weeks later, I went back and told him I frequently had texts fail to send....he sent 1 text to his own Sprint phone and again said "It appears to be functioning properly", but "You need to remove an security software you have installed because it prevents Android from functioning properly". So, I left, pissed off....and the issues continued. I went back 2 weeks ago....this time, I'd been dealing with a "no service" message on my phone for nearly a week. I was greeted with "Our network was damaged in last night's storm so a lot of people don't have service right now". It took me repeating myself 3 times for them to finally comprehend that my issue started nearly a week before the storm. I leave my phone with them for 90mins to "test" it. I come back and get told that it will cost $35 to replace a phone that's covered by it's manufacturer's warranty because I didn't pay for Sprint's BS "insurance" plan. So, I have a phone I can't use...a "feature" that I hadn't been able to use for 2 months (at that point) and Sprint wants to charge me (which violates the consumer protection act) to replace my phone that is under warranty.... Yeah, it's no wonder Sprint can't keep customers.... You either pay them for an insurance plan (which they profit from) or they expect to profit from warranty exchanges at the customer's expense (which, to my understanding, is illegal). My local laws say that the consumer can't be charged for the return or replacement of faulty products that are covered by a manufacturer's warranty, btw...[/citation]
you know, you should have tested the phone to see if you had coverage in the average places you go... to my understanding, they can give you a contract with that as a clause for 30 days of use no questions asked.
and all cell phone services suck.
[citation][nom]jdwii[/nom]Just get boost and call it a day its not worth the prices for this crap, sure the internet is slow just get a phone with wifi and use it this way and just use your smartphone outside the house for texting/phone calls and MP3's/videos. Forget about boosts network as its dial-up speeds around 56K-120K. Don't use your cellphone a lot for talking then get Virgin mobile for 35$ a month. I will never understand why people pay so much money for Sprint/Verision/At&t. Especially sprint since boost is the same thing except 30+% cheaper. Get your teen a Motorola XPRT for 99$ and pay 55$ a month for a phone. No contract.[/citation]
get an off contract android phone and get skype.
find a pre payed data plan that doesn't run out ever unless you use the data,
use Skype as your phone service.
if you have wi fi, unlimited calling for more or less free.
if you don't have wi fi, you get more minutes for cheaper than minutes.
win win.
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