Windows Setup

henry

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Jun 11, 2003
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In Control Panel/AddRemove Programs/Windows Setup tab, everything in that
window is gone....again!!!! Why does this keep happening and how can I fix
it? Thanks.
 
G

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Guest
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Henry <mrrandb@comcast.net> wrote:

> In Control Panel/AddRemove Programs/Windows Setup tab, everything in
> that window is gone....again!!!! Why does this keep happening and how
> can I fix it? Thanks.

This is often the result of the use of a "registry cleaner" removing
entries from the registry. Do you see any error message when attempting
to access Add Remove Programs | Windows Setup? For example a message
referring to setupx?
--
Mike Maltby
mike.maltby@gmail.com
 

henry

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First, a message says
"Rundll32
An error has occured in your program. To keep working anyway, click Ignore
and save your work in a new file.
To quit this program, click Close. You will lose information you entered
since your last save."

If I click on Ignore, nothing happens. If I click on Close, a message says
"Rundll32 has caused an error in setupx.dll."

"Mike M" <No_Spam@Corned_Beef.Only> wrote in message
news:e%233Kxg%23kFHA.2792@TK2MSFTNGP10.phx.gbl...
> Henry <mrrandb@comcast.net> wrote:
>
> > In Control Panel/AddRemove Programs/Windows Setup tab, everything in
> > that window is gone....again!!!! Why does this keep happening and how
> > can I fix it? Thanks.
>
> This is often the result of the use of a "registry cleaner" removing
> entries from the registry. Do you see any error message when attempting
> to access Add Remove Programs | Windows Setup? For example a message
> referring to setupx?
> --
> Mike Maltby
> mike.maltby@gmail.com
>
>
>
 

henry

Distinguished
Jun 11, 2003
226
0
18,680
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First, a message says
"Rundll32
An error has occured in your program. To keep working anyway, click Ignore
and save your work in a new file.
To quit this program, click Close. You will lose information you entered
since your last save."

If I click on Ignore, nothing happens. If I click on Close, a message says
"Rundll32 has caused an error in setupx.dll."


"Mike M" <No_Spam@Corned_Beef.Only> wrote in message
news:e%233Kxg%23kFHA.2792@TK2MSFTNGP10.phx.gbl...
> Henry <mrrandb@comcast.net> wrote:
>
> > In Control Panel/AddRemove Programs/Windows Setup tab, everything in
> > that window is gone....again!!!! Why does this keep happening and how
> > can I fix it? Thanks.
>
> This is often the result of the use of a "registry cleaner" removing
> entries from the registry. Do you see any error message when attempting
> to access Add Remove Programs | Windows Setup? For example a message
> referring to setupx?
> --
> Mike Maltby
> mike.maltby@gmail.com
>
>
>
 

henry

Distinguished
Jun 11, 2003
226
0
18,680
Archived from groups: microsoft.public.windowsme.general (More info?)

The problem was fixed after I rebooted, but I installed Clipboard Viewer and
the icon is the kind that a file has when it isn't associated with any
program and when I click on it nothing happens.
"Mike M" <No_Spam@Corned_Beef.Only> wrote in message
news:eYuYGjJlFHA.3148@TK2MSFTNGP09.phx.gbl...
> Henry <mrrandb@comcast.net> wrote:
>
> > First, a message says
> > "Rundll32
> > An error has occured in your program. To keep working anyway, click
> > Ignore and save your work in a new file.
> > To quit this program, click Close. You will lose information you
> > entered since your last save."
> >
> > If I click on Ignore, nothing happens. If I click on Close, a message
> > says "Rundll32 has caused an error in setupx.dll."
>
> Shame you didn't give all the information in your first post as it would
> have saved a bit of time. <g>
>
> What has happened is that you've chosen to delete one or more folders in
> C:\Program Files placed there when Win Me was installed and then used a
> registry cleaner. This has removed various entries pointing referencing
> the deleted folders that are required by Windows Setup. You can avoid
> this happening in future by not deleting these folders and similarly not
> deleting any values in the key
> HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\VarLDID
>
> Fortunately you're posting from Outlook Express which means you should be
> able to retrieve attachments.
>
> I've attached a zip file containing a reg file containing all of the
> required entries. Download this, extract the reg file and merge (right
> click on the reg file and select "Merge") with the registry and this
> should hopefully fix the problem.
>
> What happens is that if any of the folders referred to in VarLDID (you can
> see them by opening the reg file using notepad) is deleted then most
> registry cleaners will remove the value (entry) in the VarLDID key that
> refers to that folder. This is because the registry cleaner considers it
> to be a "dead" entry since the folder no longer exists. Setupx then has
> problems because if can't find one of the paths it needs and then gives
> the error you saw.
>
> --
> Mike Maltby
> mike.maltby@gmail.com
>
>
>
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsme.general (More info?)

"Henry" <mrrandb@comcast.net> wrote in message
news:W6CdnXOWGe7VC3TfRVn-rg@comcast.com...
> In Control Panel/AddRemove Programs/Windows Setup tab, everything in that
> window is gone....again!!!! Why does this keep happening and how can I fix
> it? Thanks.
>
>

If I may be allowed to interject something here:

My problem is similar to yours but in my case the Install/Uninstall window
is completely blank (Windows Setup tab is okay).

I >think< it may be related to a whole lot of trouble I am having trying to
install the most recent version of ZoneAlarm Security Suite, which I am
still unable to install. I was at one time able to display ZoneAlarm 5.5
(the old one) and Add/Remove did something when I invoked it (but didn't
allow installation of ZA 6.0). Then I tried accessing "UNINSTALL ZONE LABS
SECURITY" from Start | Programs | Zone Labs which took me through several
steps, finally failing with some error message relating to "imsinstall.dll"
and no other message.

I'm sorry to have burdened the original writer with so much probably useless
information and if you can tell me how to get something to show in the
Install/Uninstall window I will be grateful.

(I am awaiting some help from Zone Labs about the failure to update my
ZoneAlarm Security Suite.)

Ken Bland
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsme.general (More info?)

Ken,

The setupx error when accessing Windows Setup and the problem you are
having with an empty Add/Remove Programs pane have different causes. For
your problem see MS KB 240348 - "All Installed Programs May Not Be
Displayed in the Add/Remove Programs Tool"
(http://support.microsoft.com?kbid=240348). Whilst KB240248 doesn't
mention Win Me the same problem exists in Win Me and the KB does apply.

Have you tried using system restore to roll back to before your problems
started?
--
Mike Maltby
mike.maltby@gmail.com


Justin Thyme <krblmb@brainspring.com> wrote:

> If I may be allowed to interject something here:
>
> My problem is similar to yours but in my case the Install/Uninstall
> window is completely blank (Windows Setup tab is okay).
>
> I >think< it may be related to a whole lot of trouble I am having
> trying to install the most recent version of ZoneAlarm Security
> Suite, which I am still unable to install. I was at one time able to
> display ZoneAlarm 5.5 (the old one) and Add/Remove did something when
> I invoked it (but didn't allow installation of ZA 6.0). Then I tried
> accessing "UNINSTALL ZONE LABS SECURITY" from Start | Programs | Zone
> Labs which took me through several steps, finally failing with some
> error message relating to "imsinstall.dll" and no other message.
>
> I'm sorry to have burdened the original writer with so much probably
> useless information and if you can tell me how to get something to
> show in the Install/Uninstall window I will be grateful.
>
> (I am awaiting some help from Zone Labs about the failure to update my
> ZoneAlarm Security Suite.)
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsme.general (More info?)

Mike, I apologize for being so tardy with my thanks.

System Restore did put all the programs back into the Install/Uninstall
window. Actually, I thought I had done a restore but either I hadn't or I
messed things up afterward. That difficulty had been resolved. (Point me
to where I can find out just what is saved and restored if you will, please.
I know a restore doesn't change e-mail but what else?)

The inability to install ZA Security Suite is still with me. (I used Trend
Micro's Housecall to check for viruses and it said everything was still
okay; I've been without an operational virus-firewall program for a few days
now.) I'll investigate the lead you gave me next.

Ken Bland

"Mike M" <No_Spam@Corned_Beef.Only> wrote in message
news:uyU%23XitlFHA.3552@TK2MSFTNGP10.phx.gbl...
> Ken,
>
> The setupx error when accessing Windows Setup and the problem you are
> having with an empty Add/Remove Programs pane have different causes. For
> your problem see MS KB 240348 - "All Installed Programs May Not Be
> Displayed in the Add/Remove Programs Tool"
> (http://support.microsoft.com?kbid=240348). Whilst KB240248 doesn't
> mention Win Me the same problem exists in Win Me and the KB does apply.
>
> Have you tried using system restore to roll back to before your problems
> started?
> --
> Mike Maltby
> mike.maltby@gmail.com
>
>
> Justin Thyme <krblmb@brainspring.com> wrote:
>
> > If I may be allowed to interject something here:
> >
> > My problem is similar to yours but in my case the Install/Uninstall
> > window is completely blank (Windows Setup tab is okay).
> >
> > I >think< it may be related to a whole lot of trouble I am having
> > trying to install the most recent version of ZoneAlarm Security
> > Suite, which I am still unable to install. I was at one time able to
> > display ZoneAlarm 5.5 (the old one) and Add/Remove did something when
> > I invoked it (but didn't allow installation of ZA 6.0). Then I tried
> > accessing "UNINSTALL ZONE LABS SECURITY" from Start | Programs | Zone
> > Labs which took me through several steps, finally failing with some
> > error message relating to "imsinstall.dll" and no other message.
> >
> > I'm sorry to have burdened the original writer with so much probably
> > useless information and if you can tell me how to get something to
> > show in the Install/Uninstall window I will be grateful.
> >
> > (I am awaiting some help from Zone Labs about the failure to update my
> > ZoneAlarm Security Suite.)
>
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsme.general (More info?)

Ken,

System Restore ignores the contents of My Documents, Temp and Temporary
Internet Files folders and a few other. Elsewhere is only monitors files
with extensions in the list FileList.xml located in the
Windows\System\Restore folder. In essence system restore has no interest
in data files such as those with the following extensions and many more:
txt, rtf, doc, wpd, xls, csv, pps, ppt, bmp, jpg, tif, gif, avi, mpg, wav,
mp3, dbx, pst (message store files), etc. etc.
--
Mike Maltby
mike.maltby@gmail.com


Justin Thyme <krblmb@brainspring.com> wrote:

> Mike, I apologize for being so tardy with my thanks.
>
> System Restore did put all the programs back into the
> Install/Uninstall window. Actually, I thought I had done a restore
> but either I hadn't or I messed things up afterward. That difficulty
> had been resolved. (Point me to where I can find out just what is
> saved and restored if you will, please. I know a restore doesn't
> change e-mail but what else?)
>
> The inability to install ZA Security Suite is still with me. (I used
> Trend Micro's Housecall to check for viruses and it said everything
> was still okay; I've been without an operational virus-firewall
> program for a few days now.) I'll investigate the lead you gave me
> next.