Archived from groups: microsoft.public.windowsme.general (
More info?)
Mike, I apologize for being so tardy with my thanks.
System Restore did put all the programs back into the Install/Uninstall
window. Actually, I thought I had done a restore but either I hadn't or I
messed things up afterward. That difficulty had been resolved. (Point me
to where I can find out just what is saved and restored if you will, please.
I know a restore doesn't change e-mail but what else?)
The inability to install ZA Security Suite is still with me. (I used Trend
Micro's Housecall to check for viruses and it said everything was still
okay; I've been without an operational virus-firewall program for a few days
now.) I'll investigate the lead you gave me next.
Ken Bland
"Mike M" <No_Spam@Corned_Beef.Only> wrote in message
news:uyU%23XitlFHA.3552@TK2MSFTNGP10.phx.gbl...
> Ken,
>
> The setupx error when accessing Windows Setup and the problem you are
> having with an empty Add/Remove Programs pane have different causes. For
> your problem see MS KB 240348 - "All Installed Programs May Not Be
> Displayed in the Add/Remove Programs Tool"
> (http://support.microsoft.com?kbid=240348). Whilst KB240248 doesn't
> mention Win Me the same problem exists in Win Me and the KB does apply.
>
> Have you tried using system restore to roll back to before your problems
> started?
> --
> Mike Maltby
> mike.maltby@gmail.com
>
>
> Justin Thyme <krblmb@brainspring.com> wrote:
>
> > If I may be allowed to interject something here:
> >
> > My problem is similar to yours but in my case the Install/Uninstall
> > window is completely blank (Windows Setup tab is okay).
> >
> > I >think< it may be related to a whole lot of trouble I am having
> > trying to install the most recent version of ZoneAlarm Security
> > Suite, which I am still unable to install. I was at one time able to
> > display ZoneAlarm 5.5 (the old one) and Add/Remove did something when
> > I invoked it (but didn't allow installation of ZA 6.0). Then I tried
> > accessing "UNINSTALL ZONE LABS SECURITY" from Start | Programs | Zone
> > Labs which took me through several steps, finally failing with some
> > error message relating to "imsinstall.dll" and no other message.
> >
> > I'm sorry to have burdened the original writer with so much probably
> > useless information and if you can tell me how to get something to
> > show in the Install/Uninstall window I will be grateful.
> >
> > (I am awaiting some help from Zone Labs about the failure to update my
> > ZoneAlarm Security Suite.)
>