Sudden ME problem

Archived from groups: microsoft.public.windowsme.general (More info?)

I have a sudden problem with my Windows ME PC that I believe is a Registry
issue.

A Norton Anti Virus Scan shows nothing.

Symtons:
1. All MS Office programs don't load(WORK,EXCEL Access etc.). Error message:
Action only valid for products that are currently installed.
2. Desktop colors etc. changed all of a sudden.
3. MS related registry settings lost. Internet worked like a new computer
and wanted to reinstall. (but I could "ping" the outside world)
I lost my Outlook Express settings & emails. I beleive the INBOX file is
still on the hard drive but the reinstall lost the link.

4. I tryed to reinstall Office but got a Resistry Key error.
7 answers Last reply
More about sudden problem
  1. Archived from groups: microsoft.public.windowsme.general (More info?)

    >A Norton Anti Virus Scan shows nothing.>

    That explains everything by itself.

    H.


    "BILLG" <BILLG@discussions.microsoft.com> wrote in message
    news:0385FC16-454F-4BE9-AA83-9E4E2CA4CEF0@microsoft.com...
    > I have a sudden problem with my Windows ME PC that I believe is a Registry
    > issue.
    >
    > A Norton Anti Virus Scan shows nothing.
    >
    > Symtons:
    > 1. All MS Office programs don't load(WORK,EXCEL Access etc.). Error
    message:
    > Action only valid for products that are currently installed.
    > 2. Desktop colors etc. changed all of a sudden.
    > 3. MS related registry settings lost. Internet worked like a new computer
    > and wanted to reinstall. (but I could "ping" the outside world)
    > I lost my Outlook Express settings & emails. I beleive the INBOX file
    is
    > still on the hard drive but the reinstall lost the link.
    >
    > 4. I tryed to reinstall Office but got a Resistry Key error.
  2. Archived from groups: microsoft.public.windowsme.general (More info?)

    "BILLG" <BILLG@discussions.microsoft.com> wrote:

    >I have a sudden problem with my Windows ME PC that I believe is a Registry
    >issue.
    >
    >A Norton Anti Virus Scan shows nothing.
    >
    >

    Most recent versions of Norton Antivirus have serious compatibility
    issues with WindowsMe.

    What is the specific version that you are using?

    You may be well advised to remove Norton (which can be a daunting task
    in itself because of the shoddily-programmed uninstall routines that
    Norton provides) and try some other antivirus product which does not
    have the compatibility issues with Windows Me.

    Both eTrust and Trend Micro give good results with Windows Me as do
    the more popular free antivirus programs such as AVG and Avast.

    Good luck

    Ron Martell Duncan B.C. Canada
    --
    Microsoft MVP
    On-Line Help Computer Service
    http://onlinehelp.bc.ca

    In memory of a dear friend Alex Nichol MVP
    http://aumha.org/alex.htm
  3. Archived from groups: microsoft.public.windowsme.general (More info?)

    I'm sorry if I was unclear in my original post. Norton is not the problem,
    at least I don't thing so. It's been on that PC for while (ver. 9.0.338)
    The registry got screwed up for seemingly no reason. All of a sudden my
    Desktop changed colors, IE and Outlook Express stopped working along with
    anything in MS OFFICE.
    When I tryed to reinstall Office I got the Registry Key error and it would
    not install.
    Several other non-microsoft programs are also behaving like they are a new
    install.

    Any ideas?

    "Ron Martell" wrote:

    > "BILLG" <BILLG@discussions.microsoft.com> wrote:
    >
    > >I have a sudden problem with my Windows ME PC that I believe is a Registry
    > >issue.
    > >
    > >A Norton Anti Virus Scan shows nothing.
    > >
    > >
    >
    > Most recent versions of Norton Antivirus have serious compatibility
    > issues with WindowsMe.
    >
    > What is the specific version that you are using?
    >
    > You may be well advised to remove Norton (which can be a daunting task
    > in itself because of the shoddily-programmed uninstall routines that
    > Norton provides) and try some other antivirus product which does not
    > have the compatibility issues with Windows Me.
    >
    > Both eTrust and Trend Micro give good results with Windows Me as do
    > the more popular free antivirus programs such as AVG and Avast.
    >
    > Good luck
    >
    > Ron Martell Duncan B.C. Canada
    > --
    > Microsoft MVP
    > On-Line Help Computer Service
    > http://onlinehelp.bc.ca
    >
    > In memory of a dear friend Alex Nichol MVP
    > http://aumha.org/alex.htm
    >
  4. Archived from groups: microsoft.public.windowsme.general (More info?)

    > I'm sorry if I was unclear in my original post.

    No, you were perfectly clear. You have Norton installed. As has already
    been stated Norton is incompatible with the use of Win Me and whilst it
    may co-exist for a while it will eventually cause massive problems
    resulting in a system that is to all intents and purposes dead in the
    water. The problems you are seeing are typical of those caused by
    installing and running malware sold under the Symantec name on a Win Me
    system.
    --
    Mike Maltby
    mike.maltby@gmail.com


    BILLG <BILLG@discussions.microsoft.com> wrote:

    > I'm sorry if I was unclear in my original post. Norton is not the
    > problem, at least I don't thing so. It's been on that PC for while
    > (ver. 9.0.338) The registry got screwed up for seemingly no reason.
    > All of a sudden my Desktop changed colors, IE and Outlook Express
    > stopped working along with anything in MS OFFICE.
    > When I tryed to reinstall Office I got the Registry Key error and it
    > would not install.
    > Several other non-microsoft programs are also behaving like they are
    > a new install.
    >
    > Any ideas?
  5. Archived from groups: microsoft.public.windowsme.general (More info?)

    Try using System Restore to go back to a time before your problem started -
    then remove Norton (which could require assistance!)


    --
    Noel Paton (MS-MVP 2002-2005, Windows)

    Nil Carborundum Illegitemi
    http://www.btinternet.com/~winnoel/millsrpch.htm

    http://tinyurl.com/6oztj

    Please read http://dts-l.org/goodpost.htm on how to post messages to NG's

    "BILLG" <BILLG@discussions.microsoft.com> wrote in message
    news:063A32E8-B601-4500-B92C-BE788D101E3E@microsoft.com...
    >I was not aware of this. Norton antivirus of one version or another has
    >been
    > installed on this machine since I got it in May 2001.
    >
    > I tryed to do an "uninstall" through the Control Panel and I get the error
    > "This action is only valid for products currently installed". This also
    > happened when I tryed to "uninstall" Abode 6.0 that I resently installed.
    > Adobe 5.0 was on the PC previously.
    >
    > What is my next step?
    >
    >
    > "Mike M" wrote:
    >
    >> > I'm sorry if I was unclear in my original post.
    >>
    >> No, you were perfectly clear. You have Norton installed. As has already
    >> been stated Norton is incompatible with the use of Win Me and whilst it
    >> may co-exist for a while it will eventually cause massive problems
    >> resulting in a system that is to all intents and purposes dead in the
    >> water. The problems you are seeing are typical of those caused by
    >> installing and running malware sold under the Symantec name on a Win Me
    >> system.
    >> --
    >> Mike Maltby
    >> mike.maltby@gmail.com
    >>
    >>
    >>
    >> BILLG <BILLG@discussions.microsoft.com> wrote:
    >>
    >> > I'm sorry if I was unclear in my original post. Norton is not the
    >> > problem, at least I don't thing so. It's been on that PC for while
    >> > (ver. 9.0.338) The registry got screwed up for seemingly no reason.
    >> > All of a sudden my Desktop changed colors, IE and Outlook Express
    >> > stopped working along with anything in MS OFFICE.
    >> > When I tryed to reinstall Office I got the Registry Key error and it
    >> > would not install.
    >> > Several other non-microsoft programs are also behaving like they are
    >> > a new install.
    >> >
    >> > Any ideas?
    >>
    >>
  6. Archived from groups: microsoft.public.windowsme.general (More info?)

    I tryed that and got "no restore points available" . Is there another way?

    "Noel Paton" wrote:

    > Try using System Restore to go back to a time before your problem started -
    > then remove Norton (which could require assistance!)
    >
    >
    > --
    > Noel Paton (MS-MVP 2002-2005, Windows)
    >
    > Nil Carborundum Illegitemi
    > http://www.btinternet.com/~winnoel/millsrpch.htm
    >
    > http://tinyurl.com/6oztj
    >
    > Please read http://dts-l.org/goodpost.htm on how to post messages to NG's
    >
    > "BILLG" <BILLG@discussions.microsoft.com> wrote in message
    > news:063A32E8-B601-4500-B92C-BE788D101E3E@microsoft.com...
    > >I was not aware of this. Norton antivirus of one version or another has
    > >been
    > > installed on this machine since I got it in May 2001.
    > >
    > > I tryed to do an "uninstall" through the Control Panel and I get the error
    > > "This action is only valid for products currently installed". This also
    > > happened when I tryed to "uninstall" Abode 6.0 that I resently installed.
    > > Adobe 5.0 was on the PC previously.
    > >
    > > What is my next step?
    > >
    > >
    > > "Mike M" wrote:
    > >
    > >> > I'm sorry if I was unclear in my original post.
    > >>
    > >> No, you were perfectly clear. You have Norton installed. As has already
    > >> been stated Norton is incompatible with the use of Win Me and whilst it
    > >> may co-exist for a while it will eventually cause massive problems
    > >> resulting in a system that is to all intents and purposes dead in the
    > >> water. The problems you are seeing are typical of those caused by
    > >> installing and running malware sold under the Symantec name on a Win Me
    > >> system.
    > >> --
    > >> Mike Maltby
    > >> mike.maltby@gmail.com
    > >>
    > >>
    > >>
    > >> BILLG <BILLG@discussions.microsoft.com> wrote:
    > >>
    > >> > I'm sorry if I was unclear in my original post. Norton is not the
    > >> > problem, at least I don't thing so. It's been on that PC for while
    > >> > (ver. 9.0.338) The registry got screwed up for seemingly no reason.
    > >> > All of a sudden my Desktop changed colors, IE and Outlook Express
    > >> > stopped working along with anything in MS OFFICE.
    > >> > When I tryed to reinstall Office I got the Registry Key error and it
    > >> > would not install.
    > >> > Several other non-microsoft programs are also behaving like they are
    > >> > a new install.
    > >> >
    > >> > Any ideas?
    > >>
    > >>
    >
    >
    >
  7. Archived from groups: microsoft.public.windowsme.general (More info?)

    http://support.microsoft.com/?kbid=303354&sd=RMVP

    May help - at least with that aspect of the problem.......


    --
    Noel Paton (MS-MVP 2002-2005, Windows)

    Nil Carborundum Illegitemi
    http://www.btinternet.com/~winnoel/millsrpch.htm

    http://tinyurl.com/6oztj

    Please read http://dts-l.org/goodpost.htm on how to post messages to NG's

    "BILLG" <BILLG@discussions.microsoft.com> wrote in message
    news:0AE8B173-0826-4606-BCE7-C128F1ED03A3@microsoft.com...
    >I tryed that and got "no restore points available" . Is there another way?
    >
    > "Noel Paton" wrote:
    >
    >> Try using System Restore to go back to a time before your problem
    >> started -
    >> then remove Norton (which could require assistance!)
    >>
    >>
    >> --
    >> Noel Paton (MS-MVP 2002-2005, Windows)
    >>
    >> Nil Carborundum Illegitemi
    >> http://www.btinternet.com/~winnoel/millsrpch.htm
    >>
    >> http://tinyurl.com/6oztj
    >>
    >> Please read http://dts-l.org/goodpost.htm on how to post messages to NG's
    >>
    >> "BILLG" <BILLG@discussions.microsoft.com> wrote in message
    >> news:063A32E8-B601-4500-B92C-BE788D101E3E@microsoft.com...
    >> >I was not aware of this. Norton antivirus of one version or another has
    >> >been
    >> > installed on this machine since I got it in May 2001.
    >> >
    >> > I tryed to do an "uninstall" through the Control Panel and I get the
    >> > error
    >> > "This action is only valid for products currently installed". This
    >> > also
    >> > happened when I tryed to "uninstall" Abode 6.0 that I resently
    >> > installed.
    >> > Adobe 5.0 was on the PC previously.
    >> >
    >> > What is my next step?
    >> >
    >> >
    >> > "Mike M" wrote:
    >> >
    >> >> > I'm sorry if I was unclear in my original post.
    >> >>
    >> >> No, you were perfectly clear. You have Norton installed. As has
    >> >> already
    >> >> been stated Norton is incompatible with the use of Win Me and whilst
    >> >> it
    >> >> may co-exist for a while it will eventually cause massive problems
    >> >> resulting in a system that is to all intents and purposes dead in the
    >> >> water. The problems you are seeing are typical of those caused by
    >> >> installing and running malware sold under the Symantec name on a Win
    >> >> Me
    >> >> system.
    >> >> --
    >> >> Mike Maltby
    >> >> mike.maltby@gmail.com
    >> >>
    >> >>
    >> >>
    >> >> BILLG <BILLG@discussions.microsoft.com> wrote:
    >> >>
    >> >> > I'm sorry if I was unclear in my original post. Norton is not the
    >> >> > problem, at least I don't thing so. It's been on that PC for while
    >> >> > (ver. 9.0.338) The registry got screwed up for seemingly no reason.
    >> >> > All of a sudden my Desktop changed colors, IE and Outlook Express
    >> >> > stopped working along with anything in MS OFFICE.
    >> >> > When I tryed to reinstall Office I got the Registry Key error and
    >> >> > it
    >> >> > would not install.
    >> >> > Several other non-microsoft programs are also behaving like they are
    >> >> > a new install.
    >> >> >
    >> >> > Any ideas?
    >> >>
    >> >>
    >>
    >>
    >>
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