Can't clean. Says it's printing. It isn't.

[martin]

Archived from groups: comp.periphs.printers (More info?)

I'm trying to clean cartridge heads in an HP660C printer that has been
unused for some time. I printed one test page which showed streaks. No
other jobs had been set up for printing nor were being printed. When I went
to the services page and tried to clean the heads it kept coming up with a
message that I can't because the printer is printing. It wasn't.

I tried "purge print documents", and turning the printer off and on again.
Still wouldn't clean.

Thanks for any suggestions. I really need to get some letters printed
soon.

 

[martin]

Archived from groups: comp.periphs.printers (More info?)

"Martin" <marty123@optonline.net> wrote in message
news:sDY7d.28771$kq6.18831495@news4.srv.hcvlny.cv.net...
> I'm trying to clean cartridge heads in an HP660C printer that has been
> unused for some time. I printed one test page which showed streaks. No
> other jobs had been set up for printing nor were being printed. When I
went
> to the services page and tried to clean the heads it kept coming up with a
> message that I can't because the printer is printing. It wasn't.
>
> I tried "purge print documents", and turning the printer off and on again.
> Still wouldn't clean.
>
> Thanks for any suggestions. I really need to get some letters printed
> soon.
>

Removed and reinstalled cartridges. Problem solved. Not sure why.