Archived from groups: microsoft.public.windowsnt.misc (
More info?)
Calvin <nospam@spamcop.net> wrote in
news:40bfa74f$1@duster.adelaide.on.net:
> Hi James,
>
> I wish you would have waited a while before taking drastic steps like
> a 'repair disk' option - you may have just significantly lessened the
> chances of successfully recovering your NT 4.0 installation.
>
> To quote my standard answer in response to your keyboard and mouse
> problem:
>
> This question is constantly asked - the frequency of people
> encountering this particular problem has skyrocketed in the last year
> or so because of the all the Virus/Worm scares and everyone finally
> deciding to do something about plugging the multitude of security
> holes left in Microsoft OSes (NT 4.0 included)
>
> To answer - by any chance did you have a copy of Microsoft
> Intellimouse prior to V3.2 installed on the machine ? There is known
> issue of the 'POST SP6a Security Rollup (SRP) Q299444' breaking the
> mouse and keyboard when it is installed under these conditions.
>
> Have a look at Microsoft Knowledgebase Article:
>
> 305462 - Title: Mouse and Keyboard Stop Working After You Install the
> Windows NT 4.0 Security Rollup Package
>
> I think it will address your particular situation. They offer several
> possible fixes for the problem, depending on what type of file system
> your boot partition is. (ie: the one that has the /WINNT folder on it)
>
> I managed to cure my particular problem by remote logging in over our
> LAN and manually replacing the effected files - fortunately they
> weren't in use because they had failed to start. Once I got a working
> keyboard and mouse again I properly removed Intellimouse V2.0 using
> Add/Remove programmes and replaced it with a later version (V3.2 or
> later is ok)
>
> END OF STANDARD ANSWER
>
> With the actions you have now taken using a 'repair' function you have
> regressed a heap of files on your machine to pre-SP6 versions - the
> jumbled mix is probably what has caused your loss of logon dialogue -
> particularly when you consider that the structure of the SAM (security
> database for user accounts) has been changed over successive service
> packs, and you have now regressed files that deal with the SAM to
> older versions that don't understand the revised SAM structure. This
> position, from reports of other people in these newsgroups who found
> themselves in a similar state, may well be unrecoverable, and you may
> have to reload the whole machine from scratch.
>
> If you have any valuable data on the machine I suggest you do a
> parallel installation of NT 4.0 so that you can access the data files
> on the machine and copy them to somewhere safe before you wipe and
> reload.
>
> I can't offer many other suggestions at the moment, if anyone else has
> some ideas as to where James should go from here - please help !!
>
> Calvin.
>
Yeah, I found out the hard way that a "repair" did exactly the opposite.
Thanks for the parallel installation idea, I wouldn't have thought of
that. Not anything important on that machine anyway, just some email and
contact lists.
There never was an Intellimouse on that computer, in fact all hardware
was the same for last 3 or 4 years. I'm not even sure it was the patch
that caused the problem. I was deleting Netsky(?) from the computer
while installing the critical update. That'll teach me to multi-task.
Cheers,
James