Archived from groups: microsoft.public.windowsnt.misc (More info?)
This may or may not be an NT problem, but I am having a
very strange problem.
I am running NT 4.0 SP6a Workstation on a LAN, Norton AV
2002 (with the latest updates), Internet Explorer 6 SP1
and Outlook Express (with all of the latest patches), and
WordPerfect 8. Only Norton starts upon boot.
I have to disable Norton to use WordPerfect. (If I don't,
as soon as I try to open a file, Norton starts using 96+%
of the CPU and everything stops. I can use Task Manager
to stop WordPerfect, which is "not responding" and clear
that situation.) With Norton disabled and using
WordPerfect, sometimes (but not always) all of my words
are underlined in red as if to indicate an incorrect
spelling. If I exit (close) WordPerfect when it is doing
this, I will get an Exception Access Violation:
(0xc0000005, Address: 0x36a01ac5.
Sometimes (but, again, not always) when I open Outlook
Express to get my email, all of emails are blank (both old
and newly received ones). (I received an email that had
a .jpg file as the background and text over the
background. When I am having this problem, there is no
text, and the .jpg file is now an attachment.)
Now here is the strange part. These two situations always
happen at the same time, never separately. But I don't
have to have used both programs for it to happen.
Sometimes I don't use WordPerfect for days, but the
situation occurs in Outlook Express. (But if I open
WordPerfect, then there is a problem there also.)
The problem does not go away if I reboot after
reconfiguring Norton not to startup upon boot. I have
reinstalled IE and OE but nothing changed. I have checked
all of the setting in IE and OE and they are correct
(Windows European ISO, etc.). I can pick up my email by
going to the mail server (via the internet) without any
problems.
Does anyone have any suggestions? (I have already
considered the three pounds of high explosives packed
tightly in the case option.)
Thanks.
This may or may not be an NT problem, but I am having a
very strange problem.
I am running NT 4.0 SP6a Workstation on a LAN, Norton AV
2002 (with the latest updates), Internet Explorer 6 SP1
and Outlook Express (with all of the latest patches), and
WordPerfect 8. Only Norton starts upon boot.
I have to disable Norton to use WordPerfect. (If I don't,
as soon as I try to open a file, Norton starts using 96+%
of the CPU and everything stops. I can use Task Manager
to stop WordPerfect, which is "not responding" and clear
that situation.) With Norton disabled and using
WordPerfect, sometimes (but not always) all of my words
are underlined in red as if to indicate an incorrect
spelling. If I exit (close) WordPerfect when it is doing
this, I will get an Exception Access Violation:
(0xc0000005, Address: 0x36a01ac5.
Sometimes (but, again, not always) when I open Outlook
Express to get my email, all of emails are blank (both old
and newly received ones). (I received an email that had
a .jpg file as the background and text over the
background. When I am having this problem, there is no
text, and the .jpg file is now an attachment.)
Now here is the strange part. These two situations always
happen at the same time, never separately. But I don't
have to have used both programs for it to happen.
Sometimes I don't use WordPerfect for days, but the
situation occurs in Outlook Express. (But if I open
WordPerfect, then there is a problem there also.)
The problem does not go away if I reboot after
reconfiguring Norton not to startup upon boot. I have
reinstalled IE and OE but nothing changed. I have checked
all of the setting in IE and OE and they are correct
(Windows European ISO, etc.). I can pick up my email by
going to the mail server (via the internet) without any
problems.
Does anyone have any suggestions? (I have already
considered the three pounds of high explosives packed
tightly in the case option.)
Thanks.