XP SP2 Install fails

[Guest]

Archived from groups: microsoft.public.windowsxp.basics (More info?)

I downloaded the entire XP SP2 service pack and tried to install it on a PC
running XP Pro and Office XP and not mucj else at this point. The PC has all
the services packs up to date. I unloaded the anti-virus software and
started the XP SP2 install. The progress bar got about 1/2 way thru and came
up with an error message that said the "the installer has encountered a
problem and needs to close". I had a restore point I created just before the
trying the install so I was able to recover but would love to know where to
start looking for the possible cause. Any suggestions would be appreciated.

 

[Guest]

Archived from groups: microsoft.public.windowsxp.basics (More info?)

Hi,

Possibly a bad download, but more likely interference from something else
running. Ensure no applications are running, not just your antivirus
software. Check the processes tab of task manager for unnecessary items.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Associate Expert - WindowsXP Expert Zone
www.microsoft.com/windowsxp/expertzone
Windows help - www.rickrogers.org

"Tongue" <steve_tongue@hotmail.com> wrote in message
news:ZBVSc.70756$sh.49155@fed1read06...
>I downloaded the entire XP SP2 service pack and tried to install it on a PC
> running XP Pro and Office XP and not mucj else at this point. The PC has
> all
> the services packs up to date. I unloaded the anti-virus software and
> started the XP SP2 install. The progress bar got about 1/2 way thru and
> came
> up with an error message that said the "the installer has encountered a
> problem and needs to close". I had a restore point I created just before
> the
> trying the install so I was able to recover but would love to know where
> to
> start looking for the possible cause. Any suggestions would be
> appreciated.
>
>