Multi processor server cannot boot

Whitey

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Apr 17, 2005
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Archived from groups: microsoft.public.windowsnt.misc (More info?)

I have an IBM Netfinity 5600 with ServeRAID 3L, gigabit ethernet adapter,
and Windows 2000 Server, Italian (standard edition).

It was originally bought and configured for single CPU (Pentium III 733,
256KB cache). Then we decided to buy a second CPU, installed it, the
diagnostics from the BIOS were fine, I then changed the system type from
"ACPI Uniprocessor PC" to "ACPI Multiprocessor PC" from Device Manager,
and... it won't boot.

After POST, Windows 2000 displays the OS selection menu, then starts loading
(black screen with text-only progress bar and the message "Press F8 for
advanced options"), then shows the boot logo with the blue progress bar.
When the progress bar is at about 80%, it seems to hang: the CPU lights on
the front panel of the Netfinity blink alternatively (very fast), the blue
"wave" between the logo and the progress bar keeps moving, but no further
loading, I can only reset. If I keep waiting, after about 10 minutes it
reboots automatically.

The Safe Mode did not help, it doesn't even show any driver names being
loaded, so I thought the error comes up in the kernel load phase. For the
same reason the "/bootlog" flag is useless.
The only way to start the server is removing the 2nd CPU or setting
"/numproc=1" in the boot.ini.

I tried everything I could:
- updated BIOS, firmwares, drivers, all to the latest version
- installed ALL updates from Windows Update
- played with BIOS settings (have an option called "MPS Version" which was
1.4, changed to 1.1 but Windows 2K refused it; changed the IRQ for the
System Management Processor)

The kernel files seem to be right (checked the "internal product name" in
ntoskrnl and hal and they report respectively ntkrnlpa.exe and
halmacpi.dll)

NOTE: the CPUs stepping levels are different; A2 the old and B0 the new, but
the BIOS doesn't seem to care. Anyway, I tried swapping them, but no result.

Please tell me if there's a way I can use both CPUs and possibily retain the
current Windows 2000 install (it's a PDC and database server...)

Thank you,

Alex
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsnt.misc (More info?)

Try swapping the cpu's with the "/numproc=1 switch. Might be the cpu is bad
or mismatched.

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

"Whitey" wrote:
|I have an IBM Netfinity 5600 with ServeRAID 3L, gigabit ethernet adapter,
| and Windows 2000 Server, Italian (standard edition).
|
| It was originally bought and configured for single CPU (Pentium III 733,
| 256KB cache). Then we decided to buy a second CPU, installed it, the
| diagnostics from the BIOS were fine, I then changed the system type from
| "ACPI Uniprocessor PC" to "ACPI Multiprocessor PC" from Device Manager,
| and... it won't boot.
|
| After POST, Windows 2000 displays the OS selection menu, then starts
loading
| (black screen with text-only progress bar and the message "Press F8 for
| advanced options"), then shows the boot logo with the blue progress bar.
| When the progress bar is at about 80%, it seems to hang: the CPU lights on
| the front panel of the Netfinity blink alternatively (very fast), the blue
| "wave" between the logo and the progress bar keeps moving, but no further
| loading, I can only reset. If I keep waiting, after about 10 minutes it
| reboots automatically.
|
| The Safe Mode did not help, it doesn't even show any driver names being
| loaded, so I thought the error comes up in the kernel load phase. For the
| same reason the "/bootlog" flag is useless.
| The only way to start the server is removing the 2nd CPU or setting
| "/numproc=1" in the boot.ini.
|
| I tried everything I could:
| - updated BIOS, firmwares, drivers, all to the latest version
| - installed ALL updates from Windows Update
| - played with BIOS settings (have an option called "MPS Version" which was
| 1.4, changed to 1.1 but Windows 2K refused it; changed the IRQ for the
| System Management Processor)
|
| The kernel files seem to be right (checked the "internal product name" in
| ntoskrnl and hal and they report respectively ntkrnlpa.exe and
| halmacpi.dll)
|
| NOTE: the CPUs stepping levels are different; A2 the old and B0 the new,
but
| the BIOS doesn't seem to care. Anyway, I tried swapping them, but no
result.
|
| Please tell me if there's a way I can use both CPUs and possibily retain
the
| current Windows 2000 install (it's a PDC and database server...)
|
| Thank you,
|
| Alex
|
|