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Weird DVD Burner with Windows 7 Problem - Any Advice?

Last response: in Windows 7
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November 4, 2009 6:00:38 AM

I did a fresh install of Windows 7 Ultimate 64-bit from a DVD with no problems. Once Windows 7 booted, Device Manager saw the drive and the proper model number. Says it was working properly. I could even flash the firmware. What I can't do, is eject the tray or see the disc. I can't eject manually or via Windows 7. And Windows 7 doesn't see the Windows 7 Ultimate DVD stuck inside.

I flashed the firmware w/ Vista 64-bit firmware, Vista 64-bit from the previous version, XP, Vista 32-bit...didn't matter.

So I bought a brand new Sony drive people on Newegg had zero problems with in Windows 7. Just installed it and I have the same problem!!!!

Both drives are SATA. I have 2 SATA HDDs as well. The order shouldn't matter with SATA right? Still I changed the DVD drive to be first in the chain, rather than 2nd, but that didn't help either.

I'm completely baffled :o  :o 
a b $ Windows 7
November 4, 2009 7:02:38 AM

SATA order should not matter your are right on that. What motherboard are you using? Have you got the latest BIOS for it?
Shouldnt be any jumpers on it to matter I dont think. Try a different SATA cable and different power connecter. Other than that I have no idea.

Feist is awesome btw ;) 
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November 4, 2009 11:07:51 AM

Are you using Itunes?
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November 4, 2009 11:36:05 AM

anort3 said:
SATA order should not matter your are right on that. What motherboard are you using? Have you got the latest BIOS for it?
Shouldnt be any jumpers on it to matter I dont think. Try a different SATA cable and different power connecter. Other than that I have no idea.

Feist is awesome btw ;) 


Thanks for the reply anort3, because I think you inadvertently solved the problem :) 

The motherboard btw is a GIGABYTE GA-EP35-DS3L LGA 775 Intel P35 ATX Intel Motherboard.

Now, I decided to reboot and check my current BIOS, I did and at the start of POST I hit the eject button just to give it another try. The power didn't light up. So I shut down and checked my modular PSU. Turns out the connector wasn't snapped in all the way on the PSU side. I snapped it in, booted and it works just fine.

So the problem had to do with the order in which the SATA drives were connected to the mobo, but only in Win7. No idea why though. Doesn't make sense to me, but here's what happened.

-DVD Drive #1 works fine w/ 2 HDDs as #2 connected device in XP
-DVD Drive #1 power lights up, Device Manager sees it but no disc recognition or ejecting in Win7
-Swap for DVD Drive #2, same issues
-Swap DVD Drive #2 from SATA position #2 to #1
-DVD Drive #2 doesn't work, but I was not paying attention. If I did, I would've seen the power not light up. I seemed to have dislodged the modular PSU cable when I reached in to swap the SATA cable position last night.
-Snap in PSU cable, all is right in the world. :) 

Thanks again. Now off to be late for work.
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a b $ Windows 7
November 4, 2009 4:57:31 PM

Sweet, glad I could help. It sure is much nicer when everything works! lol :hello: 
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