Archived from groups: microsoft.public.windowsnt.setup (
More info?)
It seems that a third-party service isn't compatible with
Service Pack 6.
Does the STOP occur before the Logon diaglogue appears or
just the logon screen background appears?
Did you opt to create an uninstall folder? A Windows 2000
Setup disc (Recovery Console) may be able to help you run
the uninstaller to roll back the service pack, or if you
havE FAT on the system, you can use MS-DOS.
>-----Original Message-----
>Hi,
>Thanks for your reply. following are first couple lines
of
>the error codes I observed
>***Stop ox000000001E (oxC0000005, oxF58A65B0, ox00000000,
>ox00000008)KMODE_EXCEPTION_NOT_HANDLED *** Address
>f58a65B0 has base at f58a0000 - Serial.sys
>Following these title message are many lines of address
>and file names. The first file name is ntoskrnl.exe and
>the last file name is serial.sys
>The bottom message is:
>the system starts dumping physical memory. dumping memory
>finished. contact your administrator or technical group
>
>I am thinking about remove SP6a and restore to SP5 which
>works fine so far. I serach the MS website and and not
>find the instruction about uninstalling SP6a
>I would appresiate your suggestion and insight
>
>Thanks
>>-----Original Message-----
>>You need to post the code from the STOP error and the
>>driver name.
>>
>>
>>>-----Original Message-----
>>>My System crash after I installed service pack 6a (128
>>>bit) to my NT 4.0 OS. Each time booting only goes to
>the
>>>Log-on screen. then computer starts dumping memory.
Any
>>>suggestion to the fix will be greatly appreciated
>>>.
>>>
>>.
>>
>.
>
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