DVD drive and cd drive is not detected!

Hi guys,
I have a big problem. My computer cannot detect my dvd or cd drive.
The dvd drive is of samsung and cd drive is of liteon. Its not the power supply because when i press the open button the drive opens. My computer screen appears without any DVD or cd drive icon. Do i have to install driver or something else. PLEASE HELP!!!!!!!!!!

Message quoted 1 times

Reply to pranavrahul

Check the master/slave jumpers and the cable/power connections...

Reply to RichPLS

hi guys;
same problem with me.my computer wont even start with a dvd drive.cd drive is working fine.without dvd computer works normally.wat can be the problem.?it all started when i downloaded new drivers for dvd and re-started my pc

Message quoted 1 times

Reply to vikaskajal

Im goin through the same thing here and I am at a loss. I've checked the cable, the jumper selection..(its on cable select)....and the cable/power connections....The power is flowing to it because it opens when i press the eject button. Im now at a loss...what should I do?

Reply to ADCampbell

Have you installed any games recently that use StarForce protection? If so, go to their web site and download the starforce remover.

Reply to Hawkeye22

Quote :

have a big problem. My computer cannot detect my dvd or cd drive. The dvd drive is of samsung and cd drive is of liteon. Its not the power supply because when i press the open button the drive opens. My computer screen appears without any DVD or cd drive icon. Do i have to install driver or something else. PLEASE HELP!!!!!!!!!!

Quote :

same problem with me.my computer wont even start with a dvd drive.cd drive is working fine.without dvd computer works normally.wat can be the problem.?it all started when i downloaded new drivers for dvd and re-started my pc

Quote :

Im goin through the same thing here and I am at a loss. I've checked the cable, the jumper selection..(its on cable select)....and the cable/power connections....The power is flowing to it because it opens when i press the eject button. Im now at a loss...what should I do?

Make one drive the the Master and the other the Slave, don't set both to Cable Select.

Is it not recognizing the drives in the BIOS or Windows? Try changing IDE cables?

If BIOS, have you gone into the BIOS and verified that the drives are detected? Try changing the BIOS settings for the IDE Channels from AUTO to CD-ROM. At least then, from a hardware viewpoint, you are forcing the system to recognize.

If machine is not recognizing the drives after a firmware update, then quite possibly could have been a bad flash. Try re-flashing the the firmware.

Try going into Disk Management and verify that there is a drive letter assigned for the ROM.

Reply to chunkymonster

Have you checked for Virus's, had this happen to me sometime back. My computer couldn't see the CD drives, damm virus.

Reply to Datman

I HAVE THE SOLUTION.

This happened to me and i called a dell support guy and he fixed it!!!

This is what you do...

Start the Run Command Prompt

Type in "regedit" without the parrenthesis then click ok

Go to HKEY_LOCAL_MACHINE

Then SYSTEM

Then CURRENT CONTROL SET

Then CONTROL

Then CLASS

Then find {4D36E965-E325-11CE-BFC1-08002BE10318}

The whole thing looks like this:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

Then delete the upper and lower filters....

RESTART YOUR COMPUTER THEN THERE YA GO!!!! HOPE THIS HELPS

Message quoted 22 times

Reply to vinnyguy22

none of these worked for me.go to bios.ide function set up. set channels optical drives on to mode 1. drives can then be seen in my computer

Reply to texaken

vinnyguy22 wrote :

I HAVE THE SOLUTION.

This happened to me and i called a dell support guy and he fixed it!!!
This is what you do...
Start the Run Command Prompt
Type in "regedit" without the parrenthesis then click ok
Go to HKEY_LOCAL_MACHINE
Then SYSTEM
Then CURRENT CONTROL SET
Then CONTROL
Then CLASS
Then find {4D36E965-E325-11CE-BFC1-08002BE10318}
The whole thing looks like this:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

Then delete the upper and lower filters....

RESTART YOUR COMPUTER THEN THERE YA GO!!!! HOPE THIS HELPS

[#ff0000][b]OMG THANK U! I have a Toshiba A135 laptop running Vista & never had a problem with my burner (factory installed DVD-Multi) then all of a sudden I went in to copy a movie to my computer & it wasn't showing in my shrink software so I went to My Computer & it was there either...Not in disk management, nothing, so I wasn't for sure if this would work or not since you said you called Dell support (sorry I'm a breeze at using the computer but nothing on the technical side) & mine's a Toshiba but I started my Command Prompt by the search feature & looked to see if I had the right file & I did. So I completed the steps & prayed that once I deleted those filters that I wouldn't need them again (never ever backed up & wouldn't know how to & I didn't want to loose all my files & pics of my babies) & that when it restarted it would work. First thing I did when I booted back up was to go to My Computer & OMG IT MY D: DRIVE WAS BACK!!!!. This was the only 'fix' I had tried as I was trying to look through a couple & see what I thought might work best since it was working in the first place & came with my laptop when I purchased it new.

I CANNOT THINK YOU ENOUGH!

Oh yeah, does anybody know why some USB items won't install or won't stay installed (out of 5 printers - new - they install but when I unplug the usb cable & then go back later to print something it has to go through the installation again even though I don't have to insert the disc). Some items won't even pick up like a bluetooth dongle...We've determined that it's the computer but I was too stupid to send it back while it was still under warranty...This has happened since the day we got it...Any help would be GREAT (from anybody LOL)!!!

Reply to lconley

Sorry about all the mistakes in the above message, I'm just so excited that my brain & hands just are working together LOL! THANKS AGAIN!

Reply to lconley

I have carried out the instructions in the registry and I can now play and record CDs. The drive also recognises I have a blank DVD loaded but I cannot record anything to it! Any suggestions.

Reply to wombatski

vinnyguy22 wrote :

I HAVE THE SOLUTION.

This happened to me and i called a dell support guy and he fixed it!!!

This is what you do...

Start the Run Command Prompt

Type in "regedit" without the parrenthesis then click ok

OKAY BIG PROBLEM - i followed this before (as you can see in the above posts & it worked) but now it's gone again! Any tips, do I follow the same steps or are the filters back or what? Please help!!!

Reply to lconley

What do you mean by remove the upper and lower filters? I can see the entry you mention but don't understand the removal of filters

Reply to Anonymous

I HAVE THE SOLUTION.

This happened to me and i called a dell support guy and he fixed it!!!
This is what you do...
Start the Run Command Prompt
Type in "regedit" without the parenthesis then click ok
Go to HKEY_LOCAL_MACHINE
Then SYSTEM
Then CURRENT CONTROL SET
Then CONTROL
Then CLASS
Then find {4D36E965-E325-11CE-BFC1-08002BE10318}
The whole thing looks like this:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

Then delete the upper and lower filters....

RESTART YOUR COMPUTER THEN THERE YA GO!

When you click on the {4D36E965-E325-11CE-BFC1-08002BE10318} 'folder' you'll see an 'Upper Filter' & a 'Lower Filter' - just click on them & then hit the delete key on your keyboard. I think that mine popped up asking me if I was sure I wanted to do this & I chose yes. Then just restart. It should be back without any hassle. The last time I had this happen I had to go back through the same steps & sure enough one of the filters was back, so I just deleted it again & it my drive has been back ever since!!!!

Hope this helps you like it did me!

Message quoted 4 times

Reply to lconley

lconley wrote :

I HAVE THE SOLUTION.

This happened to me and i called a dell support guy and he fixed it!!!
This is what you do...
Start the Run Command Prompt
Type in "regedit" without the parenthesis then click ok
Go to HKEY_LOCAL_MACHINE
Then SYSTEM
Then CURRENT CONTROL SET
Then CONTROL
Then CLASS
Then find {4D36E965-E325-11CE-BFC1-08002BE10318}
The whole thing looks like this:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

Then delete the upper and lower filters....

RESTART YOUR COMPUTER THEN THERE YA GO!

When you click on the {4D36E965-E325-11CE-BFC1-08002BE10318} 'folder' you'll see an 'Upper Filter' & a 'Lower Filter' - just click on them & then hit the delete key on your keyboard. I think that mine popped up asking me if I was sure I wanted to do this & I chose yes. Then just restart. It should be back without any hassle. The last time I had this happen I had to go back through the same steps & sure enough one of the filters was back, so I just deleted it again & it my drive has been back ever since!!!!

Hope this helps you like it did me!

i'm having the same issues and i tried your solution but mine didn't go as well as yours. also on the registry i only have an upper filter, no lower. after the restart the drive is still not back. :sweat: any more suggestions?
also it is a dell inspiron laptop.

Message edited by lunales on 12-27-2008 at 04:01:45 PM

Reply to lunales

Hmmm...Did you delete the upper filter before restart (probably a stupid question but I figured I would ask)? If so, I would try the same steps again to see if they are still there, if that doesn't work, IDK, maybe try Dell's support website to see if they have any solutions (they may offer free email support if your laptop is out of warranty or there may be forums there from other users with the same problems). Sorry I couldn't be of more help, I'm a complete idiot when it comes to hardware, I can use software pretty good but hardware is foreign to me LOL I wish you luck because I know what you are going through personally, & it's not only aggravating but kinda makes you wanna freak out LOL :hello:

Message edited by lconley on 12-27-2008 at 09:42:22 PM

Reply to lconley

Yes I deleted the upper filter and restarted. Figured I might have to do it again but there are no filters anymore. Then after a few hours I had to use the laptop again and the CD drive was there and after a few minutes it's gone again. It can be a virus but my anti-virus is up-to-date and it's not detecting any viruses or worms.
Thanks anyway. at least my problem is not rare.
...and I'm really freaking out!

Reply to lunales

Thank you! This worked for me as well. I followed the instructions to modify the registry and after rebooting my cd/dvd drive was recognized and now works.

Great solution!

Reply to marequi

:hello: :hello: :hello: :hello: This may help some people and may not help some people but here it goes: - :hello: :hello: :hello: :hello:

CD-ROM or DVD-ROM Drive Appears To Be Missing:

1. Click Start, and then click Run.
2. In the Open box, type regedit, and then click OK.
3. Locate and then click the following registry subkey:
HKEY_LOCAL_MACHINE/System/CurrentControlSet/Control/Class/{4d36e965-e325-11ce-bfc1-08002be10318}
4. Click the REG_MULTI_SZ data type UpperFilters, and then click Delete on the Edit menu. When you are prompted to confirm the deletion, click Yes.
5. Click the REG_MULTI_SZ data type LowerFilters, and then click Delete on the Edit menu. When you are prompted to confirm the deletion, click Yes.
6. Quit Registry Editor, and then restart the computer.

And another way is to make sure you have correctly inserted the IDE and Power Cables, this really made me laugh as I am an IT technician and even I made a fault of putting the IDE cable in the wrong way around, I stressed on how I am going to fix this as it was a new Sony DVD RW Drive that I had purchased online and the cost of having it shipped back and forth then to my amusment I decided to see if the cable would wrok the other way around and in fact that was the correct side up.

Glad I could share this with you and hope you all the best in any problems your PC’s (devils) have/ having.

Peace I’m out.
:pt1cable: :fou: t1cable: :sleep:

Reply to Anonymous

:hello: :hello: :hello: This may help some people and may not help some people but here it goes: - :hello: :hello: :hello:

CD-ROM or DVD-ROM Drive Appears To Be Missing:

1. Click Start, and then click Run.
2. In the Open box, type regedit, and then click OK.
3. Locate and then click the following registry subkey:
HKEY_LOCAL_MACHINE/System/CurrentControlSet/Control/Class/{4d36e965-e325-11ce-bfc1-08002be10318}
4. Click the REG_MULTI_SZ data type UpperFilters, and then click Delete on the Edit menu. When you are prompted to confirm the deletion, click Yes.
5. Click the REG_MULTI_SZ data type LowerFilters, and then click Delete on the Edit menu. When you are prompted to confirm the deletion, click Yes.
6. Quit Registry Editor, and then restart the computer.

And another way is to make sure you have correctly inserted the IDE and Power Cables, this really made me laugh as I am an IT technician and even I made a fault of putting the IDE cable in the wrong way around, I stressed on how I am going to fix this as it was a new Sony DVD RW Drive that I had purchased online and the cost of having it shipped back and forth then to my amusement I decided to see if the cable would work the other way round and in fact that was the correct side up.

Glad I could share this with you and hope you all the best in any problems your PC’s (devils) have/ having.

Peace I’m out.
:pt1cable: :fou: :lol: :sleep:

Reply to Anonymous

Fantastic - I have a Dell Inspiron and removing the filters has brought back my D drive, I was just about to order a new one, thinking that the original was broken!
THANK YOU!!!!

Reply to Anonymous

vinnyguy22 wrote :

I HAVE THE SOLUTION.

This happened to me and i called a dell support guy and he fixed it!!!

This is what you do...

Start the Run Command Prompt

Type in "regedit" without the parrenthesis then click ok

Go to HKEY_LOCAL_MACHINE

Then SYSTEM

Then CURRENT CONTROL SET

Then CONTROL

Then CLASS

Then find {4D36E965-E325-11CE-BFC1-08002BE10318}

The whole thing looks like this:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

Then delete the upper and lower filters....

RESTART YOUR COMPUTER THEN THERE YA GO!!!! HOPE THIS HELPS

Hey thanks a lot. Your code worked. Thanks a lots again. my drive is alive after about 4 months of being dead and useless. Now i am able to do all the activities that i am used to do with it. Can you also give me some tips regarding the usb port. My pen drive is not getting detected. Any advice please?

Reply to Anonymous

Hi I've had the same problem on my Inspiron B130, and I've tried deleting the upper and lower filters, and I've tried the firmware download, and the firmware download worked, but the CD drive dissapeared again. So, the next time on the boot menu the option to boot to the CD drive was not there, but then a couple days later it was there, and then the CD drive dissapeared again and now I'm having the same problem with the boot to the CD drive not showing up on the boot menu. So, can somebody tell me why the CD drive keeps dissapearing, and how I can fix that?

Reply to Jrady

Hi,

I've had the same problem (actually on several computers in the past as well), however I have no upper or lower filters showing at all?

Any further help?

Reply to NSK

I had this problem and tried deleting the upper and lower filters as described but still had no luck, so I had a look in the device manager and for some reason my CD drive was disabled so I just enabled it again and now it's working! Maybe someone else has the same reason so I thought id share.

Go to --> Control Panel

Then open --> System

Then go to the 'Hardware' tab and click on 'Device Manager'

Find your CD drive and if it has a red cross on the icon just right click and click 'Enable'

Hope this helps someone!

Reply to theoriginalspinny

vinnyguy22 wrote :

I HAVE THE SOLUTION.

This happened to me and i called a dell support guy and he fixed it!!!

This is what you do...

Start the Run Command Prompt

Type in "regedit" without the parrenthesis then click ok

Go to HKEY_LOCAL_MACHINE

Then SYSTEM

Then CURRENT CONTROL SET

Then CONTROL

Then CLASS

Then find {4D36E965-E325-11CE-BFC1-08002BE10318}

The whole thing looks like this:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

Then delete the upper and lower filters....

RESTART YOUR COMPUTER THEN THERE YA GO!!!! HOPE THIS HELPS

This solution has definitely solved my problem without any hitch. Before executing this solution, I created a restore point just in case if things will go awry, I could easily restore it back. A million thanks to you Vinnieguy22. You're the guy, er', the man!

Reply to rfn109

vinnyguy22 wrote :

I HAVE THE SOLUTION.

This happened to me and i called a dell support guy and he fixed it!!!

This is what you do...

Start the Run Command Prompt

Type in "regedit" without the parrenthesis then click ok

Go to HKEY_LOCAL_MACHINE

Then SYSTEM

Then CURRENT CONTROL SET

Then CONTROL

Then CLASS

Then find {4D36E965-E325-11CE-BFC1-08002BE10318}

The whole thing looks like this:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

Then delete the upper and lower filters....

RESTART YOUR COMPUTER THEN THERE YA GO!!!! HOPE THIS HELPS

hi, thanks for posting this solution. it definitely did something good as after i used it, my dvd drive started to make sounds as it normally would when about to play a dvd but it is still not recognised by the computer! please please help. cheers.

Reply to lrrh

hi... i got a similar problem.. got the dvd/cd burner drive not detected. Its LG model. I got it with the new machine, varely 2 months back. After first month it went dead. I changed connections cables, it worked for a time. I made some updates and it went dead again. ITs no the cables, i checked for virus, none. I tried with the run command, doesnt work. I tried with the task manager, doesnt appear.

It got power, i can hear it run when the machine starts, and i can open the tray. But it is not detected anyway. It is connected by the red cable ( dont know witch one is that one, its not the old flat one)... ... hmm... Another thing, i dont know if someone got this the same, but the red bulb, the one that show the machine is thinking, is always on since the drive began to be dead, and it actually got the machine slower... I also tried with the registry of the machine, i got tuneup 2008, with that i could make the registry "new", it make the drive work, once, but again, it doesnt work... So it was not the registry of the machine.

I got connected to the machine, a external hard drive, a web cam, a printer, and a scanner. I know think it could be a problem with some of them... BUT WHAT ARE THE ODDS IT COULD BE THAT!!..

sanyway Some other option?.. some help is really needed.
Thanks

Reply to jr-20

vinnyguy22 wrote :

I HAVE THE SOLUTION.

This happened to me and i called a dell support guy and he fixed it!!!

This is what you do...

Start the Run Command Prompt

Type in "regedit" without the parrenthesis then click ok

Go to HKEY_LOCAL_MACHINE

Then SYSTEM

Then CURRENT CONTROL SET

Then CONTROL

Then CLASS

Then find {4D36E965-E325-11CE-BFC1-08002BE10318}

The whole thing looks like this:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

Then delete the upper and lower filters....

RESTART YOUR COMPUTER THEN THERE YA GO!!!! HOPE THIS HELPS

Hey buddy your simply the best .....
guys internet is the best source to sort n solve all ya probz no need to call H/W engg. n pay then loads of bucksss :sarcastic: .

Well i had only one option the upper case i deleted & restarted the PC n wat i saw my DVD ROM is detected ... thanx n hats off to u buddy !!! keep goin....

Take Care

Reply to allanm

I have an HP Media center. I tried what you said but I do not see any filters at all. This is what is in there.

+0001
- Digital audio

+0002
- Digital audio

Properties

That is it, no filter, what am I doing wrong? Help....please.

Reply to MBar1958

Hi guys, I have the same prob with my laptop. I downloaded and used handbrake not long ago for burning dvds to my iphone. Maybe this caused the prob. I tried deleting the upper and lower filters but could only find upper filter file. Deleted that and rebooted but still no dvd drive. Any suggestions.

Reply to SmileNow

vinnyguy22 wrote :

I HAVE THE SOLUTION.

This happened to me and i called a dell support guy and he fixed it!!!

This is what you do...

Start the Run Command Prompt

Type in "regedit" without the parrenthesis then click ok

Go to HKEY_LOCAL_MACHINE

Then SYSTEM

Then CURRENT CONTROL SET

Then CONTROL

Then CLASS

Then find {4D36E965-E325-11CE-BFC1-08002BE10318}

The whole thing looks like this:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

Then delete the upper and lower filters....

RESTART YOUR COMPUTER THEN THERE YA GO!!!! HOPE THIS HELPS

Hi Everyone!

I tried this, due to my d -drive not being recognised, and after following your advice exactly as you wrote it, when i restarted my laptop, it now comes up with this message....missing file - windows root system32 hal.
Can anyone help me on this one, as my laptop wont start up in windows xp, and i cannot use a disc as the d-drive is still not being recognised.

thank you in advance

i hope that someone can help

:cry:

Reply to sparkler2009

vinnyguy22 wrote :

I HAVE THE SOLUTION.

This happened to me and i called a dell support guy and he fixed it!!!

This is what you do...

Start the Run Command Prompt

Type in "regedit" without the parrenthesis then click ok

Go to HKEY_LOCAL_MACHINE

Then SYSTEM

Then CURRENT CONTROL SET

Then CONTROL

Then CLASS

Then find {4D36E965-E325-11CE-BFC1-08002BE10318}

The whole thing looks like this:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

Then delete the upper and lower filters....

RESTART YOUR COMPUTER THEN THERE YA GO!!!! HOPE THIS HELPS

Hi Everyone!

I tried this, due to my d -drive not being recognised, and after following your advice exactly as you wrote it, when i restarted my laptop, it now comes up with this message....missing file - windows root system32 hal.
Can anyone help me on this one, as my laptop wont start up in windows xp, and i cannot use a disc as the d-drive is still not being recognised.

thank you in advance

i hope that someone can help

:cry:

Reply to sparkler2009

vinnyguy22 wrote :

I HAVE THE SOLUTION.

This happened to me and i called a dell support guy and he fixed it!!!

This is what you do...

Start the Run Command Prompt

Type in "regedit" without the parrenthesis then click ok

Go to HKEY_LOCAL_MACHINE

Then SYSTEM

Then CURRENT CONTROL SET

Then CONTROL

Then CLASS

Then find {4D36E965-E325-11CE-BFC1-08002BE10318}

The whole thing looks like this:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

Then delete the upper and lower filters....

RESTART YOUR COMPUTER THEN THERE YA GO!!!! HOPE THIS HELPS

Hi Everyone!

I tried this, due to my d -drive not being recognised, and after following your advice exactly as you wrote it, when i restarted my laptop, it now comes up with this message....missing file - windows root system32 hal.
Can anyone help me on this one, as my laptop wont start up in windows xp, and i cannot use a disc as the d-drive is still not being recognised.

thank you in advance

i hope that someone can help

:cry:

Reply to sparkler2009

what are the upper and lower fillters.
when i am clicking on this HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
i am getting these two sub folders:
0000 and
properties.
in right side iam getting the list of files that is
Default
class
Enumproppages32
Icon
Installer
Noinstallclass
TroubleShooter.

which one i have to delete.
please help me for this.

Reply to sdzubair76

hey peopl,
i tried used these method and it worked.
click my computer, rigth click select properties, select hard ware, click device manager.
right click on the computer icon, click scan for hard ware changes.
ur dvd drive automaticall show up, rigth click on the dvd/cd icon and select enable.

larry.
halla back at ya boy saintlarry_keith@yahoo.co.uk

Message quoted 1 times

Reply to Anonymous

Anonymous wrote :

hey peopl,
i tried used these method and it worked.
click my computer, rigth click select properties, select hard ware, click device manager.
right click on the computer icon, click scan for hard ware changes.
ur dvd drive automaticall show up, rigth click on the dvd/cd icon and select enable.

larry.
halla back at ya boy saintlarry_keith@yahoo.co.uk

HELLO, larry.
thanks a lot for your reply.
yes its really working....

Reply to sdzubair76

Thanks man..
The registry trick really helped..
wonder what theory is behind..

Reply to asdasd_55

ok
similar problems for me. sometimes my cd drive appears in My Computer, sometimes it doesn't. recently its barely ever there and normally restarting my pc a few times sorts it out but nowadays it doesn't. it was fine a few days ago because i was able to upload music from a cd to my itunes, but i tried a couple of solutions posted here and they don't seem to work.
eg the deleting the filters thingy hasn't work and when i click that 'scan for hardware changes' thing, i can't find my disc drive anywhere.

Anybody have any other thoughts??

Reply to thisisme_18

vinnyguy22 wrote :

I HAVE THE SOLUTION.

This happened to me and i called a dell support guy and he fixed it!!!

This is what you do...

Start the Run Command Prompt

Type in "regedit" without the parrenthesis then click ok

Go to HKEY_LOCAL_MACHINE

Then SYSTEM

Then CURRENT CONTROL SET

Then CONTROL

Then CLASS

Then find {4D36E965-E325-11CE-BFC1-08002BE10318}

The whole thing looks like this:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

Then delete the upper and lower filters....

RESTART YOUR COMPUTER THEN THERE YA GO!!!! HOPE THIS HELPS

Reply to Anonymous

vinnyguy22 wrote :

I HAVE THE SOLUTION.

This happened to me and i called a dell support guy and he fixed it!!!

This is what you do...

Start the Run Command Prompt

Type in "regedit" without the parrenthesis then click ok

Go to HKEY_LOCAL_MACHINE

Then SYSTEM

Then CURRENT CONTROL SET

Then CONTROL

Then CLASS

Then find {4D36E965-E325-11CE-BFC1-08002BE10318}

The whole thing looks like this:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

Then delete the upper and lower filters....

RESTART YOUR COMPUTER THEN THERE YA GO!!!! HOPE THIS HELPS

**** This worked for me! Thank you so much for posting the solution. I was very leary of going into the registry to make changes, but I'm glad I did because now I can see my DVD and CDROM drives in Windows explorer. Don't know how or why they disappeared all of a sudden, but now they are back. Life is good. --snowdenc

Reply to snowdenc

hello eveyone, i am new to this. so please help.
I have the same problem followed the instructions about the registry. the problem is I don't know what is lower and upper filters I only have a subfolder 0000,0001,0002, and properties.
Please help.
Please please

I'm using a Toshiba Laptop, Satellite Series.
thanks

Reply to satellite09

Please help, I am having the same horrible issue but I can not find any filters in the registry, I also only have subfolder 0000,0001,0002, and properties. If anyone finds a fix for this olease let me know, I am going crazy, thank you.

Reply to tuten4

vikaskajal wrote :

hi guys;
same problem with me.my computer wont even start with a dvd drive.cd drive is working fine.without dvd computer works normally.wat can be the problem.?it all started when i downloaded new drivers for dvd and re-started my pc

The best solution for this is you can start the pc in safemode that is restart the computer and continuosly tap the f8 key and select safemode with networking and go to device manager and uninstall the cd/dvd driver and restart the computer........

Reply to thakur_23

Thanks vinnyguy22, your info sorted it out straight away, much appreciated!

Reply to Anonymous

vinnyguy22 wrote :

I HAVE THE SOLUTION.

This happened to me and i called a dell support guy and he fixed it!!!

This is what you do...

Start the Run Command Prompt

Type in "regedit" without the parrenthesis then click ok

Go to HKEY_LOCAL_MACHINE

Then SYSTEM

Then CURRENT CONTROL SET

Then CONTROL

Then CLASS

Then find {4D36E965-E325-11CE-BFC1-08002BE10318}

The whole thing looks like this:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

Then delete the upper and lower filters....

RESTART YOUR COMPUTER THEN THERE YA GO!!!! HOPE THIS HELPS

Thanks vinnyguy22, your info sorted it out straight away, much appreciated!

Reply to Anonymous

Hello friends,
I did the steps to delete the upper and lower filter and restrarted the lapttop(HP pavilion dv6000). But it did help. I went to th registery and the filters are not present. Can any one help me in fixing the problem.
Jipson

Reply to Jipson Paul

Hello friends,
I did the steps to delete the upper and lower filter and restrarted the lapttop(HP pavilion dv6000). But it did help. I went to th registery and the filters are not present. Can any one help me in fixing the problem.
Jipson

Message quoted 1 times

Reply to Jipson Paul

Download McAfee Rootkit Detective and run it. My DVD/CD drive came back and is working fine.

Message quoted 1 times

Reply to Jon_R

Forum Storage : CD/DVD Drives DVD drive and cd drive is not detected!

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