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DVD drive and cd drive is not detected!

Hi guys,
I have a big problem. My computer cannot detect my dvd or cd drive.
The dvd drive is of samsung and cd drive is of liteon. Its not the power supply because when i press the open button the drive opens. My computer screen appears without any DVD or cd drive icon. Do i have to install driver or something else. PLEASE HELP!!!!!!!!!!
113 answers Last reply
More about drive drive detected
  1. Check the master/slave jumpers and the cable/power connections...
  2. hi guys;
    same problem with me.my computer wont even start with a dvd drive.cd drive is working fine.without dvd computer works normally.wat can be the problem.?it all started when i downloaded new drivers for dvd and re-started my pc
  3. Im goin through the same thing here and I am at a loss. I've checked the cable, the jumper selection..(its on cable select)....and the cable/power connections....The power is flowing to it because it opens when i press the eject button. Im now at a loss...what should I do?
  4. Have you installed any games recently that use StarForce protection? If so, go to their web site and download the starforce remover.
  5. Quote:
    have a big problem. My computer cannot detect my dvd or cd drive. The dvd drive is of samsung and cd drive is of liteon. Its not the power supply because when i press the open button the drive opens. My computer screen appears without any DVD or cd drive icon. Do i have to install driver or something else. PLEASE HELP!!!!!!!!!!


    Quote:
    same problem with me.my computer wont even start with a dvd drive.cd drive is working fine.without dvd computer works normally.wat can be the problem.?it all started when i downloaded new drivers for dvd and re-started my pc


    Quote:
    Im goin through the same thing here and I am at a loss. I've checked the cable, the jumper selection..(its on cable select)....and the cable/power connections....The power is flowing to it because it opens when i press the eject button. Im now at a loss...what should I do?


    Make one drive the the Master and the other the Slave, don't set both to Cable Select.

    Is it not recognizing the drives in the BIOS or Windows? Try changing IDE cables?

    If BIOS, have you gone into the BIOS and verified that the drives are detected? Try changing the BIOS settings for the IDE Channels from AUTO to CD-ROM. At least then, from a hardware viewpoint, you are forcing the system to recognize.

    If machine is not recognizing the drives after a firmware update, then quite possibly could have been a bad flash. Try re-flashing the the firmware.

    Try going into Disk Management and verify that there is a drive letter assigned for the ROM.
  6. Have you checked for Virus's, had this happen to me sometime back. My computer couldn't see the CD drives, damm virus.
  7. I HAVE THE SOLUTION.

    This happened to me and i called a dell support guy and he fixed it!!!

    This is what you do...

    Start the Run Command Prompt

    Type in "regedit" without the parrenthesis then click ok

    Go to HKEY_LOCAL_MACHINE

    Then SYSTEM

    Then CURRENT CONTROL SET

    Then CONTROL

    Then CLASS

    Then find {4D36E965-E325-11CE-BFC1-08002BE10318}

    The whole thing looks like this:
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

    Then delete the upper and lower filters....

    RESTART YOUR COMPUTER THEN THERE YA GO!!!! HOPE THIS HELPS
  8. none of these worked for me.go to bios.ide function set up. set channels optical drives on to mode 1. drives can then be seen in my computer
  9. vinnyguy22 said:
    I HAVE THE SOLUTION.

    This happened to me and i called a dell support guy and he fixed it!!!
    This is what you do...
    Start the Run Command Prompt
    Type in "regedit" without the parrenthesis then click ok
    Go to HKEY_LOCAL_MACHINE
    Then SYSTEM
    Then CURRENT CONTROL SET
    Then CONTROL
    Then CLASS
    Then find {4D36E965-E325-11CE-BFC1-08002BE10318}
    The whole thing looks like this:
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

    Then delete the upper and lower filters....

    RESTART YOUR COMPUTER THEN THERE YA GO!!!! HOPE THIS HELPS


    [#ff0000]OMG THANK U! I have a Toshiba A135 laptop running Vista & never had a problem with my burner (factory installed DVD-Multi) then all of a sudden I went in to copy a movie to my computer & it wasn't showing in my shrink software so I went to My Computer & it was there either...Not in disk management, nothing, so I wasn't for sure if this would work or not since you said you called Dell support (sorry I'm a breeze at using the computer but nothing on the technical side) & mine's a Toshiba but I started my Command Prompt by the search feature & looked to see if I had the right file & I did. So I completed the steps & prayed that once I deleted those filters that I wouldn't need them again (never ever backed up & wouldn't know how to & I didn't want to loose all my files & pics of my babies) & that when it restarted it would work. First thing I did when I booted back up was to go to My Computer & OMG IT MY D: DRIVE WAS BACK!!!!. This was the only 'fix' I had tried as I was trying to look through a couple & see what I thought might work best since it was working in the first place & came with my laptop when I purchased it new.

    I CANNOT THINK YOU ENOUGH!

    Oh yeah, does anybody know why some USB items won't install or won't stay installed (out of 5 printers - new - they install but when I unplug the usb cable & then go back later to print something it has to go through the installation again even though I don't have to insert the disc). Some items won't even pick up like a bluetooth dongle...We've determined that it's the computer but I was too stupid to send it back while it was still under warranty...This has happened since the day we got it...Any help would be GREAT (from anybody LOL)!!!
  10. Sorry about all the mistakes in the above message, I'm just so excited that my brain & hands just are working together LOL! THANKS AGAIN!
  11. I have carried out the instructions in the registry and I can now play and record CDs. The drive also recognises I have a blank DVD loaded but I cannot record anything to it! Any suggestions.
  12. vinnyguy22 said:
    I HAVE THE SOLUTION.

    This happened to me and i called a dell support guy and he fixed it!!!

    This is what you do...

    Start the Run Command Prompt

    Type in "regedit" without the parrenthesis then click ok



    OKAY BIG PROBLEM - i followed this before (as you can see in the above posts & it worked) but now it's gone again! Any tips, do I follow the same steps or are the filters back or what? Please help!!!
  13. What do you mean by remove the upper and lower filters? I can see the entry you mention but don't understand the removal of filters
  14. I HAVE THE SOLUTION.

    This happened to me and i called a dell support guy and he fixed it!!!
    This is what you do...
    Start the Run Command Prompt
    Type in "regedit" without the parenthesis then click ok
    Go to HKEY_LOCAL_MACHINE
    Then SYSTEM
    Then CURRENT CONTROL SET
    Then CONTROL
    Then CLASS
    Then find {4D36E965-E325-11CE-BFC1-08002BE10318}
    The whole thing looks like this:
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

    Then delete the upper and lower filters....

    RESTART YOUR COMPUTER THEN THERE YA GO!


    When you click on the {4D36E965-E325-11CE-BFC1-08002BE10318} 'folder' you'll see an 'Upper Filter' & a 'Lower Filter' - just click on them & then hit the delete key on your keyboard. I think that mine popped up asking me if I was sure I wanted to do this & I chose yes. Then just restart. It should be back without any hassle. The last time I had this happen I had to go back through the same steps & sure enough one of the filters was back, so I just deleted it again & it my drive has been back ever since!!!!

    Hope this helps you like it did me! :)
  15. lconley said:
    I HAVE THE SOLUTION.

    This happened to me and i called a dell support guy and he fixed it!!!
    This is what you do...
    Start the Run Command Prompt
    Type in "regedit" without the parenthesis then click ok
    Go to HKEY_LOCAL_MACHINE
    Then SYSTEM
    Then CURRENT CONTROL SET
    Then CONTROL
    Then CLASS
    Then find {4D36E965-E325-11CE-BFC1-08002BE10318}
    The whole thing looks like this:
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

    Then delete the upper and lower filters....

    RESTART YOUR COMPUTER THEN THERE YA GO!


    When you click on the {4D36E965-E325-11CE-BFC1-08002BE10318} 'folder' you'll see an 'Upper Filter' & a 'Lower Filter' - just click on them & then hit the delete key on your keyboard. I think that mine popped up asking me if I was sure I wanted to do this & I chose yes. Then just restart. It should be back without any hassle. The last time I had this happen I had to go back through the same steps & sure enough one of the filters was back, so I just deleted it again & it my drive has been back ever since!!!!

    Hope this helps you like it did me! :)


    i'm having the same issues and i tried your solution but mine didn't go as well as yours. also on the registry i only have an upper filter, no lower. after the restart the drive is still not back. :sweat: any more suggestions?
    also it is a dell inspiron laptop.
  16. Hmmm...Did you delete the upper filter before restart (probably a stupid question but I figured I would ask)? If so, I would try the same steps again to see if they are still there, if that doesn't work, IDK, maybe try Dell's support website to see if they have any solutions (they may offer free email support if your laptop is out of warranty or there may be forums there from other users with the same problems). Sorry I couldn't be of more help, I'm a complete idiot when it comes to hardware, I can use software pretty good but hardware is foreign to me LOL I wish you luck because I know what you are going through personally, & it's not only aggravating but kinda makes you wanna freak out LOL :hello:
  17. Yes I deleted the upper filter and restarted. Figured I might have to do it again but there are no filters anymore. Then after a few hours I had to use the laptop again and the CD drive was there and after a few minutes it's gone again. It can be a virus but my anti-virus is up-to-date and it's not detecting any viruses or worms.
    Thanks anyway. :) at least my problem is not rare.
    ...and I'm really freaking out! :o
  18. Thank you! This worked for me as well. I followed the instructions to modify the registry and after rebooting my cd/dvd drive was recognized and now works.

    Great solution!
  19. :hello: :hello: :hello: :hello: This may help some people and may not help some people but here it goes: - :hello: :hello: :hello: :hello:

    CD-ROM or DVD-ROM Drive Appears To Be Missing:

    1. Click Start, and then click Run.
    2. In the Open box, type regedit, and then click OK.
    3. Locate and then click the following registry subkey:
    HKEY_LOCAL_MACHINE/System/CurrentControlSet/Control/Class/{4d36e965-e325-11ce-bfc1-08002be10318}
    4. Click the REG_MULTI_SZ data type UpperFilters, and then click Delete on the Edit menu. When you are prompted to confirm the deletion, click Yes.
    5. Click the REG_MULTI_SZ data type LowerFilters, and then click Delete on the Edit menu. When you are prompted to confirm the deletion, click Yes.
    6. Quit Registry Editor, and then restart the computer.


    And another way is to make sure you have correctly inserted the IDE and Power Cables, this really made me laugh as I am an IT technician and even I made a fault of putting the IDE cable in the wrong way around, I stressed on how I am going to fix this as it was a new Sony DVD RW Drive that I had purchased online and the cost of having it shipped back and forth then to my amusment I decided to see if the cable would wrok the other way around and in fact that was the correct side up.

    Glad I could share this with you and hope you all the best in any problems your PC’s (devils) have/ having.

    Peace I’m out.
    :pt1cable: :fou: :pt1cable: :sleep:
  20. :hello: :hello: :hello: This may help some people and may not help some people but here it goes: - :hello: :hello: :hello:

    CD-ROM or DVD-ROM Drive Appears To Be Missing:

    1. Click Start, and then click Run.
    2. In the Open box, type regedit, and then click OK.
    3. Locate and then click the following registry subkey:
    HKEY_LOCAL_MACHINE/System/CurrentControlSet/Control/Class/{4d36e965-e325-11ce-bfc1-08002be10318}
    4. Click the REG_MULTI_SZ data type UpperFilters, and then click Delete on the Edit menu. When you are prompted to confirm the deletion, click Yes.
    5. Click the REG_MULTI_SZ data type LowerFilters, and then click Delete on the Edit menu. When you are prompted to confirm the deletion, click Yes.
    6. Quit Registry Editor, and then restart the computer.


    And another way is to make sure you have correctly inserted the IDE and Power Cables, this really made me laugh as I am an IT technician and even I made a fault of putting the IDE cable in the wrong way around, I stressed on how I am going to fix this as it was a new Sony DVD RW Drive that I had purchased online and the cost of having it shipped back and forth then to my amusement I decided to see if the cable would work the other way round and in fact that was the correct side up.

    Glad I could share this with you and hope you all the best in any problems your PC’s (devils) have/ having.

    Peace I’m out.
    :pt1cable: :fou: :lol: :pt1cable: :sleep:
  21. Fantastic - I have a Dell Inspiron and removing the filters has brought back my D drive, I was just about to order a new one, thinking that the original was broken!
    THANK YOU!!!!
  22. vinnyguy22 said:
    I HAVE THE SOLUTION.

    This happened to me and i called a dell support guy and he fixed it!!!

    This is what you do...

    Start the Run Command Prompt

    Type in "regedit" without the parrenthesis then click ok

    Go to HKEY_LOCAL_MACHINE

    Then SYSTEM

    Then CURRENT CONTROL SET

    Then CONTROL

    Then CLASS

    Then find {4D36E965-E325-11CE-BFC1-08002BE10318}

    The whole thing looks like this:
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

    Then delete the upper and lower filters....

    RESTART YOUR COMPUTER THEN THERE YA GO!!!! HOPE THIS HELPS


    Hey thanks a lot. Your code worked. Thanks a lots again. my drive is alive after about 4 months of being dead and useless. Now i am able to do all the activities that i am used to do with it. Can you also give me some tips regarding the usb port. My pen drive is not getting detected. Any advice please?
  23. Hi I've had the same problem on my Inspiron B130, and I've tried deleting the upper and lower filters, and I've tried the firmware download, and the firmware download worked, but the CD drive dissapeared again. So, the next time on the boot menu the option to boot to the CD drive was not there, but then a couple days later it was there, and then the CD drive dissapeared again and now I'm having the same problem with the boot to the CD drive not showing up on the boot menu. So, can somebody tell me why the CD drive keeps dissapearing, and how I can fix that?
  24. Hi,

    I've had the same problem (actually on several computers in the past as well), however I have no upper or lower filters showing at all?

    Any further help?
  25. I had this problem and tried deleting the upper and lower filters as described but still had no luck, so I had a look in the device manager and for some reason my CD drive was disabled so I just enabled it again and now it's working! Maybe someone else has the same reason so I thought id share.

    Go to --> Control Panel

    Then open --> System

    Then go to the 'Hardware' tab and click on 'Device Manager'

    Find your CD drive and if it has a red cross on the icon just right click and click 'Enable'

    Hope this helps someone!
  26. vinnyguy22 said:
    I HAVE THE SOLUTION.

    This happened to me and i called a dell support guy and he fixed it!!!

    This is what you do...

    Start the Run Command Prompt

    Type in "regedit" without the parrenthesis then click ok

    Go to HKEY_LOCAL_MACHINE

    Then SYSTEM

    Then CURRENT CONTROL SET

    Then CONTROL

    Then CLASS

    Then find {4D36E965-E325-11CE-BFC1-08002BE10318}

    The whole thing looks like this:
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

    Then delete the upper and lower filters....

    RESTART YOUR COMPUTER THEN THERE YA GO!!!! HOPE THIS HELPS



    This solution has definitely solved my problem without any hitch. Before executing this solution, I created a restore point just in case if things will go awry, I could easily restore it back. A million thanks to you Vinnieguy22. You're the guy, er', the man!
  27. vinnyguy22 said:
    I HAVE THE SOLUTION.

    This happened to me and i called a dell support guy and he fixed it!!!

    This is what you do...

    Start the Run Command Prompt

    Type in "regedit" without the parrenthesis then click ok

    Go to HKEY_LOCAL_MACHINE

    Then SYSTEM

    Then CURRENT CONTROL SET

    Then CONTROL

    Then CLASS

    Then find {4D36E965-E325-11CE-BFC1-08002BE10318}

    The whole thing looks like this:
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

    Then delete the upper and lower filters....

    RESTART YOUR COMPUTER THEN THERE YA GO!!!! HOPE THIS HELPS


    hi, thanks for posting this solution. it definitely did something good as after i used it, my dvd drive started to make sounds as it normally would when about to play a dvd but it is still not recognised by the computer! please please help. cheers.
  28. hi... i got a similar problem.. got the dvd/cd burner drive not detected. Its LG model. I got it with the new machine, varely 2 months back. After first month it went dead. I changed connections cables, it worked for a time. I made some updates and it went dead again. ITs no the cables, i checked for virus, none. I tried with the run command, doesnt work. I tried with the task manager, doesnt appear.

    It got power, i can hear it run when the machine starts, and i can open the tray. But it is not detected anyway. It is connected by the red cable ( dont know witch one is that one, its not the old flat one)... :P... hmm... Another thing, i dont know if someone got this the same, but the red bulb, the one that show the machine is thinking, is always on since the drive began to be dead, and it actually got the machine slower... I also tried with the registry of the machine, i got tuneup 2008, with that i could make the registry "new", it make the drive work, once, but again, it doesnt work... So it was not the registry of the machine.

    I got connected to the machine, a external hard drive, a web cam, a printer, and a scanner. I know think it could be a problem with some of them... BUT WHAT ARE THE ODDS IT COULD BE THAT!!..

    sanyway Some other option?.. some help is really needed.
    Thanks
  29. vinnyguy22 said:
    I HAVE THE SOLUTION.

    This happened to me and i called a dell support guy and he fixed it!!!

    This is what you do...

    Start the Run Command Prompt

    Type in "regedit" without the parrenthesis then click ok

    Go to HKEY_LOCAL_MACHINE

    Then SYSTEM

    Then CURRENT CONTROL SET

    Then CONTROL

    Then CLASS

    Then find {4D36E965-E325-11CE-BFC1-08002BE10318}

    The whole thing looks like this:
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

    Then delete the upper and lower filters....

    RESTART YOUR COMPUTER THEN THERE YA GO!!!! HOPE THIS HELPS



    Hey buddy your simply the best .....
    guys internet is the best source to sort n solve all ya probz no need to call H/W engg. n pay then loads of bucksss :sarcastic: .

    Well i had only one option the upper case i deleted & restarted the PC n wat i saw my DVD ROM is detected ... thanx n hats off to u buddy !!! keep goin....

    Take Care
  30. I have an HP Media center. I tried what you said but I do not see any filters at all. This is what is in there.

    +0001
    - Digital audio

    +0002
    - Digital audio

    Properties


    That is it, no filter, what am I doing wrong? Help....please.
  31. Hi guys, I have the same prob with my laptop. I downloaded and used handbrake not long ago for burning dvds to my iphone. Maybe this caused the prob. I tried deleting the upper and lower filters but could only find upper filter file. Deleted that and rebooted but still no dvd drive. Any suggestions.
  32. vinnyguy22 said:
    I HAVE THE SOLUTION.

    This happened to me and i called a dell support guy and he fixed it!!!

    This is what you do...

    Start the Run Command Prompt

    Type in "regedit" without the parrenthesis then click ok

    Go to HKEY_LOCAL_MACHINE

    Then SYSTEM

    Then CURRENT CONTROL SET

    Then CONTROL

    Then CLASS

    Then find {4D36E965-E325-11CE-BFC1-08002BE10318}

    The whole thing looks like this:
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

    Then delete the upper and lower filters....

    RESTART YOUR COMPUTER THEN THERE YA GO!!!! HOPE THIS HELPS



    Hi Everyone!

    I tried this, due to my d -drive not being recognised, and after following your advice exactly as you wrote it, when i restarted my laptop, it now comes up with this message....missing file - windows root system32 hal.
    Can anyone help me on this one, as my laptop wont start up in windows xp, and i cannot use a disc as the d-drive is still not being recognised.

    thank you in advance

    i hope that someone can help

    :cry:
  33. vinnyguy22 said:
    I HAVE THE SOLUTION.

    This happened to me and i called a dell support guy and he fixed it!!!

    This is what you do...

    Start the Run Command Prompt

    Type in "regedit" without the parrenthesis then click ok

    Go to HKEY_LOCAL_MACHINE

    Then SYSTEM

    Then CURRENT CONTROL SET

    Then CONTROL

    Then CLASS

    Then find {4D36E965-E325-11CE-BFC1-08002BE10318}

    The whole thing looks like this:
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

    Then delete the upper and lower filters....

    RESTART YOUR COMPUTER THEN THERE YA GO!!!! HOPE THIS HELPS



    Hi Everyone!

    I tried this, due to my d -drive not being recognised, and after following your advice exactly as you wrote it, when i restarted my laptop, it now comes up with this message....missing file - windows root system32 hal.
    Can anyone help me on this one, as my laptop wont start up in windows xp, and i cannot use a disc as the d-drive is still not being recognised.

    thank you in advance

    i hope that someone can help

    :cry:
  34. vinnyguy22 said:
    I HAVE THE SOLUTION.

    This happened to me and i called a dell support guy and he fixed it!!!

    This is what you do...

    Start the Run Command Prompt

    Type in "regedit" without the parrenthesis then click ok

    Go to HKEY_LOCAL_MACHINE

    Then SYSTEM

    Then CURRENT CONTROL SET

    Then CONTROL

    Then CLASS

    Then find {4D36E965-E325-11CE-BFC1-08002BE10318}

    The whole thing looks like this:
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

    Then delete the upper and lower filters....

    RESTART YOUR COMPUTER THEN THERE YA GO!!!! HOPE THIS HELPS



    Hi Everyone!

    I tried this, due to my d -drive not being recognised, and after following your advice exactly as you wrote it, when i restarted my laptop, it now comes up with this message....missing file - windows root system32 hal.
    Can anyone help me on this one, as my laptop wont start up in windows xp, and i cannot use a disc as the d-drive is still not being recognised.

    thank you in advance

    i hope that someone can help

    :cry:
  35. what are the upper and lower fillters.
    when i am clicking on this HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
    i am getting these two sub folders:
    0000 and
    properties.
    in right side iam getting the list of files that is
    Default
    class
    Enumproppages32
    Icon
    Installer
    Noinstallclass
    TroubleShooter.

    which one i have to delete.
    please help me for this.
  36. hey peopl,
    i tried used these method and it worked.
    click my computer, rigth click select properties, select hard ware, click device manager.
    right click on the computer icon, click scan for hard ware changes.
    ur dvd drive automaticall show up, rigth click on the dvd/cd icon and select enable.

    larry.
    halla back at ya boy saintlarry_keith@yahoo.co.uk
  37. Quote:
    hey peopl,
    i tried used these method and it worked.
    click my computer, rigth click select properties, select hard ware, click device manager.
    right click on the computer icon, click scan for hard ware changes.
    ur dvd drive automaticall show up, rigth click on the dvd/cd icon and select enable.

    larry.
    halla back at ya boy saintlarry_keith@yahoo.co.uk



    HELLO, larry.
    thanks a lot for your reply.
    yes its really working....
  38. Thanks man..
    The registry trick really helped..
    wonder what theory is behind..
  39. ok
    similar problems for me. sometimes my cd drive appears in My Computer, sometimes it doesn't. recently its barely ever there and normally restarting my pc a few times sorts it out but nowadays it doesn't. it was fine a few days ago because i was able to upload music from a cd to my itunes, but i tried a couple of solutions posted here and they don't seem to work.
    eg the deleting the filters thingy hasn't work and when i click that 'scan for hardware changes' thing, i can't find my disc drive anywhere.

    Anybody have any other thoughts??
  40. vinnyguy22 said:
    I HAVE THE SOLUTION.

    This happened to me and i called a dell support guy and he fixed it!!!

    This is what you do...

    Start the Run Command Prompt

    Type in "regedit" without the parrenthesis then click ok

    Go to HKEY_LOCAL_MACHINE

    Then SYSTEM

    Then CURRENT CONTROL SET

    Then CONTROL

    Then CLASS

    Then find {4D36E965-E325-11CE-BFC1-08002BE10318}

    The whole thing looks like this:
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

    Then delete the upper and lower filters....

    RESTART YOUR COMPUTER THEN THERE YA GO!!!! HOPE THIS HELPS
  41. vinnyguy22 said:
    I HAVE THE SOLUTION.

    This happened to me and i called a dell support guy and he fixed it!!!

    This is what you do...

    Start the Run Command Prompt

    Type in "regedit" without the parrenthesis then click ok

    Go to HKEY_LOCAL_MACHINE

    Then SYSTEM

    Then CURRENT CONTROL SET

    Then CONTROL

    Then CLASS

    Then find {4D36E965-E325-11CE-BFC1-08002BE10318}

    The whole thing looks like this:
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

    Then delete the upper and lower filters....

    RESTART YOUR COMPUTER THEN THERE YA GO!!!! HOPE THIS HELPS


    **** This worked for me! Thank you so much for posting the solution. I was very leary of going into the registry to make changes, but I'm glad I did because now I can see my DVD and CDROM drives in Windows explorer. Don't know how or why they disappeared all of a sudden, but now they are back. Life is good. --snowdenc
  42. hello eveyone, i am new to this. so please help.
    I have the same problem followed the instructions about the registry. the problem is I don't know what is lower and upper filters I only have a subfolder 0000,0001,0002, and properties.
    Please help.
    Please please

    I'm using a Toshiba Laptop, Satellite Series.
    thanks
  43. Please help, I am having the same horrible issue but I can not find any filters in the registry, I also only have subfolder 0000,0001,0002, and properties. If anyone finds a fix for this olease let me know, I am going crazy, thank you.
  44. vikaskajal said:
    hi guys;
    same problem with me.my computer wont even start with a dvd drive.cd drive is working fine.without dvd computer works normally.wat can be the problem.?it all started when i downloaded new drivers for dvd and re-started my pc


    The best solution for this is you can start the pc in safemode that is restart the computer and continuosly tap the f8 key and select safemode with networking and go to device manager and uninstall the cd/dvd driver and restart the computer........
  45. Thanks vinnyguy22, your info sorted it out straight away, much appreciated!
  46. vinnyguy22 said:
    I HAVE THE SOLUTION.

    This happened to me and i called a dell support guy and he fixed it!!!

    This is what you do...

    Start the Run Command Prompt

    Type in "regedit" without the parrenthesis then click ok

    Go to HKEY_LOCAL_MACHINE

    Then SYSTEM

    Then CURRENT CONTROL SET

    Then CONTROL

    Then CLASS

    Then find {4D36E965-E325-11CE-BFC1-08002BE10318}

    The whole thing looks like this:
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

    Then delete the upper and lower filters....

    RESTART YOUR COMPUTER THEN THERE YA GO!!!! HOPE THIS HELPS


    Thanks vinnyguy22, your info sorted it out straight away, much appreciated!
  47. Hello friends,
    I did the steps to delete the upper and lower filter and restrarted the lapttop(HP pavilion dv6000). But it did help. I went to th registery and the filters are not present. Can any one help me in fixing the problem.
    Jipson
  48. Hello friends,
    I did the steps to delete the upper and lower filter and restrarted the lapttop(HP pavilion dv6000). But it did help. I went to th registery and the filters are not present. Can any one help me in fixing the problem.
    Jipson
  49. Download McAfee Rootkit Detective and run it. My DVD/CD drive came back and is working fine.
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