printer problem

Archived from groups: microsoft.public.windowsnt.terminalserver.user,microsoft.public.windowsnt.terminalserver.misc (More info?)

Hi,

We have a problem with a user who has a HP 4250 printer with an extra paper
tray, he needs to enable the third paper tray everytime he logs on to his TS
account on the server.
Is there a way to put this setting samewhere for this user only, as other
users on the same TS with that printer do not have the third paper tray
option..??

Thanx in advance
Lon

Archived from groups: microsoft.public.windowsnt.terminalserver.user,microsoft.public.windowsnt.terminalserver.misc (More info?)

"cwebster0801" <cwebster0801@comcast.net> wrote in message
news:4321d5bf$0$228$bb4e3ad8@newscene.com...
> Lon wrote:
>
>> Hi,
>>
>> We have a problem with a user who has a HP 4250 printer with an extra
>> paper tray, he needs to enable the third paper tray everytime he logs on
>> to his TS account on the server.
>> Is there a way to put this setting samewhere for this user only, as other
>> users on the same TS with that printer do not have the third paper tray
>> option..??
>>
>> Thanx in advance
>> Lon
> Without knowing the command syntax of the printer and not being familiar
> with that hardware, I would explore possibly scripting that function in a
> batch file or something that would enable that tray. You can always use
> that user's particular "Environment" tab under the account properties to
> launch it at login.


Problem with that is that when this user goes home and has a 4250 at home
without the extra paper tray he can't print correcly as it would for him
always have 3 tray's.
If i'm correct the printer settings should come from the client's local
setting's, but they do not give the info of the extra's installed in the
printer..

HP has no sollution yet but we keep on searching.