Archived from groups: microsoft.public.windowsnt.terminalserver.applications (
More info?)
From within Word, go to Tools - Options - Search path tab (might
be called a bit different, I'm translating from Swedish), check if
the path to the templates directory that is listed there is the
correct one.
Has this been working correctly before on this server? If so, what
has been changed prior to this problem? Did you install Office
with the transform file from the Resource Kit?
--
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
http://hem.fyristorg.com/vera/IT
--- please respond in newsgroup, NOT by private email ---
"TIM B." <nowayjose@noway.com> wrote in
news:#bUexO2bEHA.3864@TK2MSFTNGP10.phx.gbl:
> Well, we have 5 Citrix servers all running on Windows 2000
> Server with Office 2000. Only one of the servers is acting this
> way the other 4 are fine. I check the security on the Template
> folder on the Server and compared it to one that is working and
> they are both the same (Terminal Service Users have Modify and
> Server\Users have Read). What do you mean by check the search
> path of the Template folder?
>
>
> "Vera Noest [MVP]" <vera.noest@remove-this.hem.utfors.se> wrote
> in message
> news:Xns952DE55FF6DEveranoesthemutforsse@207.46.248.16...
>> Which OS do you run on the Terminal Server? And which version
>> of Office?
>>
>> Sounds like a problem with the templates folder. Check the
>> search path to the templates folder for your users, make sure
>> they can read it.
>>
>> --
>> Vera Noest
>> MCSE, CCEA, Microsoft MVP - Terminal Server
>>
http://hem.fyristorg.com/vera/IT
>> --- please respond in newsgroup, NOT by private email ---
>>
>> "TIM B." <nowayjose@noway.com> wrote in
>> news:extcsZ0bEHA.2940@TK2MSFTNGP10.phx.gbl:
>>
>> > When our Terminal Services(Citrix) users attempt to launch
>> > the shortcut for "New Office Documents" the get an error
>> > "Only administrators have permission to add, remove, or
>> > configure server software during a Terminal service remote
>> > seesion. If you want to install or configure software on the
>> > server, contact you network administrator."
>> >
>> > Any idea's would be greatly appreciated.
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