Terminal Server Printing issue

Archived from groups: microsoft.public.windowsnt.terminalserver.client (More info?)

What printer model?
Is it natively supported by Windows 2000 or have you A) mapped this printer
to a nitive driver or B) installed the manufacturer's driver

http://www.workthin.com/tsp.htm

"Neil" wrote:

> We are running windows 2000 Terminal server, I have read the artical
> on the multifunction printers using DOT port but our problem is the
> client thinks the printer is off line. I have made the registry
> change for filtering on the client and now recieve constant print jobs
> from the server and the client still thinks the printer is off line.
>
> It seems that all print jobs that were unsucessfull are constently
> being sent to the client for printing where they just sit in the print
> queue.
>
> Any help would be appreciated.
>
> Thanks
> Neil
>

Archived from groups: microsoft.public.windowsnt.terminalserver.client (More info?)

This printer, yes?

http://www.usa.canon.com/html/conC [...] tion=10223

Multi-function printers often cause problems. This Multi-function printer
absolutely is NOT natively supported on Windows 2000 or 2003, i.e. you must
install the manufacturer's drivers, which often do NOT work in a Terminal
Server environment. In TS & Citrix speak, supported means the driver is
built into the OS. Just because a driver exists for the server OS does NOT
mean it is certified for TS or Citrix, as they are often NOT tested for
multi-user use.

I'd try mapping the printer to a HP LaserJet 4 or some basic functionality
Canon Laser Printer Driver. Mapping instructions here:

http://www.workthin.com/tsp.htm

"Neil" wrote:

> Neil@isilm.com (Neil) wrote in message news:<e102514d.0408301835.5afb3e44@posting.google.com>...
> > We are running windows 2000 Terminal server, I have read the artical
> > on the multifunction printers using DOT port but our problem is the
> > client thinks the printer is off line. I have made the registry
> > change for filtering on the client and now recieve constant print jobs
> > from the server and the client still thinks the printer is off line.
> >
> > It seems that all print jobs that were unsucessfull are constently
> > being sent to the client for printing where they just sit in the print
> > queue.
> >
> > Any help would be appreciated.
> >
> > Thanks
> > Neil
>
> The Printer is a Cannon MF5550 and is supported on the 2K server. We
> have conneted the printer directly to the server and it works fine.
> The other issue is all the printer stops working, jobs are sent to the
> client queue but never print.
>

Archived from groups: microsoft.public.windowsnt.terminalserver.client (More info?)

To remove any printer drivers which you do not want on your server, go to the
Printers & Faxes Control Panel applet -> File -> Server Properties -> Drivers
-> Select & delete the ones you don't want loaded.

I'd highly recommend loading 3rd party drivers ONLY when nothing else works,
when absolutely necessary, and only after testing in a lab environment.

You can find a reliable compatibility list here:
http://www.printingsupport.com/matrix.htm

"Neil" wrote:

> Yes you have the correct printer. How do I remove the drivers from
> the server which were installed using add printer have disk.
> I will try to map the printer to a basic cannon laser printer which I
> assume there are native drivers for.
> Can you tell me why the server is constantly queing print jobs to the
> client?
>
> Thanks for you help
>
> Neil
> "Patrick Rouse [MVP]" <PatrickRouseMVP@discussions.microsoft.com> wrote in message news:<4C70C9D6-4798-4478-BC07-943A6EF5618E@microsoft.com>...
> > This printer, yes?
> >
> > http://www.usa.canon.com/html/conC [...] §ion=10223
> >
> > Multi-function printers often cause problems. This Multi-function printer
> > absolutely is NOT natively supported on Windows 2000 or 2003, i.e. you must
> > install the manufacturer's drivers, which often do NOT work in a Terminal
> > Server environment. In TS & Citrix speak, supported means the driver is
> > built into the OS. Just because a driver exists for the server OS does NOT
> > mean it is certified for TS or Citrix, as they are often NOT tested for
> > multi-user use.
> >
> > I'd try mapping the printer to a HP LaserJet 4 or some basic functionality
> > Canon Laser Printer Driver. Mapping instructions here:
> >
> > http://www.workthin.com/tsp.htm
> >
> > "Neil" wrote:
> >
> > > Neil@isilm.com (Neil) wrote in message news:<e102514d.0408301835.5afb3e44@posting.google.com>...
> > > > We are running windows 2000 Terminal server, I have read the artical
> > > > on the multifunction printers using DOT port but our problem is the
> > > > client thinks the printer is off line. I have made the registry
> > > > change for filtering on the client and now recieve constant print jobs
> > > > from the server and the client still thinks the printer is off line.
> > > >
> > > > It seems that all print jobs that were unsucessfull are constently
> > > > being sent to the client for printing where they just sit in the print
> > > > queue.
> > > >
> > > > Any help would be appreciated.
> > > >
> > > > Thanks
> > > > Neil
> > >
> > > The Printer is a Cannon MF5550 and is supported on the 2K server. We
> > > have conneted the printer directly to the server and it works fine.
> > > The other issue is all the printer stops working, jobs are sent to the
> > > client queue but never print.
> > >
>