Archived from groups: microsoft.public.windowsxp.basics (More info?
Try the following:
"Why doesn't Help and Support work?"http://www.kellys-korner-xp.com/top10faqs.htm
MVP - Windows Shell/User
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"Dan" <Dan@discussions.microsoft.com> wrote in message
> When selecting the above from the start menu it does not respond.
> Also Help in office application hangs when you select a specific area to
> your question