Sent this to them last night, we'll see if that motivates them. Otherwise I will bomb some massive emails out to these addresses and a lot more.
Please do not continue to fail to respond to my email request. If I do not get a response to this request I will cc the top executives at your company as well as any other person or organization I deem fit from laptop suppliers to privacy rights organizations that you may not want attention from. I will also post regularly on every laptop review forum about the big brother nature of the lojack programs and inform everyone who cares to read what they are trading in exchange for this laptop theft recovery software that is on their computer no matter what but only functions to their benefit if they pay for it. You see I am certain this will alter the buying habits of many if they are aware that #1. it is possible their activity could be monitored and recorded constantly and # 2. The factory is putting software on their computers that is the definition of spyware that they have to pay additional money to benefit from and it can not be removed by them like the other bundled software manufactures put on machines (more commonly referred to bloatware that people deliberately try to avoid). As a courtesy I have refrained from including a copy of this email request to anyone outside of your company but if this request is ignored as my last one was I will take further action. I would like to know how to remove your spyware from my computer. I do not want this spyware on my machine and I refuse to be ignored. Here are a few email addresses I was able to find with 3 minutes of effort:
brad_anderson@dell.com, jeffrey_clarke@dell.com, brian_gladden@dell.com, steve_price@dell.com, ronald_rose@dell.com, karen_quintos@dell.com, david_johnson@dell.com, stephen_felice@dell.com, Clarence_Worthington@acer.com, Gregg_Prendergast@acer.com, Lenny_Pollak@acer.com, Joe_Castillo@acer.com, Richard_Black@acer.com, ming_wang@acer.com, mark_hill@acer.com, Rudi_Schmidleithner@acer.com, alison_williams@acer.com, Mark_Groveunder@acer.com, Terry_Tomecek@acer.com, customer_support@tacp.com, http://www.privacyrights.org/contact/Beth+Givens, http://www.privacyrights.org/contact/Paul+Stephens, epic-info@epic.org, infoaclu@aclu.org, comments@cauce.org, cme@cme.org, cpsr-info@cpsr.org, cyperpunks-ftp@csua.berkely.edu, gilc@gilc.org., coalition@privacy.org., privacyint@privacy.org, http://www.privacy@rights.org/, http://www.pirg.org/
http://epic.org/privacy/privacy_resources_faq.html