Archived from groups: microsoft.public.windowsxp.basics (
More info?)
Hi,
What security and prvacy software? Also, try disabling Norton's.
--
Best of Luck,
Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Associate Expert - WindowsXP Expert Zone
www.microsoft.com/windowsxp/expertzone
Windows help - www.rickrogers.org
"1972vet" <1972vet@discussions.microsoft.com> wrote in message
news:3FE6E88C-3C08-4640-8A39-02A91EEF0B24@microsoft.com...
>I haven't any download manager except for whatever it is that comes with
> windows xp home (as far as I know).
>
> I run winxp home edition, norton internet security 2004, and some freeware
> security and privacy software that I downloaded from computer cops.biz
>
> "Rick "Nutcase" Rogers" wrote:
>
>> Hi,
>>
>> Are you running any download managers? The error code seems to indicate
>> that.
>>
>> --
>> Best of Luck,
>>
>> Rick Rogers, aka "Nutcase" - Microsoft MVP
>> http://mvp.support.microsoft.com/
>> Associate Expert - WindowsXP Expert Zone
>> www.microsoft.com/windowsxp/expertzone
>> Windows help - www.rickrogers.org
>>
>> "1972vet" <1972vet@discussions.microsoft.com> wrote in message
>> news:12BF4700-C321-4168-9028-51A8CD330567@microsoft.com...
>> > Here goes, I hope I copied all that is relevant:
>> >
>> > 2004-08-22 18:10:17-0500 812 684 WU client failed to load persisted
>> > download calls with error 0x80004002
>> > 2004-08-22 18:10:17-0500 812 684 Client Call Recorder finished delayed
>> > initialization
>> > 2004-08-22 18:10:18-0500 608 704 Trying to make out of proc datastore
>> > active
>> > 2004-08-22 18:10:18-0500 700 584 Out of proc datastore is now inactive
>> > 2004-08-22 18:10:19-0500 608 704 Out of proc datastore is now active
>> > 2004-08-22 18:10:19-0500 608 704 Out of proc datastore is shutting down
>> > 2004-08-22 18:10:19-0500 812 684 DM: GetSession failed with 0x80004002.
>> > 2004-08-22 18:10:19-0500 812 684 Setting next AU detection timeout to
>> > 2004-08-22 23:10:19
>> > 2004-08-22 18:10:19-0500 2052 808 Trying to make out of proc datastore
>> > active
>> > 2004-08-22 18:10:20-0500 608 704 Out of proc datastore is now inactive
>> > 2004-08-22 18:10:21-0500 2052 808 Out of proc datastore is now active
>> > 2004-08-22 18:10:21-0500 2052 808 Out of proc datastore is shutting
>> > down
>> > 2004-08-22 18:10:21-0500 2088 82c Trying to make out of proc datastore
>> > active
>> > 2004-08-22 18:10:22-0500 2052 808 Out of proc datastore is now inactive
>> > 2004-08-22 18:10:22-0500 2088 82c Out of proc datastore is now active
>> > 2004-08-22 18:10:22-0500 2088 82c Out of proc datastore is shutting
>> > down
>> > 2004-08-22 18:10:22-0500 812 684 Failed to get session from datastore:
>> > 80004002
>> > 2004-08-22 18:10:22-0500 812 684 Failed to Unserialize from data store:
>> > 80004002
>> > 2004-08-22 18:10:22-0500 812 684 InitAUComponents Failed, will restart
>> > AU
>> > in 30 mins: 80004002
>> > 2004-08-22 18:10:22-0500 812 684 AU Restart required....
>> > 2004-08-22 18:10:24-0500 2088 82c Out of proc datastore is now inactive
>> > 2004-08-22 18:13:27-0500 812 684 Cleared the proxy cache.
>> > 2004-08-22 18:13:34-0500 812 684 Cleared the proxy cache.
>> >
>> >
>> > "Rick "Nutcase" Rogers" wrote:
>> >
>> >> Hi,
>> >>
>> >> Locate the WindowsUpdate.log file under \Windows or \Winnt. Open it
>> >> and
>> >> scroll to the bottom. Look at the error codes and post back with them
>> >> here
>> >> (or simply copy/paste the relevant section of the log).
>> >>
>> >> --
>> >> Best of Luck,
>> >>
>> >> Rick Rogers, aka "Nutcase" - Microsoft MVP
>> >> http://mvp.support.microsoft.com/
>> >> Associate Expert - WindowsXP Expert Zone
>> >> www.microsoft.com/windowsxp/expertzone
>> >> Windows help - www.rickrogers.org
>> >>
>> >> "1972vet" <1972vet@discussions.microsoft.com> wrote in message
>> >> news:A777F70C-5DB5-4B42-A6E4-9EA33FD36A45@microsoft.com...
>> >> >I have done as you suggested Rick, and I thought the we were getting
>> >> > somewhere because when I went back to the update site, it did indeed
>> >> > ask
>> >> > to
>> >> > "install now" the new software for the windows update site.
>> >> > However, After I clicked the "install now" link, the page showed
>> >> > that
>> >> > it
>> >> > was
>> >> > downloading and showed 100% when completed. Next, the text changed
>> >> > to
>> >> > show
>> >> > that it was registering, and shows 100% but that is where the page
>> >> > is
>> >> > now.
>> >> > It still shows 100% :
>> >> >
>> >> > Windows Update is downloading and installing the updated software
>> >> >
>> >> >
>> >> > Registering: 100%...
>> >> >
>> >> > So...now what do I do?
>> >> > "Rick "Nutcase" Rogers" wrote:
>> >> >
>> >> >> Hi,
>> >> >>
>> >> >> Ok, then let's reinstall the site controls. To reinstall the
>> >> >> Windows
>> >> >> Update
>> >> >> site controls, you must first remove the old controls. The
>> >> >> following
>> >> >> are
>> >> >> generic steps for all versions of Windows, so not all may apply to
>> >> >> your
>> >> >> system:
>> >> >>
>> >> >> Remove Controls:
>> >> >> 1. Click on Start, then Run.
>> >> >> 2. Type in 'regsvr32 iuctl.dll /u' (without the quotes) click OK.
>> >> >> You
>> >> >> should
>> >> >> get a successful message, click OK on that as well.
>> >> >> 3. Click on Start/search/files, choose to look in C:\
>> >> >> 4. Type in the file name IUCTL.DLL and click Search Now. Delete
>> >> >> every
>> >> >> copy
>> >> >> of this file that you find.
>> >> >> 5. Run the search again for the file IUENGINE.DLL. Again, delete
>> >> >> every
>> >> >> copy
>> >> >> of this file you find.
>> >> >>
>> >> >> Delete Windows Update files:
>> >> >> 1. Double-click on My Computer.
>> >> >> 2. Open the C drive
>> >> >> 3. Open the Program Files folder
>> >> >> 4. Open the Windows Update folder.
>> >> >> 5. Delete everything in the folder except the V4 folder.
>> >> >> 6. Next, Open the V4 folder, if it exists.
>> >> >> 7. Delete everything in the folder except the iuhist.xml file
>> >> >> 8. Close Window
>> >> >>
>> >> >> Then revisit the WindowsUpdate site and you will be prompted to
>> >> >> reinstall
>> >> >> the V4 site controls.
>> >> >>
>> >> >> --
>> >> >> Best of Luck,
>> >> >>
>> >> >> Rick Rogers, aka "Nutcase" - Microsoft MVP
>> >> >> http://mvp.support.microsoft.com/
>> >> >> Associate Expert - WindowsXP Expert Zone
>> >> >> www.microsoft.com/windowsxp/expertzone
>> >> >> Windows help - www.rickrogers.org
>> >> >>
>> >> >> "1972vet" <1972vet@discussions.microsoft.com> wrote in message
>> >> >> news:04D6570C-9219-47A9-975C-548BAAA0102C@microsoft.com...
>> >> >> > Nope, no pop-ups blockers running Rick. I have pop-up blocking
>> >> >> > but
>> >> >> > it
>> >> >> > is
>> >> >> > configured to allow on the microsoft pages.
>> >> >> > I did receive the pop up security warning asking if I want to
>> >> >> > install
>> >> >> > and
>> >> >> > run
>> >> >> > whatever, and I clicked yes. Then, the copy of the page that I
>> >> >> > pasted
>> >> >> > here
>> >> >> > is all that ever happens. I have not heard of anyone else having
>> >> >> > this
>> >> >> > problem.
>> >> >> > I'm puzzled.
>> >> >> >
>> >> >> >
>> >> >> > "Rick "Nutcase" Rogers" wrote:
>> >> >> >
>> >> >> >> Hi,
>> >> >> >>
>> >> >> >> Do you have a popup blocker running? It may be blocking the
>> >> >> >> prompts.
>> >> >> >>
>> >> >> >> --
>> >> >> >> Best of Luck,
>> >> >> >>
>> >> >> >> Rick Rogers, aka "Nutcase" - Microsoft MVP
>> >> >> >> http://mvp.support.microsoft.com/
>> >> >> >> Associate Expert - WindowsXP Expert Zone
>> >> >> >> www.microsoft.com/windowsxp/expertzone
>> >> >> >> Windows help - www.rickrogers.org
>> >> >> >>
>> >> >> >> "1972vet" <1972vet@discussions.microsoft.com> wrote in message
>> >> >> >> news:501EDBED-4554-4130-AC79-D16FFD2F28C0@microsoft.com...
>> >> >> >> > My problem is, when I go to microsoft windows update page, I
>> >> >> >> > get
>> >> >> >> > the
>> >> >> >> > following screen:
>> >> >> >> >
>> >> >> >> > Checking for the latest version of the Windows Update
>> >> >> >> > software...
>> >> >> >> >
>> >> >> >> > Depending on your connection speed, this might take a minute.
>> >> >> >> > During
>> >> >> >> > this
>> >> >> >> > time, you may receive one or more security warnings. Review
>> >> >> >> > each
>> >> >> >> > security
>> >> >> >> > warning to ensure that the content is signed by Microsoft, and
>> >> >> >> > then
>> >> >> >> > click
>> >> >> >> > Install or Yes to install the software.
>> >> >> >> >
>> >> >> >> > Then, nothing else ever happens. The page status at the bottom
>> >> >> >> > shows
>> >> >> >> > "done"
>> >> >> >> > but I never get a scan link to click.
>> >> >> >> > Anyone else run into this problem? What's the fix?
>> >> >> >> > Thanks
>> >> >> >>
>> >> >> >>
>> >> >> >>
>> >> >>
>> >> >>
>> >> >>
>> >>
>> >>
>> >>
>>
>>
>>