new Gateway 21inch TFT LCD resolution problem!!??

Just got a brand new Gateway LCD GATEWAY and it was fine for the first 2 days until I played a 3D game, then it asked me would I like to Enable the Resolution reminder and I chose yes, and now I am UNABLE to disable it...because when I go to the Resolution Reminder menu on my screen the SELECT button isnt there, so I cant select disable, the checkmark constantly stays on ENABLE..here is a screenshot from the gateway website RESOLUTION REMINDER there you can see that the SELECT button which should be between BACK and UP clearly isnt there, so its not as if my screen is faulty, cuz this is a screenshot directly from their website which must mean all these LCDs come like this. so now any resolution I choose gets AUTO PROCESSED to fullscreen mode, meaning it gets stretched and heightened to fit my whole screen, even if I choose the lowest setting available 800x600 it stretches all across my whole screen.. which as u can imagine looks very very VERY ugly!!!
any help?? cuz I sure couldnt get any from the numerous Gateway support agents I spoke too..