Archived from groups: microsoft.public.win95.general.discussion (
More info?)
Bill...I am not a wiz at Dos...I have the A prompt....what then? Please.
Thanks, Jcf
"Bill Starbuck" wrote:
> Do you have a Windows Startup Disk? You supposedly make one when you
> installed Windows on the computer. If you do not have one, you can
> obtain a Windows Startup Disk at:
>
> http://www.bootdisk.com/
>
> Put the Startup disk in the floppy drive before you turn on the
> computer. When the computer starts, you should get a DOS prompt
> A>
> or possibly a menu of choices. Do you?
>
> If you get only a blank screen, you need to talk with tech support at
> the companmy that made the computer.
>
> If you get a menu, try starting Windows in Safe Mode. It Windows will
> start in Safe Mode, you can probably troubleshoot the problem and
> correct it.
>
> If you get a DOS prompt, use DOS commands to make backup copies of
> anything on the computer you cannot afford to lose, such as letters,
> financial records, address lists. Indeed, make backups even if you can
> start the system in Safe Mode. Your computer may be having serious
> hardware trouble.
>
>
> Bill Starbuck (MVP)
>