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Can't delete files in Mac OS X Mountain Lion (10.8). Help?

In my trash, I have an incomplete (not fully downloaded) ISO file and an unknown file that originated in Windows 7, using BootCamp. The trash can be emptied, but these two files never disappear. Also, when I try dragging them to another location (like my desktop), I get an error saying: "The operation can’t be completed because it isn’t supported".

I have tried the "sudo rm -rf" command in Terminal, repairing my permissions in Disk Utility, Force Empty Trash, and 3rd-party utilities like Trash X (link: http://www.northernsoftworks.com/trashx.html), Trash It! (link: http://www.macupdate.com/app/mac/8214/trash-it!/) and Cocktail (link: http://www.maintain.se/cocktail/). None of it has worked.

Also, when I tried to empty my trash using the Secure Empty Trash option, it gave my this error for both files: "The Finder can’t complete the operation because some data in “<filename>” can’t be read or written. (Error code -36)"

Could somebody please help me?
25 answers Last reply Best Answer
More about delete files mountain lion help
  1. Sounds like both files are windows based files that OSX is not recognizing. I would boot into windows and navigate to the trash folder and delete them through windows, or boot from a bootable linux disc and do the same.
  2. daship said:
    Sounds like both files are windows based files that OSX is not recognizing. I would boot into windows and navigate to the trash folder and delete them through windows, or boot from a bootable linux disc and do the same.


    I agree, try using BootCamp windows 7 and see if you can't manipulate the files from there. You cannot delete them because something has a handle on them.
  3. DarkOutlaw said:
    I agree, try using BootCamp windows 7 and see if you can't manipulate the files from there. You cannot delete them because something has a handle on them.

    Yes, they are Windows files but how do I access my Mac trash through Windows?
  4. With a program like transmac.
  5. That I cant answer because I do not know how windows interfaces with a Mac. I cant even imagine how it was able to get to your mac trash and not the windows trash unless it does drive sharing. Are you able to restore to a point right before you moved the files?
  6. DarkOutlaw said:
    That I cant answer because I do not know how windows interfaces with a Mac. I cant even imagine how it was able to get to your mac trash and not the windows trash unless it does drive sharing. Are you able to restore to a point right before you moved the files?

    Well, I use Paragon's NTFS for Mac. I went into Windows 7 (my Windows HD) > Users > me > Downloads, and then I deleted two files that were there.
  7. Ijack said:

    Didn't work... thanks anyways, though.
  8. Is it in your Mac trash or Windows trash?
  9. Let's keep the discussion clean. If there isn't a viable response or value-added information, simply hit the back button and don't post.

    This warning applies to everyone.
  10. daship said:
    Is it in your Mac trash or Windows trash?

    Mac trash.
  11. Navigate to the mac trash from windows or linux "ubuntu dvd" and delete them that way.
    Deleteing stuff on your windows drive will not delete anything out of your mac trash.
  12. daship said:
    Navigate to the mac trash from windows or linux "ubuntu dvd" and delete them that way.
    Deleteing stuff on your windows drive will not delete anything out of your mac trash.

    How can I access it?
  13. Lol. The moderator was warning about using the expression "Mac Trash" "Widows Trash" instead of Recyble Bin.
  14. leandrodafontoura said:
    Lol. The moderator was warning about using the expression "Mac Trash" "Widows Trash" instead of Recyble Bin.

    Haha, that's funny.
  15. The build of Paragon has to be version 10, anything prior won't work correctly with Mountain Lion.

    Have you tried running Verify Disk (not verify permissions), if not try it and then use something like Onyx or Maintidget to run OS X maintenance scripts (or just leave it on over night); trying to delete the files using another OS (Linux or Windows) runs the risk of making things worse.
  16. is there an option to 'restore' the item in the mac trash? I know in windows trash i can right click > restore and it puts it back to where it was.
  17. DrZach21 said:


    Could somebody please help me?


    Try 'secure delete'.
  18. DarkOutlaw said:
    is there an option to 'restore' the item in the mac trash? I know in windows trash i can right click > restore and it puts it back to where it was.

    Yes, but when I do, it says: "The operation can’t be completed because it isn’t supported."
  19. Best answer
    DrZach21 said:
    Yes, but when I do, it says: "The operation can’t be completed because it isn’t supported."


    I had the same problems.
    But I worked out using a BootCamp partition with Win7 x64.

    When I encounter this problem in my Mac, I simple reboot in Windows.
    The deleted files aren't in a "trash bin" or anything else.

    Just let Windows shows all the hidden files.
    In the top of the list of the files/folder of the drive, you'll see a folder names .Trashes.
    Go inside and you'll see another folder named 501.
    This folder contains all the deleted files from the Mac of that drive.
    Just delete all the files and you are done.

    I tried this in Lion and Mountain Lion.

    Hope this will also works for you.
  20. You don't need to bootcamp into linux; boot into single user mode (⌘S during startup) to startup in just the unix kernal as root. No 'Mac,' no OSX will be running.
  21. cranpipe said:
    I had the same problems.
    But I worked out using a BootCamp partition with Win7 x64.

    When I encounter this problem in my Mac, I simple reboot in Windows.
    The deleted files aren't in a "trash bin" or anything else.

    Just let Windows shows all the hidden files.
    In the top of the list of the files/folder of the drive, you'll see a folder names .Trashes.
    Go inside and you'll see another folder named 501.
    This folder contains all the deleted files from the Mac of that drive.
    Just delete all the files and you are done.

    I tried this in Lion and Mountain Lion.

    Hope this will also works for you.

    Thank you so much, it worked. :)
  22. Best answer selected by DrZach21.
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