Computer restarting on own

Archived from groups: microsoft.public.windowsxp.basics (More info?)

My computer has been restarting on its own and/or blacking
out causing me to restart. I receive an error message
saying that microsoft has recovered from a seroius error.
The error signature reads: BCCode : d1 BCP: 0a0a0014
BCP2: 0000000D BCP3: 00000000 BCP4 : F94F25FC OSVer :
5_1_2600 SP : 0_0 Product : 768:1

The error report contents say
C:\WINDOWS\Minidump\Mini082304-01.dmp
C:\DOCUME~1\hpq\LOCALS~1\Temp\WER6.tmp.dir00\sysdata.xml

I talked to a tech to see if it was a virus by running the
suggested virus download he recommended and there was no
virus showing up.

Any help would be appreciated, this is very frustrating.

Thank-you,

Greg Egloff
503-635-3527
3 answers Last reply
More about computer restarting
  1. Archived from groups: microsoft.public.windowsxp.basics (More info?)

    Maybe yopur cpu fan is broken. The cpu gets hot and shuts down, by the
    time it shuts downs it has cooled so it starts up again.....and
    then.....

    Greg Egloff Wrote:
    > My computer has been restarting on its own and/or blacking
    > out causing me to restart. I receive an error message
    > saying that microsoft has recovered from a seroius error.
    > The error signature reads: BCCode : d1 BCP: 0a0a0014
    > BCP2: 0000000D BCP3: 00000000 BCP4 : F94F25FC OSVer :
    > 5_1_2600 SP : 0_0 Product : 768:1
    >
    > The error report contents say
    > C:\WINDOWS\Minidump\Mini082304-01.dmp
    > C:\DOCUME~1\hpq\LOCALS~1\Temp\WER6.tmp.dir00\sysdata.xml
    >
    > I talked to a tech to see if it was a virus by running the
    > suggested virus download he recommended and there was no
    > virus showing up.
    >
    > Any help would be appreciated, this is very frustrating.
    >
    > Thank-you,
    >
    > Greg Egloff
    > 503-635-3527


    --
    richardg5
  2. Archived from groups: microsoft.public.windowsxp.basics (More info?)

    My computer recently began restarting on its own, also. But mine only
    does this on startup. After the second startup, it works fine, but
    displays an error message:

    Error signature

    BCCode : 1000008e BCP1 : C0000005 BCP2 : 00000054 BCP3 : EDB9590C
    BCP4 : 00000000 OSVer : 5_1_2600 SP : 1_0 Product : 768_1


    Error Report Contents

    C.\Windows\Minidump\Mini122904-02.dmp
    C:\DOCUME~1\Owner\LOCALS~1\Temp\WER2E.tmp.dir00\sysdata.xml


    My problem began after I had trouble "unmounting" a Jump Drive and some
    of the drive letters changed (but not the "C" drive).

    richardg5 wrote:
    > Maybe yopur cpu fan is broken. The cpu gets hot and shuts down, by the
    > time it shuts downs it has cooled so it starts up again.....and
    > then.....
    >
    > Greg Egloff Wrote:
    >
    >>My computer has been restarting on its own and/or blacking
    >>out causing me to restart. I receive an error message
    >>saying that microsoft has recovered from a seroius error.
    >>The error signature reads: BCCode : d1 BCP: 0a0a0014
    >>BCP2: 0000000D BCP3: 00000000 BCP4 : F94F25FC OSVer :
    >>5_1_2600 SP : 0_0 Product : 768:1
    >>
    >>The error report contents say
    >>C:\WINDOWS\Minidump\Mini082304-01.dmp
    >>C:\DOCUME~1\hpq\LOCALS~1\Temp\WER6.tmp.dir00\sysdata.xml
    >>
    >>I talked to a tech to see if it was a virus by running the
    >>suggested virus download he recommended and there was no
    >>virus showing up.
    >>
    >>Any help would be appreciated, this is very frustrating.
    >>
    >>Thank-you,
    >>
    >>Greg Egloff
    >>503-635-3527
    >
    >
    >

    --
    Remove the "Delany" to reply.
  3. Archived from groups: microsoft.public.windowsxp.basics (More info?)

    Hi, Greg - and Richard.

    Restarts may be caused by hardware problems - such as heat. Or it may be a
    problem in software, such as a bad device driver. If it is a software
    problem, WinXP should produce a BSOD (Blue Screen of Death) full of codes
    (similar to those you see in the Event Viewer or Error Report), but the blue
    screen may disappear so quickly that you can't read it.

    The default setting for what WinXP should do on System Failure is to
    Automatically restart. If you change this (remove the check from the box at
    System Properties | Advanced | Startup and Recovery Settings), your computer
    will halt with the BSOD visible, giving you plenty of time to write down the
    exact codes before you press the Reset button. Post those codes here and
    someone should be able to point you in the right direction.

    RC
    --
    R. C. White, CPA
    San Marcos, TX
    rc@corridor.net
    Microsoft Windows MVP

    "Babel17delany" <Babel17delany@optonline.net> wrote in message
    news:14IAd.44$wS2.7@fe11.lga...
    > My computer recently began restarting on its own, also. But mine only
    > does this on startup. After the second startup, it works fine, but
    > displays an error message:
    >
    > Error signature
    >
    > BCCode : 1000008e BCP1 : C0000005 BCP2 : 00000054 BCP3 : EDB9590C
    > BCP4 : 00000000 OSVer : 5_1_2600 SP : 1_0 Product : 768_1
    >
    >
    > Error Report Contents
    >
    > C.\Windows\Minidump\Mini122904-02.dmp
    > C:\DOCUME~1\Owner\LOCALS~1\Temp\WER2E.tmp.dir00\sysdata.xml
    >
    >
    > My problem began after I had trouble "unmounting" a Jump Drive and some of
    > the drive letters changed (but not the "C" drive).
    >
    > richardg5 wrote:
    >> Maybe yopur cpu fan is broken. The cpu gets hot and shuts down, by the
    >> time it shuts downs it has cooled so it starts up again.....and
    >> then.....
    >>
    >> Greg Egloff Wrote:
    >>>My computer has been restarting on its own and/or blacking
    >>>out causing me to restart. I receive an error message
    >>>saying that microsoft has recovered from a seroius error.
    >>>The error signature reads: BCCode : d1 BCP: 0a0a0014
    >>>BCP2: 0000000D BCP3: 00000000 BCP4 : F94F25FC OSVer :
    >>>5_1_2600 SP : 0_0 Product : 768:1
    >>>
    >>>The error report contents say
    >>>C:\WINDOWS\Minidump\Mini082304-01.dmp
    >>>C:\DOCUME~1\hpq\LOCALS~1\Temp\WER6.tmp.dir00\sysdata.xml
    >>>
    >>>I talked to a tech to see if it was a virus by running the
    >>>suggested virus download he recommended and there was no
    >>>virus showing up.
    >>>
    >>>Any help would be appreciated, this is very frustrating.
    >>>
    >>>Thank-you,
    >>>
    >>>Greg Egloff
    >>>503-635-3527
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