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Hp printer offline problem vista

Tags:
  • Connection
  • Windows Vista
  • Windows 7
  • HP Printers
Last response: in Windows 7
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March 23, 2011 3:33:27 AM

My Windows & Vista has gone offline and reads "Error" when I try to print. Everything is connected. I disconnected the printer, disconnected the USB cord, reconnected everything but it still did not print. There is no option for clicking "Online" to put it back online.
What to do next?

More about : printer offline problem vista

a b $ Windows 7
March 23, 2011 5:14:56 AM

control panel, printers, make sure the printer is selected as the default printer.
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August 17, 2011 11:40:38 AM

Check the cables to and from the printer to the computer and make sure that all of the connections are secure. A disconnected cable is often the cause of rendering the printer offline.

Turn the printer off and back on. Sometimes it could be just a glitch in the network. Reset the printer by turning it off and then wait 60 seconds and turn it back on again.

Check the toner or ink cartridge. Most HP printers have the capacity for both color and black ink or toner cartridges. They will normally run on just one of the two; however, when the one installed becomes too low or is installed incorrectly, it will go offline.

Check for torn paper, paper clips, sticky label residue and other items that could be the cause of printer jams. Any of these will stop a printer in its tracks.

Set the printer as your default printer and see if this resets it to online status. From the Start menu, select "Control Panel". Select "Printers and other Hardware". Under "Pick a Task", select "View Installed Printers or Fax Printers". Select the questionable printer that is offline. Select "Printer" from the pull-down menu. Click on "Set Printer as Default".
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April 9, 2012 6:18:57 AM

JoanJuneau said:
My Windows & Vista has gone offline and reads "Error" when I try to print. Everything is connected. I disconnected the printer, disconnected the USB cord, reconnected everything but it still did not print. There is no option for clicking "Online" to put it back online.
What to do next?

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