SP2 Installation Failure

Archived from groups: microsoft.public.windowsxp.basics (More info?)

Have you don't major cleaning before trying to install.

Spyware Removal (free)
www.spysweeper.com

Ad-Aware SE (free) (Download, Update & Run)
http://www.lavasoftusa.com/software/adaware/

Download and Run a free virus scanner to double check your current one.
http://www.mvps.org/sramesh2k/Scanners.htm

There has been known issues with Norton & SP2, you might try to download &
save to a folder then disconnect from the internet and disable your virus
protection then install from the folder.

--
Good Day
Haus



"Sheldon Roger" <s_roger@comcast.net> wrote in message
news:198f335a.0408231646.7b0de99@posting.google.com...
> Am running XP HE with Norton Systemworks 2004 and Zone alarm Pro. Have
> been unable to install SP2 from the "..XP-KB835935-SP2-Enu" download.
> The installation runs up to the portion where a restore point is
> created. It then stops with an error message saying the "..Failed to
> install catalog files"
>
> Have disabled and later removed Zone Alarm without any installation
> success.
>
> TIA for any insight and advice.

Archived from groups: microsoft.public.windowsxp.basics (More info?)

I have the same problem and also using Norton AV, ZA Pro and Spybot. I too
have tried without ZA and AV but no luck. Did you have the beta installed?
I was able to load the beta with no problems but did not unistall before
trying to install the final release. Thought that may be the problem. I
have since uninstalled SP2 and tried a repair of winXP but again no luck.

Peter
"Sheldon Roger" <s_roger@comcast.net> wrote in message
news:198f335a.0408231646.7b0de99@posting.google.com...
> Am running XP HE with Norton Systemworks 2004 and Zone alarm Pro. Have
> been unable to install SP2 from the "..XP-KB835935-SP2-Enu" download.
> The installation runs up to the portion where a restore point is
> created. It then stops with an error message saying the "..Failed to
> install catalog files"
>
> Have disabled and later removed Zone Alarm without any installation
> success.
>
> TIA for any insight and advice.