last year it i could buy corsair ram for 65 with shipping now its 85 oh well that's what you pay for great customer service
NewEgg's customer service sucks! They have fantastic order filling and shipping but if you have a real problem they are no better than anywhere else. You are gonna eat shipping both ways and it will take a month or two to get a credit on a return. You will also eat 15% restocking. Not exactly what I'd call great CS.last year it i could buy corsair ram for 65 with shipping now its 85 oh well that's what you pay for great customer service
You are talking about an exchange, I was talking about a return. I've done both. An exchange is not too bad except you pay to get the product shipped in the first place and then you pay again to ship it back.Really?
I RMA'd my old fx5200 to them, too a full week and 4 days to get a replacement back. I paid for standard shipping, they put it on overnight at no extra charge =)
Not to mention, if you have a huge order, sometimes they'll upgrade your product for free (considering if they have enough in stock and its not a huge upgrade)
Their customer service has been flawless with me. I get RMA' numbers very quick, no hassle. When I sent my X800 in for RMA, they shipped it back (couldnt replace it due to the pin being damaged during shipping) got it back in 4 days, NO CHARGE.
Look at it like this, you'll be paying more for S&H if you go to a direct vendor for a return.
I"ve not had ONE complaint with newegg since I first started ordering there (2002) So, in 4 years, this company has a %100 feedback from me, which isnt easy to do becuase I have high standards.
Not to be an ass, but I just realize, I've been here for a couple months...you've been here under 24 hours, and you have a higher post count than me. .........wow