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PC Doesn't Turn Off when I press "Shut Down"

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Last response: in Windows 7
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April 5, 2011 2:21:04 PM

Hey Guys,

My PC is brand new with the following hardware:

1 x Antec Twelve Hundred V3 Black Steel ATX Full Tower Computer Case

2 x Asus VH242H Black 23.6" 5ms HDMI Full 1080P Widescreen LCD Monitor


1 x Corsair Vengeance 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800) Desktop Memory Model CMZ8GX3M2A1600C8

1 x GIGABYTE GV-R695D5-2GD-B Radeon HD 6950 2GB 256-bit GDDR5 PCI Express 2.1 x16 HDCP Ready CrossFireX Support Video Card with Eyefinity

1 x Microsoft Windows 7 Home Premium 64-bit 1-Pack for System Builders - OEM
2 x SAMSUNG Spinpoint F3 HD103SJ 1TB 7200 RPM SATA 3.0Gb/s 3.5" Internal Hard Drive -Bare Drive

1 x COOLER MASTER Hyper 212 Plus RR-B10-212P-G1 "Heatpipe Direct Contact" Long Life Sleeve 120mm CPU Cooler Compatible Intel Core i5 & Intel Core i7

1 x Intel Core i5-2500K Sandy Bridge 3.3GHz (3.7GHz Turbo Boost) LGA 1155 95W Quad-Core Desktop Processor BX80623I52500K

1 x CORSAIR Enthusiast Series CMPSU-650TX 650W ATX12V / EPS12V SLI Ready CrossFire Ready 80 PLUS Certified Active PFC Compatible with Core i7 Power Supply

1 x ASRock Fatal1ty P67 PROFESSIONAL (B3) LGA 1155 Intel P67 SATA 6Gb/s USB 3.0 ATX Intel Motherboard

When I click the "Shut Down" button within windows, the computer will restart and not shut down.

When I physically HOLD DOWN the "Shut Down" button on the computer case, the PC restarts.

I do not have any BSOD's. I do have a memory dump file that say's to be 470,628KB in size but I can't open it.

I have tried disabling my overclock and I have left my overclock on and it DOES NOT make a difference. When I press the "Shut Down" it restarts. When I hold the "Shut Down" button down on my case, it also only restarts.

I would like to add that my motherboard has "Shut Down" button as well and a "Restart" button on the Motherboard, when I hold the "Shut Down" button it also restarts.
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I was starting to think about the small 30 Gauge wires that have the super small headers, you know the ones that go to the bottom right of the MOBO, I was thinking perhaps that I got those mixed up in different spots.

But that doesnt logically explain or solve the problem I have from shutting down from within windows, does it?

Any help from you guys would be much appreciated. I will vote "Best Answer" for anyone that can give me useful solutions. I am not computer challenged by all means and I hope that someone else in the world has my same problem and I hope from this thread you guys can help solve their problems too. . .

Please help -With Desperation- :pfff: 

More about : turn press shut

a b $ Windows 7
April 5, 2011 3:13:57 PM

windows is likely crashing while it is trying to shut down. try to disable the 'automatic reboot'
control panel->system properties->system->advanced settings->startup and recovery and uncheck the box that says automatically restart
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April 5, 2011 3:35:03 PM

Tried it. Still doesn't shut down...
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a c 370 $ Windows 7
April 5, 2011 4:53:52 PM

Check windows power settings to make sure you don't have a setting set to reboot at shutdown. Would be similar to the laptop option that asks you what to do when the lid is closed. If you built this yourself, check the motherboard power and case connections and do a BIOS update.
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April 5, 2011 5:14:50 PM

Checked the windows power setting everything is properly assigned to shut down on shut down initiation...

bios is updated to the latest and greatest firmware.
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April 6, 2011 3:08:51 PM

Also, I have checked the wires on the motherboard and determined that the connectors are on the right positions or PCB headers.

Anyone?
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April 6, 2011 3:09:24 PM

Can this be memory related?
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a c 370 $ Windows 7
April 6, 2011 3:47:27 PM

pluke the 2 said:
Can this be memory related?


With how many things the PC has to work with, could be. Almost anything is possible. Not very likely though.
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April 6, 2011 3:56:13 PM

So, when I turn off my computer or hit the "Shut Down" button within windows or on the computer tower case, the computer actually shuts down for about 5 seconds and then it turns on again.

Would I be doing any damage to the computer over the long term time when I switch off the PSU switch on the power supply in the brief moment that the computer is actually off? Like hitting the Power Supply "Off" switch before the computer turns back on?

Anyone?
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a c 370 $ Windows 7
April 6, 2011 5:14:44 PM

Have you tried a different power supply? Turning off and then back on is a bit different from it actually rebooting when you ask it to Shut Down.
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April 6, 2011 5:33:30 PM

Haven't tried a new PSU yet. I'll consider that after I do another reformat.
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April 7, 2011 3:34:57 PM

Seen it already. Don't have Roxio installed. Probably going to RMA the board.
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