Tom's Hardware > Forum > Storage > General Storage > Maxtor Personal storage 3200 suddenly not recognized

Maxtor Personal storage 3200 suddenly not recognized

Forum Storage : General Storage - Maxtor Personal storage 3200 suddenly not recognized

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Hello,

So I installed my Maxtor PS 3200 external drive this afternoon without any problem--you basically just plug in the USB and XP recognizes instantly. I copied about 7 GB worth of data (I'm backing up in advance of a drive reformat). I then stopped backing up for awhile to attend to other stuff then had to restart the computer for a different reason.

Upon restarting, the PS3200 is now no longer visible anywhere--I went to add hardware, I've plugged and replugged everything, it's just not there. The light on the drive is on so I think the hardware is fine, but...I have no idea how this could have happened.

Does anyone have any clues??

Any info would be much appreciated.

Thanks,
Steve

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Power down, make sure all is re-connected properly, and reboot and see if it works.

Reply to RichPLS

Yeah, tried that. Sadly no change.

Reply to suspect0

I have the same problem, my Maxtor 3200 External HD is not working and there is no power at all when I pluged it to the power supply. thanks

Reply to Jameel

check the device manager for any conflicts (yellow !)

------------------------------ CM HAF 932 - 300GB Velociraptor
GIGABYTE GA-EP45T-DS3R
E8500 - Sapphire 1Gb 4850
4G DDR3 OCZ Reaper 1333
Reply to aford10

Worked on a clients PC with the same issue. Here's the fix!

The problem with all those folks who's drive will not spin-up or the drive is no longer seen by windows, is that your AC power supply has gone bad!! It's not supplying enough power to do anything but turn that silly little green light on...
I had a 2nd external drive with the same power adapter, plugged it in and the "supposed" dead drive spun right up & was recognized by XP!!
Now just need to find a replacement AC adapter... :(

Reply to WRXGuy02

You can uninstall the usb root hubs in the device manager, forcing the PC to reinstall the usb ports and check for new hardware.

------------------------------ CM HAF 932 - 300GB Velociraptor
GIGABYTE GA-EP45T-DS3R
E8500 - Sapphire 1Gb 4850
4G DDR3 OCZ Reaper 1333
Reply to aford10

After reading about the power source I swapped out the power plug with my modem's and sure enough I heard it start spinning. Oh so thankful..was very frustrated. I recently set up a new computer and maybe I swapped the power cords then. Thanks for the tip.

Reply to sassburks

Like always, these forum resolve my problem. Just plug it to an individual ac power. Thanks again.

Como siempre, chequear este foro resolvió mi problema. Asegurense de conectar el disco a un toma individual. Para mi, funcionó automáticamente. Gracias.

Reply to bladerun60

I'm so grateful for your post. My green light was working but neither computer would recognize the drive. Got a new power cord and all is wonderful with life again. My iTunes backup and pictures are all accessible again. You are brilliant!

You saved me from paying out big bucks to purchase new external drive and have Geek Squad transfer files to new hard drive. Most important was the bit about the power cord supplying enough power for the little green light but not to spin the drive. I've a happy girl!!


Message edited by jjones21 on 11-21-2009 at 11:35:16 PM
Reply to jjones21

Hi there -

I am having the same problem. Where can I get a replacement AC adapter? Do I need to contact the company and have them supply me with a new one. Or is it more hassle than it is worth? How much are they?

Thanks for your help - I was starting to get worried




WRXGuy02 wrote :

Worked on a clients PC with the same issue. Here's the fix!

The problem with all those folks who's drive will not spin-up or the drive is no longer seen by windows, is that your AC power supply has gone bad!! It's not supplying enough power to do anything but turn that silly little green light on...
I had a 2nd external drive with the same power adapter, plugged it in and the "supposed" dead drive spun right up & was recognized by XP!!
Now just need to find a replacement AC adapter... :(


Reply to wendyali

Contact your manufacturer or go to their website. They should sell the accessories.

------------------------------ CM HAF 932 - 300GB Velociraptor
GIGABYTE GA-EP45T-DS3R
E8500 - Sapphire 1Gb 4850
4G DDR3 OCZ Reaper 1333
Reply to aford10
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