Archived from groups: comp.periphs.printers (More info?)
So you just received your brand new Windows XP Home
Edition computer and are in the middle of moving all of
your hardware and software over to the new computer
with its new operating system -- which turns out to
be a major pain -- but you persevere in all this and
throughout the process are heartened to find that your
old reliable HP Deskjet 722C printer is printing just
as well from the new computer as it was from the old.
But then you click on the 722C driver tools icon on the
desktop -- maybe you need to align a new printer ink
cartridge or maybe you just want to see if it works --
and instead of getting your old familiar printer
driver tools you get a nasty little window that says:
Printer Driver Problem
Data required by the printer driver cannot be found
or has been corrupted.
Restart Windows and try printing again
So you click "Cancel" (which is the only choice
you get) and the window disappears (you can get
it back esaily enough by re-clicking on the printer
driver tools icon) and you know that restarting
windows isn't going to fix anyting because you
have restarted it many times in the process of
setting up your computer
So you restart your computer and that doesn't help
(of course)
So you go out on the network to look for the HP Deskjet
722C XP printer driver and (after some searching) you find
a window at the HP web site:
http://h10025.www1.hp.com/ewfrf/wc/document?lang=en&lc=en&cc=us&docname=bpd09005&product=57565&lang=en&cc=us
and it says:
There is no need to download a printer driver from the Web.
The drivers for HP Deskjet printers are included in Windows XP.
Well that's a little grim. Here you are using the 722C driver
that came with your version of Windows XP and none of the
printer driver tools will work. Well you consider letting
well enough alone -- after all the printer is working
perfectly -- but then you remember that one of the nice
things about this printer is the great print job it does
and you wonder if it will continue to produce crisp sharp
prints if you can't align it when you change the cartridges.
And you realize that sooner or later you will have to re-align
the printer ink cartridges or buy a new printer. So you decide
that you will have to fix the printer software.
Well, your first thought is that you will look around on
the network for a different printer driver. No luck.
And your second thought is to remove the printer driver
and the printer driver tools software and re-install them
from the original printer driver software disk (which you
have been fortunate enough to find after all these years)
and you hope that removing and re-installing all this
software will help.
But it doesn't.
So then you decide that maybe this is Hewlett-Packard's
way of telling you that you are going to have to buy a new
printer if you wish to align the cartridges under Windows XP.
And you start thinking about whether you need to buy a new
printer.
DON'T DO IT.
Your 722C will continue to do everything you need under Windows
XP. All you have to know is that the printer driver tools are now
available as part of Windows XP:
Click (or double click) on:
Start > Control Panel > Printers and other Hardware > Printers and Faxes
and then right-click on the line for your 722C and you get a
pop up window. Then left-click on "properties" and then on
the "Services" tab and you will find that you can align (and clean)
the print cartridges on your 722C from this window.
Now go back to your desktop and delete the icon for the printer
driver tools (so you won't click on it by mistake and get that
nasty little "Printer Driver Problem" error window) and get
back to work knowing that it is you and not windows XP that
will decide when it is time for you to buy a new printer. All
you have to remember is that the properties > services tab for
your printer is what you need to find when you change cartriges.
So you liked it the old way where you had an icon to click on?
Well, having to learn new (and more complicated) ways to do
things is part of life in this new modern world.
Lee McKnight
lg.mck(remove_this)@verizon.net
So you just received your brand new Windows XP Home
Edition computer and are in the middle of moving all of
your hardware and software over to the new computer
with its new operating system -- which turns out to
be a major pain -- but you persevere in all this and
throughout the process are heartened to find that your
old reliable HP Deskjet 722C printer is printing just
as well from the new computer as it was from the old.
But then you click on the 722C driver tools icon on the
desktop -- maybe you need to align a new printer ink
cartridge or maybe you just want to see if it works --
and instead of getting your old familiar printer
driver tools you get a nasty little window that says:
Printer Driver Problem
Data required by the printer driver cannot be found
or has been corrupted.
Restart Windows and try printing again
So you click "Cancel" (which is the only choice
you get) and the window disappears (you can get
it back esaily enough by re-clicking on the printer
driver tools icon) and you know that restarting
windows isn't going to fix anyting because you
have restarted it many times in the process of
setting up your computer
So you restart your computer and that doesn't help
(of course)
So you go out on the network to look for the HP Deskjet
722C XP printer driver and (after some searching) you find
a window at the HP web site:
http://h10025.www1.hp.com/ewfrf/wc/document?lang=en&lc=en&cc=us&docname=bpd09005&product=57565&lang=en&cc=us
and it says:
There is no need to download a printer driver from the Web.
The drivers for HP Deskjet printers are included in Windows XP.
Well that's a little grim. Here you are using the 722C driver
that came with your version of Windows XP and none of the
printer driver tools will work. Well you consider letting
well enough alone -- after all the printer is working
perfectly -- but then you remember that one of the nice
things about this printer is the great print job it does
and you wonder if it will continue to produce crisp sharp
prints if you can't align it when you change the cartridges.
And you realize that sooner or later you will have to re-align
the printer ink cartridges or buy a new printer. So you decide
that you will have to fix the printer software.
Well, your first thought is that you will look around on
the network for a different printer driver. No luck.
And your second thought is to remove the printer driver
and the printer driver tools software and re-install them
from the original printer driver software disk (which you
have been fortunate enough to find after all these years)
and you hope that removing and re-installing all this
software will help.
But it doesn't.
So then you decide that maybe this is Hewlett-Packard's
way of telling you that you are going to have to buy a new
printer if you wish to align the cartridges under Windows XP.
And you start thinking about whether you need to buy a new
printer.
DON'T DO IT.
Your 722C will continue to do everything you need under Windows
XP. All you have to know is that the printer driver tools are now
available as part of Windows XP:
Click (or double click) on:
Start > Control Panel > Printers and other Hardware > Printers and Faxes
and then right-click on the line for your 722C and you get a
pop up window. Then left-click on "properties" and then on
the "Services" tab and you will find that you can align (and clean)
the print cartridges on your 722C from this window.
Now go back to your desktop and delete the icon for the printer
driver tools (so you won't click on it by mistake and get that
nasty little "Printer Driver Problem" error window) and get
back to work knowing that it is you and not windows XP that
will decide when it is time for you to buy a new printer. All
you have to remember is that the properties > services tab for
your printer is what you need to find when you change cartriges.
So you liked it the old way where you had an icon to click on?
Well, having to learn new (and more complicated) ways to do
things is part of life in this new modern world.
Lee McKnight
lg.mck(remove_this)@verizon.net
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