Hi, i really doubt that i will find ne1 here who uses Komplett for their PC needs cause its european but its the only place i can turn so heres my problem. I had origionally bought all the PC parts off them and built my own gaming PC just recently but unfortunately had a problem with my G card so i sent it off to their factory using GLS delivery. Now the way it goes is that when Komplett recieves an RMA item they immediately email you a confirmation of its arrival. Of course 2 whole weeks went by and nothing!! This graphics card cost me 530euro and now i think they have lost it! If there is anyone out there who has had this problem with Komplett/GLS plz try and shed some light on this serious situation!! Thanks.