Got probs big time :?

[Danzki]

Hey guys. Hope You can help me.

My Windows keeps crashing and i dont know why. Sometimes its a corrupt hal file. Sometimes its the system32configsoftware file, and sometimes it's something else

My guess is it's a hardware or driver causing the crashes. But how can i find out witch one???

I've done this:
Did a memtest a while back with no errors. Changed my Radeon9800pro to a GF7800GS. I use two different harddisks, and I have a specieal partition for windows xp pro, witch i format each time I have to reinstall. Im upgrading my Via chipset each time. Got the newsest bios drivers. upgrading my soundcard drivers. Instaling drivers for my Logitech MX5000 keyboard and mouse. Installing drivers for the bluetooth hub.

This is my specs:
AMD Athlon 64 3500+
ASUS A8V Deluxe
1024Mb Kingston HyperX DDR400 (2x512Mb)
2x200Gb Seagate barracuda Harddisk (not in raid)
Audigy 2 soundcard
MX5000 Logitech Keyboard and MX1000 Mouse

Funny thing is, when I get to the part where im about to install the first game on my computer (WoW ), it startes to crash again.

 

[timberwolf1]

Hi Danzki

Here are some suggestions:
1) Remove all unneccessary components from the system (e.g. sound card or DVD drive). The less components, the easier it is to troubleshoot.

2) Did you update the video card drivers?

3) Is your power supply ok? There should be enough wattage.

 

[raven70]

This is going to sound really basic, but have you looked at the system and application event logs? Sometimes this is useless, but sometimes it might indicate bad block errors on the HD that may be manifesting itself as an application error, etc.

You probably have already done this or know how.

Right click on My Computer and select 'Manage' and you should see the event logs from their in the drop down menu at the left.

Good luck.

 

[gambit6259]

So, is it only crashing when you are trying to install WoW? or is it crashing while you are doing other things?

 

[Danzki]

Hi guys. Thanks for your replays. So far the system have worked for two days with out any BSOD. I have not installed keyboard drivers.

gambit6259-> No. I dont think wow presents the problem. I can install the game fine.

Raven70-> Actually no, I haven't looked at the application event log before. There are actually some events there, that I cant understand:

Event Type: Error
Event Source: EventSystem
Event Category: (50)
Event ID: 4609
Date: 11-04-2006
Time: 14:32:48
User: N/A
Computer: HJERTERDAME
Description:
The COM+ Event System detected a bad return code during its internal processing. HRESULT was C0000005 from line 44 of d:qxp_slpcomcom1xsrceventstier1eventsystemobj.cpp. Please contact Microsoft Product Support Services to report this error.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

This have happend twice, apparently when I start the system. I also have a DCOM event. (d: is my windows partition)

timberwolf1-> I have the newest NVIDIA drivers and a 500W power supply that is more then enough for my system.

Hope You guys can help me.

 

[JavanBuddhi]

Interesting problem. Did you overclock your RAM or CPU? If so, you probably oc'd it too much. Throttle it back to stock nd check it out.

The same problem happened to my 2600+ once, and it turned out to be because of too high an overclock.

 

[Danzki]

Well as I said The computer has been working for two days now, untill to day.

Iv'e been playing wow for hours the last days, but today I get a BSOD after a few minutes. It was my grafic driver (nv4.dll or something). Now I keep getting flickering and bad rendering, even at small 3D thing (like the logon screen to wow).

I have manuelly set my Ram in the bios because of some older problems. They are not overclocked (as far as I know). Also I have choosen default CPU settings (disabled auto oc in bios, so I choosen manuelly settings and then left them at default).

This is a brand new grafic card and it's showing the same errors that my older card also made. Can this maybe be the motherboard or soundcard??

 

[JavanBuddhi]

It is possible that your motherboard is at fault, but you mentioned a sound card. It is possible that the soundcard and the GPU are sharing the same IRQ and therefore, interferingwith each other. Check out your IRQ's and if possible, set a dedicated one for each.

 

[Danzki]

okay. I'll check that out. Now I got hole different problem. I cant reinstall my nvidia drivers. don't know why. This is just going down hill

 

[JavanBuddhi]

Can you tell us all your specs? I mean ALL your specs (except perhaps the case). This will help us fix your problem faster.

Also, wht changes did you make to your system after which it became unstable?

 

[Danzki]

What more do you want? driver versions and such?

Im using Windows Xp pro sp2 with all updates.
got three fans, only two going. Got a standartkCPU fan.
Harddisk is a ST3200822AS Barracuda 7200.7 SATA
Video Card Driver: 84.21
Sound card driver: 5.12.1.383
Via drivers: Via Hyperion Pro V507A

What else?

If there is a program that gives you all the info you need, i'll try it out.

This is my specs:
AMD Athlon 64 3500+ (socket 939)
ASUS A8V Deluxe
1024Mb Kingston HyperX DDR400 (2x512Mb)
2x200Gb Seagate barracuda Harddisk (not in raid)
Audigy 2 soundcard
MX5000 Logitech Keyboard and MX1000 Mouse

My biggest problem right now is that I can't uninstall or reinstall my video drivers.

edit---------------------------------------------------------------------------------
Got this from dxdiag

Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.050301-1519)
English (Regional Setting: Danish)
BIOS: BIOS Date: 06/30/05 17:34:14 Ver: 08.00.09
Processor: AMD Athlon(tm) 64 Processor 3500+, MMX, 3DNow, ~2.2GHz
Memory: 1024MB RAM
Page File: 175MB used, 2285MB available
Windows Dir: D:WINDOWS
DxDiag Version: 5.03.2600.2180 32bit Unicode

Card name: NVIDIA GeForce 7800 GS
Display Memory: 256.0 MB
Driver Name: nv4_disp.dll
Driver Version: 6.14.0010.8421 (English)

Description: SB Audigy Audio [B000]
Driver Name: ctaud2k.sys
Driver Version: 5.12.0001.0383 (English)

------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 151.9 GB
Total Space: 172.0 GB
File System: NTFS
Model: ST320082 2AS SCSI Disk Device

Drive: D:
Free Space: 14.1 GB
Total Space: 18.8 GB
File System: NTFS
Model: ST320082 2AS SCSI Disk Device

Drive: F:
Model: HL-DT-ST DVD-ROM GDR8163B
Driver: d:windowssystem32driverscdrom.sys, 5.01.2600.2180 (Danish), 8/4/2004 03:07:00, 49536 bytes

Drive: G:
Model: LITE-ON DVDRW SOHW-832S
Driver: d:windowssystem32driverscdrom.sys, 5.01.2600.2180 (Danish), 8/4/2004 03:07:00, 49536 bytes

 

[Danzki]

After the crash I tried to uninstall the drivers and reinstall. Now the hole system is unstable and MFT is corrupt. The SFC.exe doesn't work. And the events are moutning up. Every time I try to uninstall the driver now or install it the nvudisp.exe crashes.This is the eventlog:

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 11-04-2006
Time: 22:51:18
User: N/A
Computer: HJERTERDAME
Description:
Faulting application dcleaner.exe, version 1.5.0.0, faulting module dcleaner.exe, version 1.5.0.0, fault address 0x0005d181.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 64 63 6c ure dcl
0018: 65 61 6e 65 72 2e 65 78 eaner.ex
0020: 65 20 31 2e 35 2e 30 2e e 1.5.0.
0028: 30 20 69 6e 20 64 63 6c 0 in dcl
0030: 65 61 6e 65 72 2e 65 78 eaner.ex
0038: 65 20 31 2e 35 2e 30 2e e 1.5.0.
0040: 30 20 61 74 20 6f 66 66 0 at off
0048: 73 65 74 20 30 30 30 35 set 0005
0050: 64 31 38 31 0d 0a d181..

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1001
Date: 11-04-2006
Time: 22:52:38
User: N/A
Computer: HJERTERDAME
Description:
Fault bucket 283012517.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 42 75 63 6b 65 74 3a 20 Bucket:
0008: 32 38 33 30 31 32 35 31 28301251
0010: 37 0d 0a 7..


Don't know what to do now. I'm gonna try a chkdsk /f, then another sfc /scannow. If that doesn't work I'll try a system restore.

 

[oenomel]

Did you uninstall the ATI drivers before you put the Nv drivers in?

 

[nigelf]

maybe your mobo has a problem (like a messed up hdd controler), possibly caused by heat (how are the temps).

on my mobo the 1st IDE controler does funny things. It messed up my harddisks and caused all sorts of errors (including error codes across the board (i mean every type or error)) finally leading to loosing all my data. now i just use the sata one and everything is ok.

Which remindes me: is your hd ok??

 

[MCGTech]

After the crash I tried to uninstall the drivers and reinstall. Now the hole system is unstable and MFT is corrupt. The SFC.exe doesn't work. And the events are moutning up. Every time I try to uninstall the driver now or install it the nvudisp.exe crashes.This is the eventlog:

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 11-04-2006
Time: 22:51:18
User: N/A
Computer: HJERTERDAME
Description:
Faulting application dcleaner.exe, version 1.5.0.0, faulting module dcleaner.exe, version 1.5.0.0, fault address 0x0005d181.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 64 63 6c ure dcl
0018: 65 61 6e 65 72 2e 65 78 eaner.ex
0020: 65 20 31 2e 35 2e 30 2e e 1.5.0.
0028: 30 20 69 6e 20 64 63 6c 0 in dcl
0030: 65 61 6e 65 72 2e 65 78 eaner.ex
0038: 65 20 31 2e 35 2e 30 2e e 1.5.0.
0040: 30 20 61 74 20 6f 66 66 0 at off
0048: 73 65 74 20 30 30 30 35 set 0005
0050: 64 31 38 31 0d 0a d181..

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1001
Date: 11-04-2006
Time: 22:52:38
User: N/A
Computer: HJERTERDAME
Description:
Fault bucket 283012517.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 42 75 63 6b 65 74 3a 20 Bucket:
0008: 32 38 33 30 31 32 35 31 28301251
0010: 37 0d 0a 7..


Don't know what to do now. I'm gonna try a chkdsk /f, then another sfc /scannow. If that doesn't work I'll try a system restore.

Looks like an overheated boot drive to me. Turn on S.M.A.R.T in your bios if it isn't already on. Download and run PCWizard from the CPU-z guys, and look at your temps there. Any drive over.. 50 something (sorry, no time to look for actual numbers) is suspect. Remount a drive or two to put space between the HDDs if you can, get that third fan running, or get a roomier case.

Also, everyone is dying to know what your power supply is... unless I missed it somewhere..

 

[JavanBuddhi]

I have to agree with the others. Did you uninstall your ATI drivers when you upgraded? Otherwise, It could be a HDD failure (hope its not this!)

I should have made myself clear. My bad. When I asked for specs, I meant hardware specs not software versions.

And, like the previous poster, we really need to now what psu you are running

 

[Danzki]

timberwolf1-> I have the newest NVIDIA drivers and a 500W power supply that is more then enough for my system.

Thank you guys for sticking with me. Actually my PSU is 480W from Hiper.
I was sure to unistall my ATI drivers with ATI own seperate uninstall program. Funny thing is my video card is now showing the same symtomps as my old ATI one. It shows white spots in safe boot and sometimes normal boot, and have rendering errors in wow (the only game i have installed right now). I'll look into the HDD, i think S:M:A:R:T is on. It was last I checked. I'll also look in to the temps later today. I do know my case temp is idle at 36C. Got a thermostat in there. My HDD run on SATA. Right now i have on turned off. Every time chkdsk runs its shows no errors on the one I use.

Also looked into the IRQ. Before it didn't look like the vid card was sharing with the sound card. But now I have backed up my system32/config/ files with the one from the repair folder, so I have to try to reinstall all drivers.

g2g. Thank you all.

 

[oenomel]

You never mentioned that yer old ATI card was flaking on you...back to the first post.....now you say the new card is showing the same problems.

Time to look away from the drivers and the gfx card....I'm thinkin MB or PSU (in that order)

Anyone else pick up on that?

 

[TabrisDarkPeace]

Run Prime95 instead of MemTest86+


==================================================
Tabris - Recommended Prime95 settings.txt:
==================================================

Min FFT size (in K): 128
Max FFT size (in K): 4096 (or larger if supported)
Run FFTs in place: Disabled / Off
Memory to use (in MB): 1/n *
Time to run each FFT size (in minutes): As low as 15 and as high as 60 minutes to personal taste. (15 min recommended though, even for todays systems)

* - Where n is the number of cores/threads the system can run in parallel, and how many Prime95 instances are being run, each from their own folder at the same time.

eg: 4 threads at once = 1/4 memory = eg: 4 GB total, so 1024 MB each

Prime95 can detect errors in calculations (usually caused by faulty, or misconfigured, memory, or overclocking CPU to far), I don't know if SuperPI can though.

Tips:

You can run Prime95 from two different folders (or more, up to 32 should be OK) at once btw, so it hits both CPUs and memory at once.

It will cut your testing time in half if you have a dual-core system.... if you are not already doing it. Even on single-core with HyperThreading you'll still gain a fair bit of time. On quad-core it helps heaps

==================================================

I can recreate the same problems you're having btw, and MemTest86 passes the 'RAM' as good.

If the 'test' above fails it is still chipset / RAM related, might be as simple as lowering RAM timings and re-installing everything - as it is all potentially corrupt.

Could be something like, MSI CoreCell is on, Asus AI NOS, etc is on, memory is overclocked, timings too aggresive, etc

If you have FarCry try running it, as it is very sensitive to RAM timings and stability (other games are far less so).

 

[Danzki]

So you want me to run more primes at the same time. Never done that. I did do a prime test with my old graphic card, with no errrors. used the torture test. Also did a couple of prime calcs for the prime program.

I'll try runnning 4 primes with 512 Mb when I get home.

Actually this reminds me of something with memtest86+. With WoW I once got an error #132 which is a "read" mem error. This was shortly before I bought my new video card. So I did a memtest86 and a windiag test. Now the memtest86 showed no error. I ran it two-three times for hours at a time and got no errors. Then I ran windiag and it showed error all the time. I tried to move the ram blocks around, and do them one at a time, but windiag showed all to fail. I didn't know what to think of it, but memtest86 and prime didn't find any errors so I left it at that.

The error from wow turned out to be a corrupt cache file in the game, so it wasn't hardware

edit--------------------------------------------------------------------------

Btw. wow is one of the most mem agressive games I know of, but if you vouche for farcry, i'll dust off my copy

 

[TabrisDarkPeace]

The error from wow turned out to be a corrupt cache file in the game, so it wasn't hardware

Ask yourself how that particular file got corrupt in the first place.

Also, only run one Prime95 per thread/core your system has, if you have a dual+core with hyperthreading on each core, or a quad-core then yes run 4 instances.

n = number of concurrent threads the system can execute under the current OS.


I'd just take everything back to defaults, run RAM at slower than stock timings, and re-install your OS + all drivers + all software. Nuke'n'Pave

 

[Danzki]

Ask yourself how that particular file got corrupt in the first place.

This is a common error with WoW. It's not an critical error and is based on the amount of data wow is always gathering. Its just to delete the cahce folder and wow will make clean ones.

Also, only run one Prime95 per thread/core your system has, if you have a dual+core with hyperthreading on each core, or a quad-core then yes run 4 instances.

n = number of concurrent threads the system can execute under the current OS.

Okay. Im not quit into this part of the cpu yet. I have an AMD Athlon 64. So that means I just have to do a single prime, right?
edit:I thought he meant the threads from perfomance in taskmanager. But I know what he means now

I'd just take everything back to defaults, run RAM at slower than stock timings, and re-install your OS + all drivers + all software. Nuke'n'Pave

Thats what I had done when I started this thread. And thats what I'll do if I still can't install the nvidia drivers when I get home. Just hate to do that, as I just installed the last of mykstandart programs (nero, itunes, skype ect.) It takes a long time to get all that back. Not to mention updating windows again... :x

Wish me luck

 

[kumana1]

have you tried running a Drive Fitness Test (DFT) on your HDDs?

http://www.hitachigst.com/hdd/support/download.htm#DFT

 

[Danzki]

Okay. I got prime, PC wizard and DFT. Im gonna try them out now. I have just writen down my BIOS settings, so you can look for mistakes. I dont know what all of them mean, so maybe theres something wrong here.



Mem config:
Memclock Mode [Limit]
Memclock to CPU Ratio [2:1 (DDR 400)]
Software Memory Hole [Disabled]
Bank Interleaving [Enabled]
Burst Length [4 Beats]
MCT Timing Mode [Manuel]
CAS [2.0]
TRAS [6 CLK]
TRP [2 CLK]
TRCD [3 CLK]
TRRD [auto]
TRC [auto]
TRFC [auto]
TRWT [auto]
TWCL [auto]
TWR [auto]
Asyn Latency [auto]
Read Preamble [auto]
2T Command [auto]

AGP Bridge Config:
Primary Graphics Adapter [AGP]
Search for MDA Resources [NO]
VLINK 8x Supprted [Enabled]
AGP Mode [AGP 8X]
AGP Fast Write [Enabled]
Graphic Aperture Size [256MB]
AGP 3.0 Calibration Cycle [Disabled]
DBI output for AGP transfer [Disabled]

PNP Settings:
Plug & Play OS [NO]
PCI Latency Timer [32]
Allocate IRQ to PCI VGA [YES]
IRQ 3,4,5,7,9,10,11,14,15 [PCI DEVICE]

CPU settings:
CPU FSB [200MHZ]
DDR [auto]
AGP [1.5 V]
V-LINK [2.5 V]

Primary IDE:
Type [auto]
LBA/LArge Mode [auto]
Block (multi-sector tranfer) [auto]
PIO Mode [auto]
SMART [auto] ->now enabled
32 bit data transfer [disabled]

 

[Danzki]

Good morning all. Been up all night working on this. I've Done a complete nuke off windows, and now have a plain slate. DFT can't find my harddisk so thats no go. Im gonna set Prime to work now and then get som sleep

Also I've found this out. My vid card and sound card share the same IRQ 8O What does this do for stability and how do I change it???

PC Wizard is a great program. Gonna try its benchmarks after prime.

Also, I've cleaned my CPU fan for dust, as it ran with 54C on idle. Now its down to 47 which is better, but im gonna by me a zalman before long

After prime im gonna try to change the ram to 2.5-6-3-3 to see if it help.

Bye