I built my first custom PC about 4 months ago. I bought windows 7 ultimate off Ebay, installed it, entered my product key, installed Microsoft Security Essentials and everything worked fine. At the time it said my copy of windows 7 was genuine.
Now 4 months latter my computer randomly pops up with a message telling me my copy is no longer genuine. Microsoft Security Essentials is no longer running, my desktop background has turned black and in the bottom right hand corner of my screen there is a message saying
This Copy of Windows is not genuine"
As far as I can tell my copy of Windows 7 is genuine. It came with a sealed COA, a proof of License label and holographic discs.
So does anyone know why this has happened, and what I can do to fix it? If you need more information from just let me know. All help is much appreciated.
You can phone ms and talk to one of their reps and he'll get some info off the disc you purchased and then tell you what to do or if it is in fact a pirated copy....
Tom's hardware does not promote or help in the cracking or fixing of illegal copies of any software....
i bought one off ebay around christmas. it had been working finr untill a couple of weeks ago. it came up saying it wasnt genuine.
i rang microsoft and they told me that the product key that i had bought was only for large companies with more than 200 pcs. so they had blocked it.
sorry mate but im afraid you will have to ring microsoft up and you will probably get the same news as me