I recently purchased a Seagate 200 GB Barracuda ATA Hard Drive.
I put it into a Mad Dog external enclosure...combo usb 2.0 and firewire.
The hard drive works perfectly using either usb or firewire. I chose to use firewire.
I have one partition NTFS and the 200 gb is recognized as a 186.31 gb drive. Running windows xp2
Here is my dilema. From the first time i started up the hard drive i hear a faint clicking or tapping noise[like the sound of a train going over train tracks]. it lasts for 60 seconds, stops for 6 minutes and comes on again. always 60 seconds on and 6 minutes off. This happens when the external HD is basically idle.
I called seagate tech support, and one guy said this is seagates "smart technology" doing an off line scan. He said this was normal and the external aluminum enclosure actually magnifies the sound. Basically he said everything is o. k.
One day latter, I called again, spoke with another tech person described the same condition, and he said, " doesn't sound good, do you want to exchange it?"
I am not one to send back things for no real reason. As I said, the Drive works fine except for the on and off tapping noise.
Any suggestions on what to do? BTW: the seagate drive comes with a 5 year warranty.
I did find it humerous that the same question got two entirely different answers.
thanks for your help,
burt
I put it into a Mad Dog external enclosure...combo usb 2.0 and firewire.
The hard drive works perfectly using either usb or firewire. I chose to use firewire.
I have one partition NTFS and the 200 gb is recognized as a 186.31 gb drive. Running windows xp2
Here is my dilema. From the first time i started up the hard drive i hear a faint clicking or tapping noise[like the sound of a train going over train tracks]. it lasts for 60 seconds, stops for 6 minutes and comes on again. always 60 seconds on and 6 minutes off. This happens when the external HD is basically idle.
I called seagate tech support, and one guy said this is seagates "smart technology" doing an off line scan. He said this was normal and the external aluminum enclosure actually magnifies the sound. Basically he said everything is o. k.
One day latter, I called again, spoke with another tech person described the same condition, and he said, " doesn't sound good, do you want to exchange it?"
I am not one to send back things for no real reason. As I said, the Drive works fine except for the on and off tapping noise.
Any suggestions on what to do? BTW: the seagate drive comes with a 5 year warranty.
I did find it humerous that the same question got two entirely different answers.
thanks for your help,
burt