Need some help troubleshooting a combo optical

Alright, the short of it is that I recently purchased this combo drive and I'm having some major trouble with it. I suppose it's more a question of wether or not I got a faulty drive.

The symptoms are as follows:

- Refuses to autoplay any CDs except for audio
- Any attempt to access a CD results in Windows saying it isn't a valid win32 application.
- Refuses to play the majority if not all of the tracks on an audio disk entirely, but will sometimes play certain aparently random tracks flawlessly.
- Similar issue when ripping with dbPowerAmp; most if not all of the tracks will simply fail, and ocasionally a couple might rip properly.

Oddly enough however, DVDs seem to run just fine. I'm watching the fourth disk of Battlestar Galactica season oneright now and it's not skipping, or anything.

So, I'm at a complete loss as to what exactly to do in order to decide wether or not this thing is faulty or if there's something I can do about it. No experience in this department.

Any help and advice would be much appreciated.

Thanks in advance!
10 answers Last reply
More about need troubleshooting combo optical
  1. Since its a recent purchase, I'd just RMA it. You could just get a DVD burner for like $10 more. Troubleshooting may be worse than returning it.

    If you really want to troubleshoot it, I'd just stick it into another computer and see if it works.
  2. Alas, the only other desktop in the house finally bit it. It was an old Dell from 96.

    I will do a little more looking around trying to figure it out, and then RMA it. The worst that could happen is they could tell me its fine, so meh.
  3. From your description, it sounds like its having problems. And you've already proven that its not really your computer since you can play DVDs.

    Did your previous CD drive bite the dust or did you just want to upgrade to a new one? Maybe you can pop the old one back in, see if it works?

    Another idea would be to uninstall the drive and force it to update the drivers.

    If its making funny noises while its trying to read your CDs, its probably dead.

    Another thing you can try is rip a DVD to your HDD and see if it dies trying to do that. Maybe it just can't spin very fast (broken motor?)...
  4. Previous drive was pretty well out. Skipped awfully, was just no good anymore. Couldn't do much with it.

    No funny noises at all, sounds fine. Not very noisy at all actually, which I like.

    Unfortunately I have no software for ripping a DVD, so I can't check that.
  5. Ah, I see your problem.

    You bought a Sony.

    Nothing but bad news.
  6. Not that I don't enjoy a good name brand bashing, but care to reccomend something else?
  7. Lite-on combo drive, this is what I like to use for ripping, doesn't have the copy protection built in like sony. But sony is what I use to burn DVD's with ATM.

    ASUS and Pionner DVD burners are good also.
  8. I'd go with Pioneer.
  9. Lite-on is Sony's optical drive supplier...

    I like lite-on's myself, I've installed at least 4-5 over the past few years and they're all still going strong.

    Plextors are good (but pricey).
  10. I agree with who ever said get a DVD RW. Both Lite-On and NEC makes good DVD burners for $40. I'm currently using a NEC 3500, I think the most recent model is 3550, and have never had a problem. Have Lite-On CDWR combo in the Kids computer and never any problems. As an aside, if anyone wants to test the durability of a piece of equipment, put it in a kid's computer. It's not that they necessarily abuse a computer, though some do, but they're used hard. The difference between driving a car slow and easy vs pushing it most of the time.
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