VOIP phone system for 3 international offices required

Archived from groups: comp.dcom.voice-over-ip (More info?)

Hi,

I am in the process of setting up three new offices located in Geneva,
Athens and Dubai. The Geneva office will be the primary location. In
addition we will have appromimately 4 home locations served by
broadband lines probably ADSL.

In order to provide inter office voice communications I wish to
install VOIP telephones and connections but they should also support
PSTN lines alterntive routing for local country calls.

There will intitially be 5 to 6 people in geneva and 2-3 in each other
office as it comes online. Future growth would probably not exceed 15
- 20 people total across all locations.

Ideally we'll utilise broadband ADSL in each location although a
leased line my be available for internet connection in Geneva. Are
fixed Ip addresses a mandatory requirement for the offices AND the
home users?

As this is a new company we have no legacy systems and are open to
make the maximum use of our technology investment.

I am very familiar with existing PABX technology but am new to the
VOIP concept. My back ground is networking \ computing in the
financial markets.

Quick overview of whats out there seems to point to Avaya IP office
but I've also come across some bad reports, can anyone recommend a
solution they are actually using and are very happy with. Support and
maintenance in all locations is obviously a key issue.

cheers

rob

Archived from groups: comp.dcom.voice-over-ip (More info?)

Ankur Shah wrote:
> Bobsa wrote:
>> I am in the process of setting up three new offices located in Geneva,
>> Athens and Dubai. The Geneva office will be the primary location. In
>> addition we will have appromimately 4 home locations served by
>> broadband lines probably ADSL.
>
> The last I heard, Internet was regulated in UAE/Dubai and the government
> was blocking all VoIP (RTP/SDP) ports coming from the outside. Has that
> changed recently?

[HINT]
I guess they wouldn't know what kind of traffic you had if you shoved it
through a VPN.

>> Quick overview of whats out there seems to point to Avaya IP office
>> but I've also come across some bad reports, can anyone recommend a
>> solution they are actually using and are very happy with. Support and
>> maintenance in all locations is obviously a key issue.

I'm using it (Avaya IPO) for exactly what you suggest (see locations
below), and it works *very* well. They also have a range of smaller IPO's
than can be used at the branch offices - use an IPO403 at the base and the
401 or small office edition at your smaller branches. Join them all up with
a VPN network - take a look at the Draytek Vigor 2600 routers for this -
and you have a very cheap and extremely reliable solution.

http://www.draytek.co.uk/

I'm using them in the USA, UK, Hungary and UAE (India next) - they're very
flexible.

Email me if you want more detailed info.

Dear Sir,


We are the authorized Value Added Middle East Distributors for Digium Asterisk™, (www.digium.com) an Open Source IP Telephony,

Hardware and Software company, which is headquartered in the USA.


We also offer a full range of professional services, including project consultancy, execution, training, implementation and technical support.


To complement our Asterisk IP-Pbx system, we have also acquired the distributorship of snom IP phones (www.snom.com) which are the first
Open standards-based SIP phones to communicate natively with Microsoft® Office Communication Server 2007 SIP telephones.

Keeping pace with the rapid development of Unified messaging and Multifunctional communication environment, we have partnered with DrayTek (www.draytek.com) Networking Solutions for distribution of their Enterprise level CPE Routers which offers Triple Play Solutions, Load Balancing,
Bandwidth Management, VTM (Virtual Threat Management), WLAN, CSM (Content Security Management), QOS, etc.


We are very competitive as compared to other proprietary telephony solutions currently available.



With multiple, distributed offices, staff and locations, Communication expenses play a key role in regulating profit margins.



Major corporations and SME’s are starting to see the benefits and understand that it’s time now to migrate from traditional telephony
to IP-Based (DATA-VOICE-VIDEOèCONVERGED COMMUNICATION) solutions.


Our system is based on open standard software, with almost every means of communication incorporated.

Briefly, you would be looking at:

* Unlimited extensions * Interactive Voice Response (IVR) - AA
* Voice mail * Voice to e-mail
* Conference * Call Recording
* Call Queuing - Call Center * Call Monitoring
* Call Parking * Caller ID
* Call Detail Records – CDR * and a host of other features (Pls see list attached)


Please visit our website www.datavoiz.com for detailed information.

I would appreciate an opportunity to demonstrate our solutions to you which will go a long way in saving costs for your company.

Looking forward to hearing from you.

Best regards,

Deepak Mahtani
Call : 050 676 1630
Tel: +971 4 222 9346
Fax: +971 4 223 9309
Mob: +971 50 6761630
Email : deepak@datavoiz.com
Web: www.datavoiz.com