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[Solved] Windows 7 crashes

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Best answer from The_Prophecy.

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Anybody having problems with crashes. My computer was working fine until I installed the 64 bit version, now it crashes randomly, mainly when it is idle but also when I am working on it. Also, it keeps trying to install the Security Update for ActiveX killbits but failing.

Intel Core 2 Duo E8500
DFI LanParty DK X38-T26
4 GB DDR2 RAM
GTX 260 Video Card

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Fans at the front should be blowing into the case, fans at the back should be sucking air out of the case.

By crashes randomly, do you mean it blue screens? If so, what error codes are you receiving? Random crashes like these are generally attributed to 2 things:

1. Poorly coded or outdated drivers
2. RAM problems requiring replacement

Let us know and we'll see what we can do.

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Reply to The_Prophecy

Sometimes I get PAGE_FAULT_IN_NON_PAGED_AREA message and another message not sure about the error codes. When it happens again I'll make note of the codes.

Thanks for your help.

Reply to j_rich

This time I didn't get a message, all of the error codes were 0 except I got a 0x000000001e.

Here are the details after it rebooted. I hope this helps.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 1e
BCP1: 0000000000000000
BCP2: 0000000000000000
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\110809-18453-01.dmp
C:\Users\Jason\AppData\Local\Temp\WER-43687-0.sysdata.xml

Reply to j_rich

The first error you listed indicates a memory problem "PAGE_FAULT_IN_NON_PAGED_AREA". I had intermittent freezes on my machine I could never figure out until I put windows 7 on and started getting a solid beep code on start up, i pulled my first two modules and the error went away along with the freezes, I haven't had a problem since. I sent the 4GB of XMS memory back to Corsair for replacement. I try everything to figure the problem out including running memory test, voltages, drivers, so it goes to show you it's sometimes hard to solve a problem.

Message edited by baddad on 11-08-2009 at 01:21:23 PM

------------------------------ ASUS Striker II Extreme , C2D Q9450 OC 3.4, 8 Gig Memory, EVGA 8800GTX Triple SLI, Thermaltake 1000W PSU, Thermaltake Armor + Case, Acer 24" LCD, Water Cooled, 12 Foot DVI Cable, Vista 64 Bit SP2
Reply to baddad

I found some suggestions from this website:

http://articles.techrepublic.com.c [...] 53684.html

I don't think it's a hardware issue, so I had disabled MS Security Essentials.

After doing more digging, I don't recall it asking me if I wanted the 64-bit version of MSSE so perhaps I only installed the 32 bit version. I reinstalled the 64-bit version of MSSE and will see what happens.

Reply to j_rich

I uninstalled MS Security Essentials and got a new error code:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000096
BCP2: FFFFF8800531A6F6
BCP3: FFFFF88006DAAAF0
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Reply to j_rich

All of these error codes point to a potential RAM problem. Download and run MemTest86+ and test out your RAM. Let us know if you get any errors.

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Reply to The_Prophecy

Ran memtest no errors

Reply to j_rich

What version of the Nvidia driver are you running?

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Reply to The_Prophecy

I looked and I believe it is 191.07

Reply to j_rich

Note in my earlier post that I ran memory test to and got no errors yet I had a bad stick, so as far as I'm concerned that test does nothing for you.

191.07 these coursed me a no end of problems, check the Nvida site for legacy drivers 186.18

Reply to tk9780

I think it may have been overheating. I had it in an enclosure of my desk and have since left it out and haven't had any problems since. Does this sound like it could be a possibility?

Reply to j_rich

Yes, heat could easily be the source of your troubles.

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Reply to The_Prophecy

If I had fans on the front pushing air out the front, while also having a fan on the back blowing air out the back be okay, or should I have all of the air going in one direction?

Reply to j_rich

Best answer

Fans at the front should be blowing into the case, fans at the back should be sucking air out of the case.

------------------------------ If you like my solution the best, please remember to mark my post as the best answer!
Reply to The_Prophecy

It was a heating problem. I have put two fans on the front and am no longer having any problems. Thanks for the help.

Reply to j_rich

Glad to hear it!

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Reply to The_Prophecy

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[Solved] Windows 7 crashes

Forum Windows 7 : Windows 7 General Discussion - [Solved] Windows 7 crashes