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98SE shutdown hangs-Compaq AMD K6-2

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February 14, 2005 9:50:27 AM

Archived from groups: microsoft.public.win98.gen_discussion (More info?)

I was given a Compaq with the AMD K6-2 533 MHz processor. The "restore" CD
installs Win98SE. In this "original" configuration, it works fine. After
loading some games and MS Office, it hangs forever on shutdown. I also
noticed this problem when I was trying to install the hard drive from my old
computer as a slave; since the Compaq would never recognize the other drive,
I thought the hanging issue was because I was doing something wrong there.
But in this instance, it's not the case.

Any suggestions?

Ed
Anonymous
February 14, 2005 12:43:58 PM

Archived from groups: microsoft.public.win98.gen_discussion (More info?)

Start over again with a clean load of W98SE from the restore disk. Once it
is working right, add the second hard drive. Make sure the jumper pins on
the master and slave drives are set correctly and you cannot necessarily
rely on the position captions listed on the drive. Instead, determine the
make and models of the drives and go to the maker's web site(s) and get the
jumper pin positions from there. Make sure the drives are properly
recognized in the BIOS. If you continue to have problems, try pairing the
new drive with a CDRom/DVD device instead of with the other hard drive.

Once the hardware issue is fixed, add one program at a time starting with
Office. Always reboot after a software install and then test to see if the
shutdown issue has reappeared. From what you are describing, a software
program is not shutting down properly and causes the hang. Once the program
is identified, get rid of it.

MVP Jim Eshelman has general troubleshooting procedures for W95/98/98SE
shutdown problems at http://www.aumha.org/a/shutdown.htm and procedures for
W98SE in particular at http://www.aumha.org/a/shtdwnse.htm


--
Regards

Ron Badour, MS MVP Windows 98
Tips: http://home.satx.rr.com/badour
Knowledge Base Info:
http://support.microsoft.com/default.aspx?pr=kbinfo

"Ed" <ed_millis@NO_SPAM.yahoo.com> wrote in message
news:o iLq$wpEFHA.4072@TK2MSFTNGP10.phx.gbl...
>I was given a Compaq with the AMD K6-2 533 MHz processor. The "restore" CD
> installs Win98SE. In this "original" configuration, it works fine. After
> loading some games and MS Office, it hangs forever on shutdown. I also
> noticed this problem when I was trying to install the hard drive from my
> old
> computer as a slave; since the Compaq would never recognize the other
> drive,
> I thought the hanging issue was because I was doing something wrong there.
> But in this instance, it's not the case.
>
> Any suggestions?
>
> Ed
>
>
February 14, 2005 1:09:08 PM

Archived from groups: microsoft.public.win98.gen_discussion (More info?)

Thanks for the help, Ron. On the hard drive issue, I've tried to boot it in
configured every way possible - including as the only drive (as it has Win98
installed). As a second drive, the machine recognizes it at some level
(Compaq's diagnostic program correctly identifies it), but when Opened or
Explored from My Computer all I see is an exact mirror image of the main
drive - impossible when you realize the main drive is 25 Gig and the old
drive is 2.3 Gig!

I'm going to try working through Jim Eshelman's steps this weekend. If
anything starts smoking, I'll holler back for help.

Ed

"Ron Badour" <Sorry@NoAddress.com> wrote in message
news:o ygg4vqEFHA.1396@tk2msftngp13.phx.gbl...
> Start over again with a clean load of W98SE from the restore disk. Once
it
> is working right, add the second hard drive. Make sure the jumper pins on
> the master and slave drives are set correctly and you cannot necessarily
> rely on the position captions listed on the drive. Instead, determine the
> make and models of the drives and go to the maker's web site(s) and get
the
> jumper pin positions from there. Make sure the drives are properly
> recognized in the BIOS. If you continue to have problems, try pairing the
> new drive with a CDRom/DVD device instead of with the other hard drive.
>
> Once the hardware issue is fixed, add one program at a time starting with
> Office. Always reboot after a software install and then test to see if
the
> shutdown issue has reappeared. From what you are describing, a software
> program is not shutting down properly and causes the hang. Once the
program
> is identified, get rid of it.
>
> MVP Jim Eshelman has general troubleshooting procedures for W95/98/98SE
> shutdown problems at http://www.aumha.org/a/shutdown.htm and procedures
for
> W98SE in particular at http://www.aumha.org/a/shtdwnse.htm
>
>
> --
> Regards
>
> Ron Badour, MS MVP Windows 98
> Tips: http://home.satx.rr.com/badour
> Knowledge Base Info:
> http://support.microsoft.com/default.aspx?pr=kbinfo
>
> "Ed" <ed_millis@NO_SPAM.yahoo.com> wrote in message
> news:o iLq$wpEFHA.4072@TK2MSFTNGP10.phx.gbl...
> >I was given a Compaq with the AMD K6-2 533 MHz processor. The "restore"
CD
> > installs Win98SE. In this "original" configuration, it works fine.
After
> > loading some games and MS Office, it hangs forever on shutdown. I also
> > noticed this problem when I was trying to install the hard drive from my
> > old
> > computer as a slave; since the Compaq would never recognize the other
> > drive,
> > I thought the hanging issue was because I was doing something wrong
there.
> > But in this instance, it's not the case.
> >
> > Any suggestions?
> >
> > Ed
> >
> >
>
>
Related resources
Anonymous
February 14, 2005 2:58:57 PM

Archived from groups: microsoft.public.win98.gen_discussion (More info?)

What happens when it is the only drive installed? Have you gone to the
drive maker's web site and downloaded their diagnostic program? It runs
from a floppy and tells you the health of the drive.

--
Regards

Ron Badour, MS MVP Windows 98
Tips: http://home.satx.rr.com/badour
Knowledge Base Info:
http://support.microsoft.com/default.aspx?pr=kbinfo

"Ed" <ed_millis@NO_SPAM.yahoo.com> wrote in message
news:uD0WBgrEFHA.1188@tk2msftngp13.phx.gbl...
> Thanks for the help, Ron. On the hard drive issue, I've tried to boot it
> in
> configured every way possible - including as the only drive (as it has
> Win98
> installed). As a second drive, the machine recognizes it at some level
> (Compaq's diagnostic program correctly identifies it), but when Opened or
> Explored from My Computer all I see is an exact mirror image of the main
> drive - impossible when you realize the main drive is 25 Gig and the old
> drive is 2.3 Gig!
>
> I'm going to try working through Jim Eshelman's steps this weekend. If
> anything starts smoking, I'll holler back for help.
>
> Ed
>
> "Ron Badour" <Sorry@NoAddress.com> wrote in message
> news:o ygg4vqEFHA.1396@tk2msftngp13.phx.gbl...
>> Start over again with a clean load of W98SE from the restore disk. Once
> it
>> is working right, add the second hard drive. Make sure the jumper pins
>> on
>> the master and slave drives are set correctly and you cannot necessarily
>> rely on the position captions listed on the drive. Instead, determine
>> the
>> make and models of the drives and go to the maker's web site(s) and get
> the
>> jumper pin positions from there. Make sure the drives are properly
>> recognized in the BIOS. If you continue to have problems, try pairing
>> the
>> new drive with a CDRom/DVD device instead of with the other hard drive.
>>
>> Once the hardware issue is fixed, add one program at a time starting with
>> Office. Always reboot after a software install and then test to see if
> the
>> shutdown issue has reappeared. From what you are describing, a software
>> program is not shutting down properly and causes the hang. Once the
> program
>> is identified, get rid of it.
>>
>> MVP Jim Eshelman has general troubleshooting procedures for W95/98/98SE
>> shutdown problems at http://www.aumha.org/a/shutdown.htm and procedures
> for
>> W98SE in particular at http://www.aumha.org/a/shtdwnse.htm
>>
>>
>> --
>> Regards
>>
>> Ron Badour, MS MVP Windows 98
>> Tips: http://home.satx.rr.com/badour
>> Knowledge Base Info:
>> http://support.microsoft.com/default.aspx?pr=kbinfo
>>
>> "Ed" <ed_millis@NO_SPAM.yahoo.com> wrote in message
>> news:o iLq$wpEFHA.4072@TK2MSFTNGP10.phx.gbl...
>> >I was given a Compaq with the AMD K6-2 533 MHz processor. The "restore"
> CD
>> > installs Win98SE. In this "original" configuration, it works fine.
> After
>> > loading some games and MS Office, it hangs forever on shutdown. I also
>> > noticed this problem when I was trying to install the hard drive from
>> > my
>> > old
>> > computer as a slave; since the Compaq would never recognize the other
>> > drive,
>> > I thought the hanging issue was because I was doing something wrong
> there.
>> > But in this instance, it's not the case.
>> >
>> > Any suggestions?
>> >
>> > Ed
>> >
>> >
>>
>>
>
>
February 14, 2005 2:58:58 PM

Archived from groups: microsoft.public.win98.gen_discussion (More info?)

When it's the only drive installed (jumpered as Master), it may or may not
begin to boot - if it does begin to boot, the Compaq configuration is so
foreign, it runs in PnP circles trying desperately to recognize and install
everything, but can't recognize it all, and hangs.

I didn't think to go to the drive maker's site for help. Plus, I figured if
the computer won't recognize it, nothing else I try is going to be able to
touch it, either. I contacted one of the IT gurus here at work - he said he
can take the drive home and boot it into his "normal" (i.e.: non-Compaq!) PC
and write my files to a CD for me. That's probably safer than me messing
with it!

Ed

"Ron Badour" <Sorry@NoAddress.com> wrote in message
news:o kk0T7rEFHA.3984@TK2MSFTNGP14.phx.gbl...
> What happens when it is the only drive installed? Have you gone to the
> drive maker's web site and downloaded their diagnostic program? It runs
> from a floppy and tells you the health of the drive.
>
> --
> Regards
>
> Ron Badour, MS MVP Windows 98
> Tips: http://home.satx.rr.com/badour
> Knowledge Base Info:
> http://support.microsoft.com/default.aspx?pr=kbinfo
>
> "Ed" <ed_millis@NO_SPAM.yahoo.com> wrote in message
> news:uD0WBgrEFHA.1188@tk2msftngp13.phx.gbl...
> > Thanks for the help, Ron. On the hard drive issue, I've tried to boot
it
> > in
> > configured every way possible - including as the only drive (as it has
> > Win98
> > installed). As a second drive, the machine recognizes it at some level
> > (Compaq's diagnostic program correctly identifies it), but when Opened
or
> > Explored from My Computer all I see is an exact mirror image of the main
> > drive - impossible when you realize the main drive is 25 Gig and the old
> > drive is 2.3 Gig!
> >
> > I'm going to try working through Jim Eshelman's steps this weekend. If
> > anything starts smoking, I'll holler back for help.
> >
> > Ed
> >
> > "Ron Badour" <Sorry@NoAddress.com> wrote in message
> > news:o ygg4vqEFHA.1396@tk2msftngp13.phx.gbl...
> >> Start over again with a clean load of W98SE from the restore disk.
Once
> > it
> >> is working right, add the second hard drive. Make sure the jumper pins
> >> on
> >> the master and slave drives are set correctly and you cannot
necessarily
> >> rely on the position captions listed on the drive. Instead, determine
> >> the
> >> make and models of the drives and go to the maker's web site(s) and get
> > the
> >> jumper pin positions from there. Make sure the drives are properly
> >> recognized in the BIOS. If you continue to have problems, try pairing
> >> the
> >> new drive with a CDRom/DVD device instead of with the other hard drive.
> >>
> >> Once the hardware issue is fixed, add one program at a time starting
with
> >> Office. Always reboot after a software install and then test to see if
> > the
> >> shutdown issue has reappeared. From what you are describing, a
software
> >> program is not shutting down properly and causes the hang. Once the
> > program
> >> is identified, get rid of it.
> >>
> >> MVP Jim Eshelman has general troubleshooting procedures for W95/98/98SE
> >> shutdown problems at http://www.aumha.org/a/shutdown.htm and procedures
> > for
> >> W98SE in particular at http://www.aumha.org/a/shtdwnse.htm
> >>
> >>
> >> --
> >> Regards
> >>
> >> Ron Badour, MS MVP Windows 98
> >> Tips: http://home.satx.rr.com/badour
> >> Knowledge Base Info:
> >> http://support.microsoft.com/default.aspx?pr=kbinfo
> >>
> >> "Ed" <ed_millis@NO_SPAM.yahoo.com> wrote in message
> >> news:o iLq$wpEFHA.4072@TK2MSFTNGP10.phx.gbl...
> >> >I was given a Compaq with the AMD K6-2 533 MHz processor. The
"restore"
> > CD
> >> > installs Win98SE. In this "original" configuration, it works fine.
> > After
> >> > loading some games and MS Office, it hangs forever on shutdown. I
also
> >> > noticed this problem when I was trying to install the hard drive from
> >> > my
> >> > old
> >> > computer as a slave; since the Compaq would never recognize the other
> >> > drive,
> >> > I thought the hanging issue was because I was doing something wrong
> > there.
> >> > But in this instance, it's not the case.
> >> >
> >> > Any suggestions?
> >> >
> >> > Ed
> >> >
> >> >
> >>
> >>
> >
> >
>
>
!