Lexmark Optra e312 paper feed problem--HELP, please!

[BT]

Archived from groups: comp.periphs.printers (More info?)

I have a Lexmark Optra E312 that I'm using with a mac.

For months now, it has often (I'd say 50% of the time) pulled more than
than a single sheet of paper when printing--it is not uncommon for it to
grab three or four sheets at a time, sometimes more. Jams are frequent
and more paper is wasted than printed. I have tried several weights and
textures of paper--it seems to make no difference what paper is used. I
have recently replaced the toner cartridge--also, no difference. Any
suggestions as to how to solve this will be very welcome.

 

[BT]

Archived from groups: comp.periphs.printers (More info?)

In article <iztMd.22917$wi2.16095@newssvr11.news.prodigy.com>,
"Ron Cohen" <drc023@N^O+S~P^A^M.sbcglobal.net> wrote:

> I've got the same printer and it has been a constant source of multiple
> feeds since the very first time I used it. Lexmark was no help at all....

Thanks for your post, depressing though it is. Mine actually worked
fairly well for the first few months, then the multiple feed issue
became more and more frequent to the point where it is constant now.