DUCINS~1 confirmed Symantec update glitch

Archived from groups: microsoft.public.win98.gen_discussion (More info?)

That's a fearful prospect, to un/re-install a monster such as Norton. I
know I dread the day I must even just uninstall McAfee! (But it's still
free for me, shhh.)


--
Thanks or Good Luck,
There may be humor in this post, and,
Naturally, you will not sue,
should things get worse after this,
PCR
pcrrcp@netzero.net
"Brian A." <gonefish'n@afarawaylake> wrote in message
newsVpRrdhIFHA.1096@tk2msftngp13.phx.gbl...
| ----- Original Message -----
| From: Technical Support
| To: CanNoDo
| Sent: Sunday, March 06, 2005 12:14 AM
| Subject: RE:'Case=776-533' LiveUpdate
|
|
| Hi Brian,
|
| Welcome back to Symantec Online Technical Support.
|
| Thank you for the information sent with regard to the issue.
|
| Brian, The DICINS~1 window is a part of a LiveUpdate program patch
| installation process. It appears when LiveUpdate runs some program
| installation processes in the background. It is normal for this window
to
| appear when you install certain program updates through LiveUpdate.
However,
| if this window appears every time you launch LiveUpdate or when
Automatic
| LiveUpdate runs in the background, there may be a problem with the
patch
| installation.
|
| In order to resolve this issue I suggest that you follow the steps
provided
| below:
|
| 1. Check for available drive space
|
| 2. Install the latest version of LiveUpdate
|
| To download the latest version of the LiveUpdate please refer the
document
| provided below:
|
| Title: 'How to download the newest version of LiveUpdate'
| Document ID: 1999051911110813
| > Web URL:
|
http://service1.symantec.com/suppo [...] on_ols_nam
|
| 3. Uninstall and reinstall
|
| Note: In some cases the patch may have failed to install properly on
the
| first attempt and subsequent attempts are unable to complete the
| installation because of problems that remain from the first attempt.
If you
| uninstall the program which LiveUpdate is attempting to patch (such as

| Norton AntiVirus 2005) and reinstall it, the program will be reset
without
| any updates on it. You can then run LiveUpdate to download the update
again.
| Please let us know if we can be of any further assistance to you in
using
| the Symantec product.
|
| Regards,
|
| Venkat
| Symantec Authorized Technical Support
|
| --
|
| Brian A.
|
| Conflicts start where information lacks.
| http://www.dts-l.org/goodpost.htm
|
|

Archived from groups: microsoft.public.win98.gen_discussion (More info?)

Thanks, Brian. I saw the message briefly a few minutes after ZA prompted me
about allowing liveupdate to access the internet. It was the first time
I've seen it, and was wondering about it. And, I'm sure many people will be
reliieved knowing it was supposed to run as part of liveupdate instead of
something that got on their computer that they didn't want/need/like.
"Brian A." <gonefish'n@afarawaylake> wrote in message
newsVpRrdhIFHA.1096@tk2msftngp13.phx.gbl...
> ----- Original Message -----
> From: Technical Support
> To: CanNoDo
> Sent: Sunday, March 06, 2005 12:14 AM
> Subject: RE:'Case=776-533' LiveUpdate
>
>
> Hi Brian,
>
> Welcome back to Symantec Online Technical Support.
>
> Thank you for the information sent with regard to the issue.
>
> Brian, The DICINS~1 window is a part of a LiveUpdate program patch
> installation process. It appears when LiveUpdate runs some program
> installation processes in the background. It is normal for this window to
> appear when you install certain program updates through LiveUpdate.
However,
> if this window appears every time you launch LiveUpdate or when Automatic
> LiveUpdate runs in the background, there may be a problem with the patch
> installation.
>
> In order to resolve this issue I suggest that you follow the steps
provided
> below:
>
> 1. Check for available drive space
>
> 2. Install the latest version of LiveUpdate
>
> To download the latest version of the LiveUpdate please refer the document
> provided below:
>
> Title: 'How to download the newest version of LiveUpdate'
> Document ID: 1999051911110813
> > Web URL:
>
http://service1.symantec.com/suppo [...] on_ols_nam
>
> 3. Uninstall and reinstall
>
> Note: In some cases the patch may have failed to install properly on the
> first attempt and subsequent attempts are unable to complete the
> installation because of problems that remain from the first attempt. If
you
> uninstall the program which LiveUpdate is attempting to patch (such as
> Norton AntiVirus 2005) and reinstall it, the program will be reset without
> any updates on it. You can then run LiveUpdate to download the update
again.
> Please let us know if we can be of any further assistance to you in using
> the Symantec product.
>
> Regards,
>
> Venkat
> Symantec Authorized Technical Support
>
> --
>
> Brian A.
>
> Conflicts start where information lacks.
> http://www.dts-l.org/goodpost.htm
>
>

Archived from groups: microsoft.public.win98.gen_discussion (More info?)

"And, I'm sure many people will be reliieved knowing it was supposed to
run as part of liveupdate instead of something that got on their
computer that they didn't want/need/like..."

I don't see those two states as being mutually exclusive, <eg>.

--
Gary S. Terhune
MS MVP Shell/User
http://www.grystmill.com/articles/cleanboot.htm
http://www.grystmill.com/articles/security.htm

"Lil' Dave" <spamyourself@virus.net> wrote in message
news:%23z6h5P9IFHA.4092@tk2msftngp13.phx.gbl...
> Thanks, Brian. I saw the message briefly a few minutes after ZA
prompted me
> about allowing liveupdate to access the internet. It was the first
time
> I've seen it, and was wondering about it. And, I'm sure many people
will be
> reliieved knowing it was supposed to run as part of liveupdate instead
of
> something that got on their computer that they didn't want/need/like.
> "Brian A." <gonefish'n@afarawaylake> wrote in message
> newsVpRrdhIFHA.1096@tk2msftngp13.phx.gbl...
> > ----- Original Message -----
> > From: Technical Support
> > To: CanNoDo
> > Sent: Sunday, March 06, 2005 12:14 AM
> > Subject: RE:'Case=776-533' LiveUpdate
> >
> >
> > Hi Brian,
> >
> > Welcome back to Symantec Online Technical Support.
> >
> > Thank you for the information sent with regard to the issue.
> >
> > Brian, The DICINS~1 window is a part of a LiveUpdate program patch
> > installation process. It appears when LiveUpdate runs some program
> > installation processes in the background. It is normal for this
window to
> > appear when you install certain program updates through LiveUpdate.
> However,
> > if this window appears every time you launch LiveUpdate or when
Automatic
> > LiveUpdate runs in the background, there may be a problem with the
patch
> > installation.
> >
> > In order to resolve this issue I suggest that you follow the steps
> provided
> > below:
> >
> > 1. Check for available drive space
> >
> > 2. Install the latest version of LiveUpdate
> >
> > To download the latest version of the LiveUpdate please refer the
document
> > provided below:
> >
> > Title: 'How to download the newest version of LiveUpdate'
> > Document ID: 1999051911110813
> > > Web URL:
> >
>
http://service1.symantec.com/suppo [...] on_ols_nam
> >
> > 3. Uninstall and reinstall
> >
> > Note: In some cases the patch may have failed to install properly on
the
> > first attempt and subsequent attempts are unable to complete the
> > installation because of problems that remain from the first attempt.
If
> you
> > uninstall the program which LiveUpdate is attempting to patch (such
as
> > Norton AntiVirus 2005) and reinstall it, the program will be reset
without
> > any updates on it. You can then run LiveUpdate to download the
update
> again.
> > Please let us know if we can be of any further assistance to you in
using
> > the Symantec product.
> >
> > Regards,
> >
> > Venkat
> > Symantec Authorized Technical Support
> >
> > --
> >
> > Brian A.
> >
> > Conflicts start where information lacks.
> > http://www.dts-l.org/goodpost.htm
> >
> >
>
>