Linksys RT31P2 is restricted to Vonage.

Archived from groups: comp.dcom.voice-over-ip (More info?)

I read about the RT31P2
http://www.linksys.com/products/pr [...] 4&prid=652
being based on the Sipura SPA-2000 and ran out to get one. Well,
it doesn't matter how good it is because it's locked.
ftp://ftp.linksys.com/pdf/rt31p2_ug.pdf

Access to the Voice tab is restricted by Vonage.
Contact Vonage for more information.
Bummer. I was really looking forward to using a few of them.

This is begging to be cracked but I don't have the patience.
Back it goes.

--kyler

Archived from groups: comp.dcom.voice-over-ip (More info?)

DevilsPGD <UseTheReplyToField@crazyhat.net> writes:

>You might be able to have them unlock it -- They'll unlock the Cisco
>units for $10-$15 if you ask nicely.

I called Vonage customer support. I was told to call technical support
at +1 866 243 4357, x3. I called them...and waited.

I spoke with Rena(? - Indian, I assume) at technical support. He said
that if I activate an RT31P2 with Vonage then I'm locked in to only
using Vonage. I said that the manual (and setup page) indicate that if
even if it's not activated I can still only use Vonage. I again asked
if I could pay for my unit to be unlocked. He answered that there is
no way for Vonage to provide that and suggested I ask Linksys.

I tried Linksys product support at +1 800 326-7114, x1,7. I explained
that I'd like to use the RT31P2 with my own SIP system and asked if it
can be unlocked. After a long hold, I was transfered (up?) to Team
Leader Dave who transfered me once again to a "technician handling
this specific request."

Jenny at second level support said that there is no way to unlock the
device and that it is manufactured only for Vonage. I asked if they'll
be offering similar general-purpose hardware and got a very coy
"maybe".

So...although I'd snatch up several of these boxes if I could just have
control of them, it looks like I'll have to stick with Sipura devices.

--kyler