Archived from groups: microsoft.public.win98.gen_discussion (
More info?)
I don't have any other suggestions. Have you tried the MS Office news
group?
"Kim" <Kim@discussions.microsoft.com> wrote in message
news:CEF690B8-6ECC-4721-9AEF-920585DD29B7@microsoft.com...
> Richard, you're on the the problem for sure. That's exactly what has been
> happening. I tried your solution, but my word docs in My Documents will
> still
> not open. I'm still getting the not available error message. Any other
> thoughts....
>
> "Richard Goh" wrote:
>
>> When you "click on a saved word doc." Is that in the list at the bottom
>> of
>> the FILE menu?
>> Or do you go to FILE - OPEN and pick the document from the storage
>> folder?
>> (most often MY DOCUMENTS).
>> The list of files at the bottom of the FILE menu is a list of most
>> recently
>> opened documents, which may or may not be stored in the original
>> location.
>> When you go to the OPEN method, you are assured that what you see is
>> actually there.
>>
>> Not sure if the following will help in this instance, but often the file
>> "normal.dot" gets corrupted and causes all sorts of weird things. Go to
>> START - FIND - FILES AND FOLDERS. Search for NORMAL.DOT. When you find
>> it,
>> delete all copies you find and then restart Word (if will build a new
>> version of the file) and see if that solves your problem.
>>
>> "Kim" <Kim@discussions.microsoft.com> wrote in message
>> news:5B530704-A2D3-4016-9E81-D003626A1ECF@microsoft.com...
>> > Thanks Richard. In msconfig, I did a diagnostic restart and said yes to
>> > everything. When I click on a saved word doc, the message on the Word
>> > screen
>> > says the file xxx is not available.
>> >
>> >
>> > "Kim" wrote:
>> >
>> >> I went to msconfig to reset and now Word can not find my saved Word
>> >> docs.
>> >> How
>> >> can I fix this?
>> >> Thanks for help.
>> >>
>>
>>
>>